Senior Category Manager | Carewell | Remote (United States)
Posted 2025-09-08
Remote, USA
Full Time
Immediate Start
<p class=" text-gray-200 text-base sm:text-lg leading-relaxed mb-3">Are you an impact-driven problem solver who is passionate about making a difference in the lives of others while contributing to a successful business? Join Carewell and be a part of a team that creates impactful solutions for caregivers and their unique challenges. We’re looking for hardworking individuals committed to raising the bar and striving for impact, scalability, and simplicity. Build your career with Carewell, a category-defining business dedicated to making caregiving easier.</p>
<p class=" text-gray-200 text-base sm:text-lg leading-relaxed mb-3"><strong class=" font-semibold">The importance of hiring a Senior Category Manager</strong></p>
<p class=" text-gray-200 text-base sm:text-lg leading-relaxed mb-3">Carewell is seeking a Senior Category Manager to join our fast-growing team. In this role, you will build and execute your category merchandising strategy to win in the online healthcare space. You are an assertive negotiator, have a customer-first mindset, enjoy developing and growing vendor partnerships, use data to make decisions, and are an expert in building assortments. You will use your strategic vision to grow sales and improve profitability for key product categories. This role is remote-first and will report to our VP of Merchandising.</p>
<p class=" text-gray-200 text-base sm:text-lg leading-relaxed mb-3">The ideal candidate thrives in a fast-paced environment, is exceptionally motivated, agile and entrepreneurial. They connect inputs to outputs and can deliver results quickly. They excel at communication and are comfortable with playing a lead role in a highly visible organization.</p>
<p class=" text-gray-200 text-base sm:text-lg leading-relaxed mb-3"><strong class=" font-semibold">What You’ll Do:</strong></p>
<ul class=" text-base sm:text-lg marker:text-color list-inside list-disc text-gray-500 list-disc list-outside pl-3 mb-6">
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200"><strong class=" font-semibold">Strategic Ownership:</strong> Take charge of the strategy, partnerships, and P&L for your category. Leverage a data-driven approach to make informed decisions and create a roadmap for business growth, while demonstrating a GM mindset by understanding and collaborating across various functions such as marketing, supply chain, and more.</span></li>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200"><strong class=" font-semibold">Negotiation & Improvement:</strong> Negotiate effectively with vendors to enhance cost, assortment, and operational efficiencies. Utilize your strong relationship management skills to drive improvements and deliver results quickly with high execution quality.</span></li>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200"><strong class=" font-semibold">Cross-Functional Collaboration:</strong> Partner with teams across Site Merchandising, Marketing, Pricing, Finance, Customer Service, and Supply Chain. Manage and prioritize multiple projects to focus on those that deliver the highest return based on company priorities, showcasing strong organizational skills.</span></li>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200"><strong class=" font-semibold">Project Leadership:</strong> Lead cross-functional projects and initiatives, securing buy-in from leadership across various functions. Display a self-starter mentality and the ability to adapt quickly to shifting business priorities.</span></li>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200"><strong class=" font-semibold">Competitive Analysis:</strong> Conduct thorough research, attend trade shows, and engage with vendors to understand the competitive landscape and identify growth opportunities. Navigate ambiguity effectively and create structured processes to address challenges and drive improvements.</span></li>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200"><strong class=" font-semibold">Relationship Management:</strong> Cultivate and manage a portfolio of external relationships and suppliers with proven results. Demonstrate strong relationship and account management skills, ensuring high-quality execution with minimal need for follow-up.</span></li>
</ul>
<p class=" text-gray-200 text-base sm:text-lg leading-relaxed mb-3"><strong class=" font-semibold">KPIs:</strong></p>
<ul class=" text-base sm:text-lg marker:text-color list-inside list-disc text-gray-500 list-disc list-outside pl-3 mb-6">
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">Revenue</span></li>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">Units</span></li>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">Margin</span></li>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">Rebates</span></li>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">Auto Ship</span></li>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">New Customer Acquisition</span></li>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">Customer Lifetime Value</span></li>
</ul>
<p class=" text-gray-200 text-base sm:text-lg leading-relaxed mb-3"><strong class=" font-semibold">What You’ll Need:</strong></p>
<ul class=" text-base sm:text-lg marker:text-color list-inside list-disc text-gray-500 list-disc list-outside pl-3 mb-6">
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200"><strong class=" font-semibold">Experience:</strong> 8+ years in e-commerce or corporate retail, with a proven track record of building relationships and collaborating with internal and external stakeholders.</span></li>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200"><strong class=" font-semibold">Entrepreneurial Mindset:</strong> Has experience in a startup environment or experience growing a new category/business within an established company, and can navigate ambiguity.</span></li>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200"><strong class=" font-semibold">Data-Driven:</strong> Extensive experience with analytics and translating data into actionable insights to identify opportunities, reflecting a deep understanding of customer needs and shopping behaviors.</span></li>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200"><strong class=" font-semibold">P&L Management:</strong> Proven experience managing a P&L effectively, demonstrating your ability to drive financial performance.</span></li>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200"><strong class=" font-semibold">Leadership:</strong> Demonstrated strategic and cross-functional leadership, planning, and execution skills, with a strong ability to manage and scale teams.</span></li>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200"><strong class=" font-semibold">Communication Skills:</strong> Exceptional written, verbal, and presentation skills, with the ability to influence executive-level stakeholders and negotiate effectively.</span></li>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200"><strong class=" font-semibold">Self-Starter:</strong> Ability to manage projects independently and adapt quickly to changing business priorities. Exhibit a passion for driving growth and thinking beyond existing limitations.</span></li>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200"><strong class=" font-semibold">Detail-Oriented:</strong> Attention to detail with the capability to independently dive deep into business issues and root cause problems effectively.</span></li>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200"><strong class=" font-semibold">Technical Proficiency:</strong> Proficiency with Microsoft Excel and Google Suite.</span></li>
</ul>
<p class=" text-gray-200 text-base sm:text-lg leading-relaxed mb-3"><strong class=" font-semibold">What we offer:</strong></p>
<ul class=" text-base sm:text-lg marker:text-color list-inside list-disc text-gray-500 list-disc list-outside pl-3 mb-6">
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">Competitive compensation</span></li>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">Health, Dental, and Vision insurance</span></li>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">Short-term Disability and Life Insurance (100% employer-sponsored)</span></li>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">Supplemental Life Insurance (employee-sponsored)</span></li>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">Long-term Disability Insurance</span></li>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">401(k) Retirement Plan</span></li>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">100% Remote with some travel required.</span></li>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">Generous vacation time and federal holidays off</span></li>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">Employee discount</span></li>
</ul>
<p class=" text-gray-200 text-base sm:text-lg leading-relaxed mb-3"><strong class=" font-semibold">About Carewell</strong></p>
<p class=" text-gray-200 text-base sm:text-lg leading-relaxed mb-3">Carewell is a category-defining business that is dedicated to providing the most trusted and reputable retail source for caregiving products. Our vast selection of expert-vetted products includes incontinence supplies, wound care, nutrition, mobility aids, and more, all available at the best prices with fast, reliable shipping. We are proud to have been recognized as one of the fastest-growing companies in the US, ranked on the Inc. 5000, and named one of the most customer-centric companies in the world by Forbes in 2022. At Carewell, we understand the importance of caregiving, and we strive to provide the highest quality products to help caregivers provide the best care possible for their loved ones.</p>
<p class=" text-gray-200 text-base sm:text-lg leading-relaxed mb-3">As the number of older adults in the US grows, the need for caregiving solutions will only increase. By joining Carewell, you will have the opportunity to work in a space that is constantly evolving, with new challenges and opportunities for growth. We are committed to being architects of our own success, always striving to improve our teams, partnerships, and solutions to ensure impact, scalability, and simplicity. As a member of our team, you will have the opportunity to collaborate with like-minded individuals, using customer insights, data, research, and feedback to make decisions and create the most effective solutions. If you are ready to join a team of dedicated individuals who are committed to making a difference in the world, Carewell is the place for you.</p>
<p class=" text-gray-200 text-base sm:text-lg leading-relaxed mb-3"><strong class=" font-semibold">Learn more about</strong> us in the <a href="https://www.carewell.com/newsroom/" target="_blank" class="break-all font-medium underline hover:opacity-75" rel="noopener noreferrer nofollow">Carewell Newsroom</a>.</p>
<p class=" text-gray-200 text-base sm:text-lg leading-relaxed mb-3"><strong class=" font-semibold">The importance of hiring a Senior Category Manager</strong></p>
<p class=" text-gray-200 text-base sm:text-lg leading-relaxed mb-3">Carewell is seeking a Senior Category Manager to join our fast-growing team. In this role, you will build and execute your category merchandising strategy to win in the online healthcare space. You are an assertive negotiator, have a customer-first mindset, enjoy developing and growing vendor partnerships, use data to make decisions, and are an expert in building assortments. You will use your strategic vision to grow sales and improve profitability for key product categories. This role is remote-first and will report to our VP of Merchandising.</p>
<p class=" text-gray-200 text-base sm:text-lg leading-relaxed mb-3">The ideal candidate thrives in a fast-paced environment, is exceptionally motivated, agile and entrepreneurial. They connect inputs to outputs and can deliver results quickly. They excel at communication and are comfortable with playing a lead role in a highly visible organization.</p>
<p class=" text-gray-200 text-base sm:text-lg leading-relaxed mb-3"><strong class=" font-semibold">What You’ll Do:</strong></p>
<ul class=" text-base sm:text-lg marker:text-color list-inside list-disc text-gray-500 list-disc list-outside pl-3 mb-6">
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200"><strong class=" font-semibold">Strategic Ownership:</strong> Take charge of the strategy, partnerships, and P&L for your category. Leverage a data-driven approach to make informed decisions and create a roadmap for business growth, while demonstrating a GM mindset by understanding and collaborating across various functions such as marketing, supply chain, and more.</span></li>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200"><strong class=" font-semibold">Negotiation & Improvement:</strong> Negotiate effectively with vendors to enhance cost, assortment, and operational efficiencies. Utilize your strong relationship management skills to drive improvements and deliver results quickly with high execution quality.</span></li>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200"><strong class=" font-semibold">Cross-Functional Collaboration:</strong> Partner with teams across Site Merchandising, Marketing, Pricing, Finance, Customer Service, and Supply Chain. Manage and prioritize multiple projects to focus on those that deliver the highest return based on company priorities, showcasing strong organizational skills.</span></li>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200"><strong class=" font-semibold">Project Leadership:</strong> Lead cross-functional projects and initiatives, securing buy-in from leadership across various functions. Display a self-starter mentality and the ability to adapt quickly to shifting business priorities.</span></li>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200"><strong class=" font-semibold">Competitive Analysis:</strong> Conduct thorough research, attend trade shows, and engage with vendors to understand the competitive landscape and identify growth opportunities. Navigate ambiguity effectively and create structured processes to address challenges and drive improvements.</span></li>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200"><strong class=" font-semibold">Relationship Management:</strong> Cultivate and manage a portfolio of external relationships and suppliers with proven results. Demonstrate strong relationship and account management skills, ensuring high-quality execution with minimal need for follow-up.</span></li>
</ul>
<p class=" text-gray-200 text-base sm:text-lg leading-relaxed mb-3"><strong class=" font-semibold">KPIs:</strong></p>
<ul class=" text-base sm:text-lg marker:text-color list-inside list-disc text-gray-500 list-disc list-outside pl-3 mb-6">
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">Revenue</span></li>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">Units</span></li>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">Margin</span></li>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">Rebates</span></li>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">Auto Ship</span></li>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">New Customer Acquisition</span></li>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">Customer Lifetime Value</span></li>
</ul>
<p class=" text-gray-200 text-base sm:text-lg leading-relaxed mb-3"><strong class=" font-semibold">What You’ll Need:</strong></p>
<ul class=" text-base sm:text-lg marker:text-color list-inside list-disc text-gray-500 list-disc list-outside pl-3 mb-6">
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200"><strong class=" font-semibold">Experience:</strong> 8+ years in e-commerce or corporate retail, with a proven track record of building relationships and collaborating with internal and external stakeholders.</span></li>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200"><strong class=" font-semibold">Entrepreneurial Mindset:</strong> Has experience in a startup environment or experience growing a new category/business within an established company, and can navigate ambiguity.</span></li>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200"><strong class=" font-semibold">Data-Driven:</strong> Extensive experience with analytics and translating data into actionable insights to identify opportunities, reflecting a deep understanding of customer needs and shopping behaviors.</span></li>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200"><strong class=" font-semibold">P&L Management:</strong> Proven experience managing a P&L effectively, demonstrating your ability to drive financial performance.</span></li>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200"><strong class=" font-semibold">Leadership:</strong> Demonstrated strategic and cross-functional leadership, planning, and execution skills, with a strong ability to manage and scale teams.</span></li>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200"><strong class=" font-semibold">Communication Skills:</strong> Exceptional written, verbal, and presentation skills, with the ability to influence executive-level stakeholders and negotiate effectively.</span></li>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200"><strong class=" font-semibold">Self-Starter:</strong> Ability to manage projects independently and adapt quickly to changing business priorities. Exhibit a passion for driving growth and thinking beyond existing limitations.</span></li>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200"><strong class=" font-semibold">Detail-Oriented:</strong> Attention to detail with the capability to independently dive deep into business issues and root cause problems effectively.</span></li>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200"><strong class=" font-semibold">Technical Proficiency:</strong> Proficiency with Microsoft Excel and Google Suite.</span></li>
</ul>
<p class=" text-gray-200 text-base sm:text-lg leading-relaxed mb-3"><strong class=" font-semibold">What we offer:</strong></p>
<ul class=" text-base sm:text-lg marker:text-color list-inside list-disc text-gray-500 list-disc list-outside pl-3 mb-6">
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">Competitive compensation</span></li>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">Health, Dental, and Vision insurance</span></li>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">Short-term Disability and Life Insurance (100% employer-sponsored)</span></li>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">Supplemental Life Insurance (employee-sponsored)</span></li>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">Long-term Disability Insurance</span></li>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">401(k) Retirement Plan</span></li>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">100% Remote with some travel required.</span></li>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">Generous vacation time and federal holidays off</span></li>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">Employee discount</span></li>
</ul>
<p class=" text-gray-200 text-base sm:text-lg leading-relaxed mb-3"><strong class=" font-semibold">About Carewell</strong></p>
<p class=" text-gray-200 text-base sm:text-lg leading-relaxed mb-3">Carewell is a category-defining business that is dedicated to providing the most trusted and reputable retail source for caregiving products. Our vast selection of expert-vetted products includes incontinence supplies, wound care, nutrition, mobility aids, and more, all available at the best prices with fast, reliable shipping. We are proud to have been recognized as one of the fastest-growing companies in the US, ranked on the Inc. 5000, and named one of the most customer-centric companies in the world by Forbes in 2022. At Carewell, we understand the importance of caregiving, and we strive to provide the highest quality products to help caregivers provide the best care possible for their loved ones.</p>
<p class=" text-gray-200 text-base sm:text-lg leading-relaxed mb-3">As the number of older adults in the US grows, the need for caregiving solutions will only increase. By joining Carewell, you will have the opportunity to work in a space that is constantly evolving, with new challenges and opportunities for growth. We are committed to being architects of our own success, always striving to improve our teams, partnerships, and solutions to ensure impact, scalability, and simplicity. As a member of our team, you will have the opportunity to collaborate with like-minded individuals, using customer insights, data, research, and feedback to make decisions and create the most effective solutions. If you are ready to join a team of dedicated individuals who are committed to making a difference in the world, Carewell is the place for you.</p>
<p class=" text-gray-200 text-base sm:text-lg leading-relaxed mb-3"><strong class=" font-semibold">Learn more about</strong> us in the <a href="https://www.carewell.com/newsroom/" target="_blank" class="break-all font-medium underline hover:opacity-75" rel="noopener noreferrer nofollow">Carewell Newsroom</a>.</p>