Salesforce Administrator | CommerceIQ | Remote (India)
Posted 2025-09-08
Remote, USA
Full Time
Immediate Start
<p class=" text-gray-200 text-base sm:text-lg leading-relaxed mb-3"><strong class=" font-semibold">Company Overview</strong></p>
<p class=" text-gray-200 text-base sm:text-lg leading-relaxed mb-3">CommerceIQ’s AI-powered digital commerce platform is revolutionizing the way brands sell online. Our unified ecommerce management solutions empower brands to make smarter, faster decisions through insights that optimize the digital shelf, increase retail media ROI and fuel incremental sales across the world’s largest marketplaces. With a global network of more than 900 retailers, our end-to-end platform helps 2,200+ of the world’s leading brands streamline marketing, supply chain, and sales operations to profitably grow market share in more than 50 countries. Learn more at <a href="http://commerceiq.ai/" target="_blank" class="break-all font-medium underline hover:opacity-75" rel="noopener noreferrer nofollow">commerceiq.ai</a>.</p>
<p class=" text-gray-200 text-base sm:text-lg leading-relaxed mb-3"><strong class=" font-semibold">The Role:</strong></p>
<p class=" text-gray-200 text-base sm:text-lg leading-relaxed mb-3">Fueled by our customer and business growth, we’re seeking a skilled Salesforce Administrator to play a crucial role in managing and optimizing our Salesforce platform. Reporting to the Director of GTM Operations, this role involves customizing and maintaining Salesforce to enhance our business processes and support our rapidly expanding operations. As a Salesforce Administrator at CommerceIQ, you will collaborate with cross-functional teams to ensure our business is running as seamlessly and efficiently as possible.</p>
<p class=" text-gray-200 text-base sm:text-lg leading-relaxed mb-3"><strong class=" font-semibold">What You’ll Do:</strong></p>
<ul class=" text-base sm:text-lg marker:text-color list-inside list-disc text-gray-500 list-disc list-outside pl-3 mb-6">
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200"><strong class=" font-semibold">Customize and administer platforms</strong>:<!-- -->
<ul class=" text-base sm:text-lg marker:text-color list-inside list-disc text-gray-500 list-disc list-outside pl-3 mb-6">
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">Manage Salesforce and other tools including Clari, Outreach, Chorus, Zoominfo, 6Sense, Freshdesk, Vitally and others to meet the evolving needs of our growing business.</span></li>
</ul>
<p></span></li>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200"><strong class=" font-semibold">Collaborate with stakeholders</strong>:<!-- -->
<ul class=" text-base sm:text-lg marker:text-color list-inside list-disc text-gray-500 list-disc list-outside pl-3 mb-6">
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">Gather requirements and implement automation across platforms.</span></li>
</ul>
<p></span></li>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200"><strong class=" font-semibold">Manage security settings</strong>:<!-- -->
<ul class=" text-base sm:text-lg marker:text-color list-inside list-disc text-gray-500 list-disc list-outside pl-3 mb-6">
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">Oversee profiles, permission sets, roles, and security settings to ensure data integrity and security.</span></li>
</ul>
<p></span></li>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200"><strong class=" font-semibold">Create and maintain reports and dashboards</strong>:<!-- -->
<ul class=" text-base sm:text-lg marker:text-color list-inside list-disc text-gray-500 list-disc list-outside pl-3 mb-6">
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">Provide insights into key performance metrics.</span></li>
</ul>
<p></span></li>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200"><strong class=" font-semibold">Support end-users</strong>:<!-- -->
<ul class=" text-base sm:text-lg marker:text-color list-inside list-disc text-gray-500 list-disc list-outside pl-3 mb-6">
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">Provide training, documentation, and resolve platform-related issues.</span></li>
</ul>
<p></span></li>
</ul>
<p class=" text-gray-200 text-base sm:text-lg leading-relaxed mb-3"><strong class=" font-semibold">Skills and Qualifications:</strong></p>
<ul class=" text-base sm:text-lg marker:text-color list-inside list-disc text-gray-500 list-disc list-outside pl-3 mb-6">
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">Bachelor’s degree in Business, Information Systems, or a related field.</span></li>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">5+ years of experience as a Salesforce Administrator.</span></li>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">Salesforce Administrator certification is highly desirable.</span></li>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">Proficiency in customizing Salesforce objects, fields, page layouts, and record types.</span></li>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">Experience with Salesforce Lightning environment.</span></li>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">Strong understanding of data management, security, and integration.</span></li>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">Working knowledge of Clari and other Salesforce plug-ins.</span></li>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">Excellent communication and problem-solving skills.</span></li>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">Ability to work independently and collaboratively in a remote team environment.</span></li>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">Willingness to work PST hours to align with the company’s operating hours.</span></li>
</ul>
<p class=" text-gray-200 text-base sm:text-lg leading-relaxed mb-3">Help us build the future of ecommerce. Apply now or learn more at [https://commerceiq.ai>!</p>
<p class=" text-gray-200 text-base sm:text-lg leading-relaxed mb-3"><em>We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status or any other category prohibited by applicable law.</em></p>
<p class=" text-gray-200 text-base sm:text-lg leading-relaxed mb-3">CommerceIQ’s AI-powered digital commerce platform is revolutionizing the way brands sell online. Our unified ecommerce management solutions empower brands to make smarter, faster decisions through insights that optimize the digital shelf, increase retail media ROI and fuel incremental sales across the world’s largest marketplaces. With a global network of more than 900 retailers, our end-to-end platform helps 2,200+ of the world’s leading brands streamline marketing, supply chain, and sales operations to profitably grow market share in more than 50 countries. Learn more at <a href="http://commerceiq.ai/" target="_blank" class="break-all font-medium underline hover:opacity-75" rel="noopener noreferrer nofollow">commerceiq.ai</a>.</p>
<p class=" text-gray-200 text-base sm:text-lg leading-relaxed mb-3"><strong class=" font-semibold">The Role:</strong></p>
<p class=" text-gray-200 text-base sm:text-lg leading-relaxed mb-3">Fueled by our customer and business growth, we’re seeking a skilled Salesforce Administrator to play a crucial role in managing and optimizing our Salesforce platform. Reporting to the Director of GTM Operations, this role involves customizing and maintaining Salesforce to enhance our business processes and support our rapidly expanding operations. As a Salesforce Administrator at CommerceIQ, you will collaborate with cross-functional teams to ensure our business is running as seamlessly and efficiently as possible.</p>
<p class=" text-gray-200 text-base sm:text-lg leading-relaxed mb-3"><strong class=" font-semibold">What You’ll Do:</strong></p>
<ul class=" text-base sm:text-lg marker:text-color list-inside list-disc text-gray-500 list-disc list-outside pl-3 mb-6">
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200"><strong class=" font-semibold">Customize and administer platforms</strong>:<!-- -->
<ul class=" text-base sm:text-lg marker:text-color list-inside list-disc text-gray-500 list-disc list-outside pl-3 mb-6">
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">Manage Salesforce and other tools including Clari, Outreach, Chorus, Zoominfo, 6Sense, Freshdesk, Vitally and others to meet the evolving needs of our growing business.</span></li>
</ul>
<p></span></li>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200"><strong class=" font-semibold">Collaborate with stakeholders</strong>:<!-- -->
<ul class=" text-base sm:text-lg marker:text-color list-inside list-disc text-gray-500 list-disc list-outside pl-3 mb-6">
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">Gather requirements and implement automation across platforms.</span></li>
</ul>
<p></span></li>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200"><strong class=" font-semibold">Manage security settings</strong>:<!-- -->
<ul class=" text-base sm:text-lg marker:text-color list-inside list-disc text-gray-500 list-disc list-outside pl-3 mb-6">
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">Oversee profiles, permission sets, roles, and security settings to ensure data integrity and security.</span></li>
</ul>
<p></span></li>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200"><strong class=" font-semibold">Create and maintain reports and dashboards</strong>:<!-- -->
<ul class=" text-base sm:text-lg marker:text-color list-inside list-disc text-gray-500 list-disc list-outside pl-3 mb-6">
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">Provide insights into key performance metrics.</span></li>
</ul>
<p></span></li>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200"><strong class=" font-semibold">Support end-users</strong>:<!-- -->
<ul class=" text-base sm:text-lg marker:text-color list-inside list-disc text-gray-500 list-disc list-outside pl-3 mb-6">
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">Provide training, documentation, and resolve platform-related issues.</span></li>
</ul>
<p></span></li>
</ul>
<p class=" text-gray-200 text-base sm:text-lg leading-relaxed mb-3"><strong class=" font-semibold">Skills and Qualifications:</strong></p>
<ul class=" text-base sm:text-lg marker:text-color list-inside list-disc text-gray-500 list-disc list-outside pl-3 mb-6">
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">Bachelor’s degree in Business, Information Systems, or a related field.</span></li>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">5+ years of experience as a Salesforce Administrator.</span></li>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">Salesforce Administrator certification is highly desirable.</span></li>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">Proficiency in customizing Salesforce objects, fields, page layouts, and record types.</span></li>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">Experience with Salesforce Lightning environment.</span></li>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">Strong understanding of data management, security, and integration.</span></li>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">Working knowledge of Clari and other Salesforce plug-ins.</span></li>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">Excellent communication and problem-solving skills.</span></li>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">Ability to work independently and collaboratively in a remote team environment.</span></li>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">Willingness to work PST hours to align with the company’s operating hours.</span></li>
</ul>
<p class=" text-gray-200 text-base sm:text-lg leading-relaxed mb-3">Help us build the future of ecommerce. Apply now or learn more at [https://commerceiq.ai>!</p>
<p class=" text-gray-200 text-base sm:text-lg leading-relaxed mb-3"><em>We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status or any other category prohibited by applicable law.</em></p>