Global Solution Architect | Splunk | Remote (United States)
Posted 2025-09-08
Remote, USA
Full Time
Immediate Start
<h3 class=" text-white font-semibold text-lg mb-2">Description</h3>
<p class=" text-gray-200 text-base sm:text-lg leading-relaxed mb-3">Splunk is here to build a safer and more resilient digital world. The world’s leading enterprises use our unified security and observability platform to keep their digital systems secure and reliable. While customers love our technology, it’s our people that make Splunk stand out as an amazing career destination and why we’ve won so many awards as a best place to work. If you become a Splunker, we want your whole, authentic self, what we call your “million data points”. So bring your work experience, problem-solving skills and talent, of course, but also bring your joy, your passion and all the things that make you, you.</p>
<p class=" text-gray-200 text-base sm:text-lg leading-relaxed mb-3">GTS Global Architects are a distributed, remote team of Splunk platform and ecosystem domain experts. Global Architects guide Go To Market teams and customers on Splunk Architecture, inclusive of Cloud and customer-managed deployment expansions and/or migrations, machine learning/AI and machine data ecosystem technologies.</p>
<p class=" text-gray-200 text-base sm:text-lg leading-relaxed mb-3">Splunk provides Machine Learning (ML) and Artificial Intelligence (AI) capabilities throughout the entire product portfolio. Splunk has developed and embedded pre-built AI/ML features directly within premium products, such as Splunk Enterprise Security and Splunk IT Service Intelligence, which have been designed to apply AI/ML to specific high-demand use cases. In addition, Splunk’s flexible data platform allows users to build custom AI/ML solutions to achieve outcomes, beyond what is provided out-of-the-box allowing organizations to address bespoke AI/ML requirements.</p>
<p class=" text-gray-200 text-base sm:text-lg leading-relaxed mb-3">Global Architects for this role provide deep-technical expertise and are key contributors to defining pre-sales and adoption activities to support large and complex ML and AI use-cases. Global Architects spend the majority of their time on projects and deliverables that directly relate to and impact customer demand, adoption or understanding of Splunk solutions, such as internal guidance to technical sellers, advocacy for critical Product design decisions, or external guidance such as research, adoption strategies and deployment patterns for production use-cases of Splunk.</p>
<p class=" text-gray-200 text-base sm:text-lg leading-relaxed mb-3">Global Architects collaborate cross-functionally, and partner with regional Architects and account teams in support of key customers, and leading engagements specific to architecture initiatives and validation of complex use-cases.</p>
<p class=" text-gray-200 text-base sm:text-lg leading-relaxed mb-3">Responsibilities:</p>
<ul class=" text-base sm:text-lg marker:text-color list-inside list-disc text-gray-500 list-disc list-outside pl-3 mb-6">
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">Develop and deliver technical content to internal and external audiences to enable and empower customers and Splunkers on complex use-cases</span></li>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">Advance Splunk’s perspective on ML/AI maturity journeys and standardize approaches for aligning customer objectives with AI and Splunk’s present and future portfolio</span></li>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">Collaborate with customer leadership teams to map and illustrate Splunk ML/AI capability against customers’ security and observability initiatives</span></li>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">Elevate customer outcomes into repeatable best practices and use cases</span></li>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">Develop and maintain deep competencies in specific capabilities areas needed by Splunk customers (e.g. Splunk Platform, Machine Learning and AI, and ecosystem technologies)</span></li>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">Engage with customers to assess and validate complex use-cases and architecture strategies to inform both product roadmap and best practice guidance</span></li>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">Develop and document ML/AI best practices and adoption strategies in cross-functional partnership with subject matter experts across Splunk</span></li>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">Partner with Product Management and engineering in your competency areas to influence decisions and guidance throughout a capability’s lifecycle</span></li>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">Work closely with GTS Technical Interlock to proactively identify customer challenges and needs, influencing the Product roadmap to meet critical customer requirements</span></li>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">Act as an internal technical expert, fielding inquiries from a Global audience related to your area of subject matter expertise (ML/AI)</span></li>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">Deliver use-case collateral and technical guidance using your expertise to understand how new or soon-to-be-released and emerging ecosystem technologies, features, solutions and capabilities can be used.</span></li>
</ul>
<p class=" text-gray-200 text-base sm:text-lg leading-relaxed mb-3">Qualifications:</p>
<ul class=" text-base sm:text-lg marker:text-color list-inside list-disc text-gray-500 list-disc list-outside pl-3 mb-6">
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">A good depth of experience and knowledge in Data Science, Machine Learning and AI methods, tools and technologies, preferably related to Splunk AI and its key apps e.g. Splunk Machine Learning Toolkit (MLTK), Splunk App for Data Science and Deep Learning (DSDL). Hands-on skills are a plus.</span></li>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">Possess a depth of expertise in enterprise logging, security and/or observability, specifically utilizing Splunk and/or other aligned technologies and solutions (e.g. Elastic, AWS native services, etc.)</span></li>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">5+ years of experience in technical pre-sales, services, system administration, and/or engineer roles</span></li>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">3+ years of experience working with infrastructure and platform services to support enterprise-scale data challenges</span></li>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">Experienced knowledge about data engineering best practices to prepare data for AI/ML workloads.</span></li>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">Experience with open source ML/AI tools, frameworks and libraries. Coding skills and knowledge about LLMs, graph and vector databases or integration with 3rd party AI services is a plus.</span></li>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">Knowledge of strategies for operationalizing logs and/or metrics across infrastructure providers (i.e. on-premises, Amazon Web Services, Azure, and/or Google Cloud Platform</span></li>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">Experience in writing technical content such as blogs, documentation or whitepapers</span></li>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">Experience presenting complex technical topics to all audiences, from working-level administrators to senior stakeholders</span></li>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">Demonstrated expertise in the execution of projects and deliverables to support technology customers’ understanding and ability to capture the full value of their data investments</span></li>
</ul>
<p class=" text-gray-200 text-base sm:text-lg leading-relaxed mb-3">Splunk is an Equal Opportunity Employer</p>
<p class=" text-gray-200 text-base sm:text-lg leading-relaxed mb-3">At Splunk, we believe creating a culture of belonging isn’t just the right thing to do; it’s also the smart thing. We prioritize diversity, equity, inclusion, and belonging to ensure our employees are supported to bring their best, most authentic selves to work where they can thrive. Qualified applicants receive consideration for employment without regard to race, religion, color, national origin, ancestry, sex, gender, gender identity, gender expression, sexual orientation, marital status, age, physical or mental disability or medical condition, genetic information, veteran status, or any other consideration made unlawful by federal, state, or local laws. We consider qualified applicants with criminal histories, consistent with legal requirements.</p>
<p class=" text-gray-200 text-base sm:text-lg leading-relaxed mb-3">Note:</p>
<p class=" text-gray-200 text-base sm:text-lg leading-relaxed mb-3">Base Pay Range</p>
<p class=" text-gray-200 text-base sm:text-lg leading-relaxed mb-3">SF Bay Area, Seattle Metro, and New York City Metro Area</p>
<p class=" text-gray-200 text-base sm:text-lg leading-relaxed mb-3">Base Pay Range: $159,200.00 – 218,900.00 per year</p>
<p class=" text-gray-200 text-base sm:text-lg leading-relaxed mb-3">California (excludes SF Bay Area), Washington (excludes Seattle Metro), Washington DC Metro, and Massachusetts</p>
<p class=" text-gray-200 text-base sm:text-lg leading-relaxed mb-3">Base Pay Range: $143,280.00 – 197,010.00 per year</p>
<p class=" text-gray-200 text-base sm:text-lg leading-relaxed mb-3">All other cities and states excluding California, Washington, Massachusetts, New York City Metro Area and Washington DC Metro Area.</p>
<p class=" text-gray-200 text-base sm:text-lg leading-relaxed mb-3">Base Pay Range: $127,360.00 – 175,120.00 per year</p>
<p class=" text-gray-200 text-base sm:text-lg leading-relaxed mb-3">Splunk provides flexibility and choice in the working arrangement for most roles, including remote and/or in-office roles. We have a market-based pay structure which varies by location. Please note that the base pay range is a guideline and for candidates who receive an offer, the base pay will vary based on factors such as work location as set out above, as well as the knowledge, skills and experience of the candidate. In addition to base pay, this role is eligible for incentive compensation and may be eligible for equity or long-term cash awards.</p>
<p class=" text-gray-200 text-base sm:text-lg leading-relaxed mb-3">Benefits are an important part of Splunk’s Total Rewards package. This role is eligible for a competitive benefits package which includes medical, dental, vision, a 401(k) plan and match, paid time off and much more! Learn more about our comprehensive benefits and wellbeing offering at https://splunkbenefits.com.</p>
<p class=" text-gray-200 text-base sm:text-lg leading-relaxed mb-3">Thank you for your interest in Splunk!</p>
<p class=" text-gray-200 text-base sm:text-lg leading-relaxed mb-3">Splunk is here to build a safer and more resilient digital world. The world’s leading enterprises use our unified security and observability platform to keep their digital systems secure and reliable. While customers love our technology, it’s our people that make Splunk stand out as an amazing career destination and why we’ve won so many awards as a best place to work. If you become a Splunker, we want your whole, authentic self, what we call your “million data points”. So bring your work experience, problem-solving skills and talent, of course, but also bring your joy, your passion and all the things that make you, you.</p>
<p class=" text-gray-200 text-base sm:text-lg leading-relaxed mb-3">GTS Global Architects are a distributed, remote team of Splunk platform and ecosystem domain experts. Global Architects guide Go To Market teams and customers on Splunk Architecture, inclusive of Cloud and customer-managed deployment expansions and/or migrations, machine learning/AI and machine data ecosystem technologies.</p>
<p class=" text-gray-200 text-base sm:text-lg leading-relaxed mb-3">Splunk provides Machine Learning (ML) and Artificial Intelligence (AI) capabilities throughout the entire product portfolio. Splunk has developed and embedded pre-built AI/ML features directly within premium products, such as Splunk Enterprise Security and Splunk IT Service Intelligence, which have been designed to apply AI/ML to specific high-demand use cases. In addition, Splunk’s flexible data platform allows users to build custom AI/ML solutions to achieve outcomes, beyond what is provided out-of-the-box allowing organizations to address bespoke AI/ML requirements.</p>
<p class=" text-gray-200 text-base sm:text-lg leading-relaxed mb-3">Global Architects for this role provide deep-technical expertise and are key contributors to defining pre-sales and adoption activities to support large and complex ML and AI use-cases. Global Architects spend the majority of their time on projects and deliverables that directly relate to and impact customer demand, adoption or understanding of Splunk solutions, such as internal guidance to technical sellers, advocacy for critical Product design decisions, or external guidance such as research, adoption strategies and deployment patterns for production use-cases of Splunk.</p>
<p class=" text-gray-200 text-base sm:text-lg leading-relaxed mb-3">Global Architects collaborate cross-functionally, and partner with regional Architects and account teams in support of key customers, and leading engagements specific to architecture initiatives and validation of complex use-cases.</p>
<p class=" text-gray-200 text-base sm:text-lg leading-relaxed mb-3">Responsibilities:</p>
<ul class=" text-base sm:text-lg marker:text-color list-inside list-disc text-gray-500 list-disc list-outside pl-3 mb-6">
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">Develop and deliver technical content to internal and external audiences to enable and empower customers and Splunkers on complex use-cases</span></li>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">Advance Splunk’s perspective on ML/AI maturity journeys and standardize approaches for aligning customer objectives with AI and Splunk’s present and future portfolio</span></li>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">Collaborate with customer leadership teams to map and illustrate Splunk ML/AI capability against customers’ security and observability initiatives</span></li>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">Elevate customer outcomes into repeatable best practices and use cases</span></li>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">Develop and maintain deep competencies in specific capabilities areas needed by Splunk customers (e.g. Splunk Platform, Machine Learning and AI, and ecosystem technologies)</span></li>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">Engage with customers to assess and validate complex use-cases and architecture strategies to inform both product roadmap and best practice guidance</span></li>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">Develop and document ML/AI best practices and adoption strategies in cross-functional partnership with subject matter experts across Splunk</span></li>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">Partner with Product Management and engineering in your competency areas to influence decisions and guidance throughout a capability’s lifecycle</span></li>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">Work closely with GTS Technical Interlock to proactively identify customer challenges and needs, influencing the Product roadmap to meet critical customer requirements</span></li>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">Act as an internal technical expert, fielding inquiries from a Global audience related to your area of subject matter expertise (ML/AI)</span></li>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">Deliver use-case collateral and technical guidance using your expertise to understand how new or soon-to-be-released and emerging ecosystem technologies, features, solutions and capabilities can be used.</span></li>
</ul>
<p class=" text-gray-200 text-base sm:text-lg leading-relaxed mb-3">Qualifications:</p>
<ul class=" text-base sm:text-lg marker:text-color list-inside list-disc text-gray-500 list-disc list-outside pl-3 mb-6">
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">A good depth of experience and knowledge in Data Science, Machine Learning and AI methods, tools and technologies, preferably related to Splunk AI and its key apps e.g. Splunk Machine Learning Toolkit (MLTK), Splunk App for Data Science and Deep Learning (DSDL). Hands-on skills are a plus.</span></li>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">Possess a depth of expertise in enterprise logging, security and/or observability, specifically utilizing Splunk and/or other aligned technologies and solutions (e.g. Elastic, AWS native services, etc.)</span></li>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">5+ years of experience in technical pre-sales, services, system administration, and/or engineer roles</span></li>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">3+ years of experience working with infrastructure and platform services to support enterprise-scale data challenges</span></li>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">Experienced knowledge about data engineering best practices to prepare data for AI/ML workloads.</span></li>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">Experience with open source ML/AI tools, frameworks and libraries. Coding skills and knowledge about LLMs, graph and vector databases or integration with 3rd party AI services is a plus.</span></li>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">Knowledge of strategies for operationalizing logs and/or metrics across infrastructure providers (i.e. on-premises, Amazon Web Services, Azure, and/or Google Cloud Platform</span></li>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">Experience in writing technical content such as blogs, documentation or whitepapers</span></li>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">Experience presenting complex technical topics to all audiences, from working-level administrators to senior stakeholders</span></li>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">Demonstrated expertise in the execution of projects and deliverables to support technology customers’ understanding and ability to capture the full value of their data investments</span></li>
</ul>
<p class=" text-gray-200 text-base sm:text-lg leading-relaxed mb-3">Splunk is an Equal Opportunity Employer</p>
<p class=" text-gray-200 text-base sm:text-lg leading-relaxed mb-3">At Splunk, we believe creating a culture of belonging isn’t just the right thing to do; it’s also the smart thing. We prioritize diversity, equity, inclusion, and belonging to ensure our employees are supported to bring their best, most authentic selves to work where they can thrive. Qualified applicants receive consideration for employment without regard to race, religion, color, national origin, ancestry, sex, gender, gender identity, gender expression, sexual orientation, marital status, age, physical or mental disability or medical condition, genetic information, veteran status, or any other consideration made unlawful by federal, state, or local laws. We consider qualified applicants with criminal histories, consistent with legal requirements.</p>
<p class=" text-gray-200 text-base sm:text-lg leading-relaxed mb-3">Note:</p>
<p class=" text-gray-200 text-base sm:text-lg leading-relaxed mb-3">Base Pay Range</p>
<p class=" text-gray-200 text-base sm:text-lg leading-relaxed mb-3">SF Bay Area, Seattle Metro, and New York City Metro Area</p>
<p class=" text-gray-200 text-base sm:text-lg leading-relaxed mb-3">Base Pay Range: $159,200.00 – 218,900.00 per year</p>
<p class=" text-gray-200 text-base sm:text-lg leading-relaxed mb-3">California (excludes SF Bay Area), Washington (excludes Seattle Metro), Washington DC Metro, and Massachusetts</p>
<p class=" text-gray-200 text-base sm:text-lg leading-relaxed mb-3">Base Pay Range: $143,280.00 – 197,010.00 per year</p>
<p class=" text-gray-200 text-base sm:text-lg leading-relaxed mb-3">All other cities and states excluding California, Washington, Massachusetts, New York City Metro Area and Washington DC Metro Area.</p>
<p class=" text-gray-200 text-base sm:text-lg leading-relaxed mb-3">Base Pay Range: $127,360.00 – 175,120.00 per year</p>
<p class=" text-gray-200 text-base sm:text-lg leading-relaxed mb-3">Splunk provides flexibility and choice in the working arrangement for most roles, including remote and/or in-office roles. We have a market-based pay structure which varies by location. Please note that the base pay range is a guideline and for candidates who receive an offer, the base pay will vary based on factors such as work location as set out above, as well as the knowledge, skills and experience of the candidate. In addition to base pay, this role is eligible for incentive compensation and may be eligible for equity or long-term cash awards.</p>
<p class=" text-gray-200 text-base sm:text-lg leading-relaxed mb-3">Benefits are an important part of Splunk’s Total Rewards package. This role is eligible for a competitive benefits package which includes medical, dental, vision, a 401(k) plan and match, paid time off and much more! Learn more about our comprehensive benefits and wellbeing offering at https://splunkbenefits.com.</p>
<p class=" text-gray-200 text-base sm:text-lg leading-relaxed mb-3">Thank you for your interest in Splunk!</p>