Senior Sales Strategy & Ops Analyst | Podium | Remote (United States)

<p class=" text-gray-200 text-base sm:text-lg leading-relaxed mb-3">At Podium, our mission is to help local businesses win. Our lead conversion platform, powered by AI and integrations, helps local businesses convert leads faster, communicate easier, and make more sales. Every day, thousands of local businesses utilize our review management, communication, marketing, and payments products.</p>
<p class=" text-gray-200 text-base sm:text-lg leading-relaxed mb-3">Our work and focus on helping local businesses thrive has been recognized across the industry, including Forbes’ Next Billion Dollar Startups, Forbes’ Cloud 100, the Inc. 5000, and Fast Company’s World’s Most Innovative Companies.</p>
<p class=" text-gray-200 text-base sm:text-lg leading-relaxed mb-3">At Podium, we believe in fostering a culture that thrives on hiring and developing exceptional talent. Our <a href="https://www.podium.com/operating-principles/" target="_blank" class="break-all font-medium underline hover:opacity-75" rel="noopener noreferrer nofollow">operating principles</a> serve as a compass, guiding daily behavior and decision-making, and ensure we hire people who will thrive at Podium. If you resonate with our operating principles and are energized by our mission, Podium will be a great place for you!</p>
<p class=" text-gray-200 text-base sm:text-lg leading-relaxed mb-3"><strong class=" font-semibold">The Role</strong></p>
<p class=" text-gray-200 text-base sm:text-lg leading-relaxed mb-3">As a Senior Sales Operations and Strategy Analyst, your primary focus will be on enhancing and accelerating our GTM strategy through analytics within the Sales Strategy &amp; Operations domain. This entails developing operational rigor, documenting key processes, crafting visualizations using our BI tool, Sigma, and conducting insightful ad hoc analyses to support and optimize sales performance.</p>
<p class=" text-gray-200 text-base sm:text-lg leading-relaxed mb-3">In this role, you&#8217;ll partner broadly across GTM functions and leverage your analytical expertise to translate business needs into actionable insights. Your responsibilities will also extend to mentoring and training team members, fostering a culture of continuous learning and empowerment within the Revenue Operations and Analytics community.</p>
<p class=" text-gray-200 text-base sm:text-lg leading-relaxed mb-3"><strong class=" font-semibold">Responsibilities:</strong></p>
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<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">Work with stakeholders to identify opportunities and craft solutions that enhance sales effectiveness</span></li>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">Evaluate and streamline sales processes to increase efficiency and effectiveness, working closely with sales and operations teams to implement improvements</span></li>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">Program manage key GTM initiatives through working with cross functional partners to develop scope, manage deliverables, required resources, and project plans</span></li>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">Partner with Business Applications and Data Science teams to optimize the organization&#8217;s Customer Relationship Management (CRM) system, ensuring data accuracy, training users, and optimizing workflows to support sales objectives</span></li>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">Document sales processes, procedures, and best practices to ensure consistency and scalability across the sales organization, facilitating training and onboarding of new team members</span></li>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">Develop and maintain performance metrics and dashboards to assess individual and team sales performance, identifying areas for improvement and recognizing top performers</span></li>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">Implement scalable and concise data analyses in Excel / Google Sheets</span></li>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">Create visualizations and reports for requested projects</span></li>
</ul>
<p class=" text-gray-200 text-base sm:text-lg leading-relaxed mb-3"><strong class=" font-semibold">What You Should Have:</strong></p>
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<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">A sharp business mind and a proven ability to strategize and implement strategic programs from ideation to launch</span></li>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">A data-driven mindset and ability to excel at connecting the dots and solving complex problems</span></li>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">Comfort with data analysis (Excel, Google Sheets, SQL a plus.)</span></li>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">Experience in Salesforce is a plus</span></li>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">Ability to troubleshoot, diagnose, and resolve system issues</span></li>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">Love for process design and optimization</span></li>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">Curiosity for how things work and high attentiveness to detail</span></li>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">2-3 years experience in management consulting, corporate strategy, investment banking, or revenue / business operations, preferably in the SaaS industry</span></li>
</ul>
<p class=" text-gray-200 text-base sm:text-lg leading-relaxed mb-3"><strong class=" font-semibold">BENEFITS</strong></p>
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<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">Open and transparent culture</span></li>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">Life insurance, long and short-term disability coverage</span></li>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">Paid maternity and paternity leave</span></li>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">Fertility Benefits</span></li>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">Generous vacation time, plus three 4-day summer holiday weekends</span></li>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">Excellent medical, dental, and vision benefits</span></li>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">401k Plan with competitive company matching</span></li>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">Bi-annual swag drops with cool Podium gear and apparel</span></li>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">A stellar HQ (Utah) gym with local professional coaches and classes offered</span></li>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">Onsite HQ (Utah) child care center, subsidized for employees</span></li>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">Additional benefits for fully remote employees</span></li>
</ul>
<p class=" text-gray-200 text-base sm:text-lg leading-relaxed mb-3">_Podium is an equal opportunity employer. Podium provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, national origin, sexual orientation, gender identity or expression, age, disability, genetic information, marital status or veteran status._sexual orientation, gender identity or expression, age, disability, genetic information, marital status or veteran status.</p>