Director, Business Development | CCS, LLC | Remote (United States)
Posted 2025-09-08
Remote, USA
Full Time
Immediate Start
<p class=" text-gray-200 text-base sm:text-lg leading-relaxed mb-3"><strong class=" font-semibold">Overview:</strong> The Director, Business Development is responsible for leading a team selling products and services directly to the healthcare industry. The Director is responsible for hiring, managing, motivating and retaining a team of sales agents by creating a repeatable, predictable sales process.</p>
<p class=" text-gray-200 text-base sm:text-lg leading-relaxed mb-3"><strong class=" font-semibold">Duties and Responsibilities:</strong></p>
<ul class=" text-base sm:text-lg marker:text-color list-inside list-disc text-gray-500 list-disc list-outside pl-3 mb-6">
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">Grow revenues in the assigned healthcare market through the development of successful Direct Sales programs that support the company’s corporate strategic goals;</span></li>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">Manage the day-to-day activities required to provide the Direct Sales team with the tools, leads and information needed to sell the products and services into the assigned healthcare market;</span></li>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">Provide to management daily, weekly, monthly, quarterly and annual reports as required in order that to measure the growth and performance of the Direct Sales team;</span></li>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">Provide ongoing sales training, product & service training to the Direct Sales team;</span></li>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">Collaborate directly with the Marketing team in order to ensure appropriate market messaging to our specific audience;</span></li>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">Create concise rules of engagement for the Direct Sales team and communicate clearly to each member;</span></li>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">Using professional sales strategies, negotiate agreements and work to close Direct Sale opportunities that benefit the company, our partners and our clients;</span></li>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">Develop monthly, quarterly and annual forecasts;</span></li>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">Report to sales leader with up-to-date healthcare industry business drivers and how the company’s solutions can improve the client’s products and services;</span></li>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">Interface with internal organization (sales, development, marketing, product fulfillment, and product management) to ensure effective customer support in the sales cycle and success of direct sales;</span></li>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">Other projects and duties as assigned;</span></li>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">Maintain compliance with ComplexCare Solutions’ policies, procedures and mission statement;</span></li>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">Adhere to all confidentiality and HIPAA requirements as outlined within ComplexCare Solutions’ Operating Policies and Procedures in all ways and at all times with respect to any aspect of the data handled or services rendered in the undertaking of the position; and</span></li>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">Fulfill those responsibilities and/or duties that may be reasonably provided by ComplexCare Solutions for the purpose of achieving operational and financial success of the Employer.</span></li>
</ul>
<p class=" text-gray-200 text-base sm:text-lg leading-relaxed mb-3"><strong class=" font-semibold">Job Requirements:</strong></p>
<ul class=" text-base sm:text-lg marker:text-color list-inside list-disc text-gray-500 list-disc list-outside pl-3 mb-6">
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">Minimum of 3 years in sales of health care software applications required;</span></li>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">Strong understanding of sales processes and supporting methodologies;</span></li>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">Proven track record of consistently achieving or exceeding quota (team and individual contributor level);</span></li>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">Ability to manage a team with high velocity projects, while strategically managing longer sales cycle projects as well;</span></li>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">Proficiency in strategic selling principles and tools;</span></li>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">Experience managing channel opportunities through forecasting, account resource allocation, account strategy, and planning;</span></li>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">Strong cold calling skills and coaching required;</span></li>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">Excellent negotiation, leadership, management and presentation skills;</span></li>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">Proficiency in strategic selling principles and tools;</span></li>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">Ability to adapt well to change, be a fast learner, team player and be motivated to succeed;</span></li>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">Strong leadership skills with the ability to articulate ideas, delegate, direct, motivate and train staff;</span></li>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">Excellent communications skills;</span></li>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">Excellent PC computer skills (Microsoft office suite);</span></li>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">Sales leadership experience (with demonstrated success) and extensive knowledge Practice Management System or Hospital Information System or other health care software applications is preferred;</span></li>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">and</span></li>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">Marketing background in assigned market space is a plus.</span></li>
</ul>
<p class=" text-gray-200 text-base sm:text-lg leading-relaxed mb-3"><strong class=" font-semibold">Education:</strong></p>
<ul class=" text-base sm:text-lg marker:text-color list-inside list-disc text-gray-500 list-disc list-outside pl-3 mb-6">
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">Bachelor’s degree in business management, sales management or relevant field of study.</span></li>
</ul>
<p class=" text-gray-200 text-base sm:text-lg leading-relaxed mb-3"><strong class=" font-semibold">Physical Demands and Work Environment:</strong></p>
<ul class=" text-base sm:text-lg marker:text-color list-inside list-disc text-gray-500 list-disc list-outside pl-3 mb-6">
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">Sedentary work (i.e. sitting for long periods of time);</span></li>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">Exerting up to 10 pounds of force occasionally and/or negligible amount of force;</span></li>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">Frequently or constantly to lift, carry push, pull or otherwise move objects and repetitive motions;</span></li>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">Subject to inside environmental conditions; and</span></li>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">Travel for this position is expected to be less than 50% to other client locations.</span></li>
</ul>
<p class=" text-gray-200 text-base sm:text-lg leading-relaxed mb-3"><em>The actual base pay offered may vary depending on multiple factors including, but not limited to, job-related knowledge/skills, experience, business needs, geographical location, and internal equity. At Inovalon, it is not typical for an individual to be hired at or near the top end of the range for their role, and compensation decisions are dependent upon the facts and circumstances of each position and candidate.</em></p>
<p class=" text-gray-200 text-base sm:text-lg leading-relaxed mb-3">Base Compensation Range</p>
<p class=" text-gray-200 text-base sm:text-lg leading-relaxed mb-3">$90,000—$214,400 USD</p>
<p class=" text-gray-200 text-base sm:text-lg leading-relaxed mb-3"><em>Studies have shown that women and people of color are less likely to apply for jobs unless they believe they meet every one of the qualifications listed in a job description. If you don’t meet every qualification listed but are excited about our mission and the work described, we encourage you to apply regardless. ComplexCare Solutions is most interested in finding the best candidate for the job and you may be just the right person for this or other roles.</em></p>
<p class=" text-gray-200 text-base sm:text-lg leading-relaxed mb-3"><em>By embracing diversity, equity and inclusion we enhance our work environment and drive business success. ComplexCare Solutions strives to reflect the diversity of the communities where we operate and of our clients and everyone whom we serve. We endeavor to create a culture of inclusion in which our associates feel empowered to bring their full, authentic selves to work and pursue their professional goals in an equitable setting. We understand that by fostering this type of culture, and welcoming different perspectives, we generate innovation and growth.</em></p>
<p class=" text-gray-200 text-base sm:text-lg leading-relaxed mb-3"><em>ComplexCare Solutions is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirement.</em></p>
<p class=" text-gray-200 text-base sm:text-lg leading-relaxed mb-3"><em>The Company maintains a drug free work environment for all of its associates, which includes employees, contractors and vendors. It is unlawful for associates to manufacture, sell, distribute, dispense, possess or use any controlled substance or marijuana in the workplace and doing so will result in disciplinary action, up to and including termination of employment or the contracted relationship.</em></p>
<p class=" text-gray-200 text-base sm:text-lg leading-relaxed mb-3"><strong class=" font-semibold">Duties and Responsibilities:</strong></p>
<ul class=" text-base sm:text-lg marker:text-color list-inside list-disc text-gray-500 list-disc list-outside pl-3 mb-6">
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">Grow revenues in the assigned healthcare market through the development of successful Direct Sales programs that support the company’s corporate strategic goals;</span></li>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">Manage the day-to-day activities required to provide the Direct Sales team with the tools, leads and information needed to sell the products and services into the assigned healthcare market;</span></li>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">Provide to management daily, weekly, monthly, quarterly and annual reports as required in order that to measure the growth and performance of the Direct Sales team;</span></li>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">Provide ongoing sales training, product & service training to the Direct Sales team;</span></li>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">Collaborate directly with the Marketing team in order to ensure appropriate market messaging to our specific audience;</span></li>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">Create concise rules of engagement for the Direct Sales team and communicate clearly to each member;</span></li>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">Using professional sales strategies, negotiate agreements and work to close Direct Sale opportunities that benefit the company, our partners and our clients;</span></li>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">Develop monthly, quarterly and annual forecasts;</span></li>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">Report to sales leader with up-to-date healthcare industry business drivers and how the company’s solutions can improve the client’s products and services;</span></li>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">Interface with internal organization (sales, development, marketing, product fulfillment, and product management) to ensure effective customer support in the sales cycle and success of direct sales;</span></li>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">Other projects and duties as assigned;</span></li>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">Maintain compliance with ComplexCare Solutions’ policies, procedures and mission statement;</span></li>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">Adhere to all confidentiality and HIPAA requirements as outlined within ComplexCare Solutions’ Operating Policies and Procedures in all ways and at all times with respect to any aspect of the data handled or services rendered in the undertaking of the position; and</span></li>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">Fulfill those responsibilities and/or duties that may be reasonably provided by ComplexCare Solutions for the purpose of achieving operational and financial success of the Employer.</span></li>
</ul>
<p class=" text-gray-200 text-base sm:text-lg leading-relaxed mb-3"><strong class=" font-semibold">Job Requirements:</strong></p>
<ul class=" text-base sm:text-lg marker:text-color list-inside list-disc text-gray-500 list-disc list-outside pl-3 mb-6">
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">Minimum of 3 years in sales of health care software applications required;</span></li>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">Strong understanding of sales processes and supporting methodologies;</span></li>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">Proven track record of consistently achieving or exceeding quota (team and individual contributor level);</span></li>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">Ability to manage a team with high velocity projects, while strategically managing longer sales cycle projects as well;</span></li>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">Proficiency in strategic selling principles and tools;</span></li>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">Experience managing channel opportunities through forecasting, account resource allocation, account strategy, and planning;</span></li>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">Strong cold calling skills and coaching required;</span></li>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">Excellent negotiation, leadership, management and presentation skills;</span></li>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">Proficiency in strategic selling principles and tools;</span></li>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">Ability to adapt well to change, be a fast learner, team player and be motivated to succeed;</span></li>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">Strong leadership skills with the ability to articulate ideas, delegate, direct, motivate and train staff;</span></li>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">Excellent communications skills;</span></li>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">Excellent PC computer skills (Microsoft office suite);</span></li>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">Sales leadership experience (with demonstrated success) and extensive knowledge Practice Management System or Hospital Information System or other health care software applications is preferred;</span></li>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">and</span></li>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">Marketing background in assigned market space is a plus.</span></li>
</ul>
<p class=" text-gray-200 text-base sm:text-lg leading-relaxed mb-3"><strong class=" font-semibold">Education:</strong></p>
<ul class=" text-base sm:text-lg marker:text-color list-inside list-disc text-gray-500 list-disc list-outside pl-3 mb-6">
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">Bachelor’s degree in business management, sales management or relevant field of study.</span></li>
</ul>
<p class=" text-gray-200 text-base sm:text-lg leading-relaxed mb-3"><strong class=" font-semibold">Physical Demands and Work Environment:</strong></p>
<ul class=" text-base sm:text-lg marker:text-color list-inside list-disc text-gray-500 list-disc list-outside pl-3 mb-6">
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">Sedentary work (i.e. sitting for long periods of time);</span></li>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">Exerting up to 10 pounds of force occasionally and/or negligible amount of force;</span></li>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">Frequently or constantly to lift, carry push, pull or otherwise move objects and repetitive motions;</span></li>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">Subject to inside environmental conditions; and</span></li>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">Travel for this position is expected to be less than 50% to other client locations.</span></li>
</ul>
<p class=" text-gray-200 text-base sm:text-lg leading-relaxed mb-3"><em>The actual base pay offered may vary depending on multiple factors including, but not limited to, job-related knowledge/skills, experience, business needs, geographical location, and internal equity. At Inovalon, it is not typical for an individual to be hired at or near the top end of the range for their role, and compensation decisions are dependent upon the facts and circumstances of each position and candidate.</em></p>
<p class=" text-gray-200 text-base sm:text-lg leading-relaxed mb-3">Base Compensation Range</p>
<p class=" text-gray-200 text-base sm:text-lg leading-relaxed mb-3">$90,000—$214,400 USD</p>
<p class=" text-gray-200 text-base sm:text-lg leading-relaxed mb-3"><em>Studies have shown that women and people of color are less likely to apply for jobs unless they believe they meet every one of the qualifications listed in a job description. If you don’t meet every qualification listed but are excited about our mission and the work described, we encourage you to apply regardless. ComplexCare Solutions is most interested in finding the best candidate for the job and you may be just the right person for this or other roles.</em></p>
<p class=" text-gray-200 text-base sm:text-lg leading-relaxed mb-3"><em>By embracing diversity, equity and inclusion we enhance our work environment and drive business success. ComplexCare Solutions strives to reflect the diversity of the communities where we operate and of our clients and everyone whom we serve. We endeavor to create a culture of inclusion in which our associates feel empowered to bring their full, authentic selves to work and pursue their professional goals in an equitable setting. We understand that by fostering this type of culture, and welcoming different perspectives, we generate innovation and growth.</em></p>
<p class=" text-gray-200 text-base sm:text-lg leading-relaxed mb-3"><em>ComplexCare Solutions is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirement.</em></p>
<p class=" text-gray-200 text-base sm:text-lg leading-relaxed mb-3"><em>The Company maintains a drug free work environment for all of its associates, which includes employees, contractors and vendors. It is unlawful for associates to manufacture, sell, distribute, dispense, possess or use any controlled substance or marijuana in the workplace and doing so will result in disciplinary action, up to and including termination of employment or the contracted relationship.</em></p>