Contracts Administrator | Intradiem | Remote (United States)

<p class=" text-gray-200 text-base sm:text-lg leading-relaxed mb-3"><strong class=" font-semibold">Intradiem’s intelligent automation solution for customer service teams is reinventing customer service for everyone.</strong></p>
<p class=" text-gray-200 text-base sm:text-lg leading-relaxed mb-3"><strong class=" font-semibold">Who We Are</strong></p>
<p class=" text-gray-200 text-base sm:text-lg leading-relaxed mb-3">Intradiem is a technology company on a mission to reinvent customer service through automation.</p>
<p class=" text-gray-200 text-base sm:text-lg leading-relaxed mb-3"><strong class=" font-semibold">What We Do</strong></p>
<p class=" text-gray-200 text-base sm:text-lg leading-relaxed mb-3">We develop innovative, AI-powered Intelligent Automation solutions for contact center and back-office teams. Our solutions currently support hundreds of thousands of customer service agents for brand-name organizations, powering hundreds of millions of automated actions saving customers tens of millions each year.</p>
<p class=" text-gray-200 text-base sm:text-lg leading-relaxed mb-3"><strong class=" font-semibold">How We Work</strong></p>
<p class=" text-gray-200 text-base sm:text-lg leading-relaxed mb-3">We take a “problem-out” approach, asking customers to help us understand their business problems, exploring potential solutions together, incorporating their feedback, and releasing solutions that solve those problems.</p>
<p class=" text-gray-200 text-base sm:text-lg leading-relaxed mb-3"><strong class=" font-semibold">Our Culture</strong></p>
<p class=" text-gray-200 text-base sm:text-lg leading-relaxed mb-3">We take a “people-first” approach, treating employees, customers and each other with the dignity and respect we all deserve. Intradiem employees enjoy a family-first culture, transparent leadership, and unfettered growth opportunities.</p>
<p class=" text-gray-200 text-base sm:text-lg leading-relaxed mb-3"><strong class=" font-semibold">Our Values</strong></p>
<p class=" text-gray-200 text-base sm:text-lg leading-relaxed mb-3">We believe in service, encouraging our employees to contribute time and energy to causes that help improve the people and communities in which they live and work. We are guided by three core values:</p>
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<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200"><strong class=" font-semibold">Servant’s Heart</strong>—caring enough about other people to understand what their problems are and placing the needs of colleagues, customers, and others over personal objectives.</span></li>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200"><strong class=" font-semibold">Craftsman’s Attitude</strong>—taking pride in the work we do and creating solutions that really solve the problem at hand (and trying again if the first attempt doesn’t do the trick).</span></li>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200"><strong class=" font-semibold">Revolutionary Spirit</strong>—leaving the world a better place than it was when we found it, and doing things we would be proud to brag about to our grandchildren.</span></li>
</ul>
<p class=" text-gray-200 text-base sm:text-lg leading-relaxed mb-3"><strong class=" font-semibold">What Need Can You Fill?</strong></p>
<p class=" text-gray-200 text-base sm:text-lg leading-relaxed mb-3">This Contracts Administrator role will reside within the Legal Team which supports the Business Enablement Team. The candidate will report directly to the Director of Contracts and will oversee all administrative functions in support of the Legal Team. The ideal candidate will need to be extremely organized, task oriented, and have excellent verbal and written communication skills.</p>
<p class=" text-gray-200 text-base sm:text-lg leading-relaxed mb-3"><strong class=" font-semibold">What Will You Be Doing?</strong></p>
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<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">Coordinate contract approvals, signatures, contract searches, organization, and filings.</span></li>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">Contribute to and track short and long term projects.</span></li>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">Maintain internal legal and business facing resources (i.e. Trainings, FAQ’s, etc.).</span></li>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">Effectively use and manage all software, systems, and tools leveraged by the business.</span></li>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">General administrative support including calendaring meetings and assisting with presentations.</span></li>
</ul>
<p class=" text-gray-200 text-base sm:text-lg leading-relaxed mb-3"><strong class=" font-semibold">What Will You Need To Succeed?</strong></p>
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<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">3+ years prior experience as a Paralegal or 4+ years in a Contracts Admin role.</span></li>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">Desire to learn and expand within this role.</span></li>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">Demonstrated ability to work with internal stakeholders.</span></li>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">Ability to independently conduct legal research.</span></li>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">Ability to independently review standard form agreements such as NDA’s.</span></li>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">Possess superior attention to detail.</span></li>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">Ability to work on multiple projects at once and shift priorities to meet business needs.</span></li>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">Excellent interpersonal, oral, and written communication skills.</span></li>
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<p class=" text-gray-200 text-base sm:text-lg leading-relaxed mb-3"><strong class=" font-semibold">Other Requirements:</strong></p>
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<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">Paralegal Certification (preferred), or an equivalent combination of education, training, and work experience.</span></li>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">Minimum 3+ years of Paralegal experience, or 4+ years of Contracts Admin experience.</span></li>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">Ability to travel to internal in-person company events 3-4 times per year.</span></li>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">Sharepoint, Excel, and Salesforce experience.</span></li>
</ul>
<p class=" text-gray-200 text-base sm:text-lg leading-relaxed mb-3"><strong class=" font-semibold">Work Authorization:</strong><em>Candidates for positions with Intradiem must be legally authorized to work in the United States. Verification of identity and employment eligibility will be required during onboarding.</em></p>
<p class=" text-gray-200 text-base sm:text-lg leading-relaxed mb-3"><em>Intradiem is an equal-opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic.</em></p>