Platform Engineering Manager | SpotOn: Product | Remote (United States)
Posted 2025-09-08
Remote, USA
Full Time
Immediate Start
<p class=" text-gray-200 text-base sm:text-lg leading-relaxed mb-3">At SpotOn, we’re helping restaurants and small businesses compete and win with flexible payment and software technology—backed by real people who really care. From seamless point-of-sale systems to integrated restaurant management solutions, every SpotOn tool is designed to help local businesses increase profits and create better experiences for their customers and employees.</p>
<p class=" text-gray-200 text-base sm:text-lg leading-relaxed mb-3">Recently, SpotOn was:</p>
<ul class=" text-base sm:text-lg marker:text-color list-inside list-disc text-gray-500 list-disc list-outside pl-3 mb-6">
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">Named one of Fast Company’s Most Innovative Companies of 2024</span></li>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">Awarded Great Places to Work and Built In’s Best Workplaces for the third year in a row</span></li>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">Selected as the Best Overall Restaurant POS by NerdWallet</span></li>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">Rated the top-rated point-of-sale (POS) for restaurants, bars, retail, and small businesses by Capterra users</span></li>
</ul>
<p class=" text-gray-200 text-base sm:text-lg leading-relaxed mb-3">We’re committed to caring hard and moving fast so that we can continue to grow and make a positive impact together.</p>
<p class=" text-gray-200 text-base sm:text-lg leading-relaxed mb-3">That’s where you come in.</p>
<p class=" text-gray-200 text-base sm:text-lg leading-relaxed mb-3"><strong class=" font-semibold">MINIMUM EDUCATION</strong>: Master’s in Networking and System Administration, Engineering (any discipline), Computer Science or related field</p>
<p class=" text-gray-200 text-base sm:text-lg leading-relaxed mb-3"><strong class=" font-semibold">MINIMUM YEARS OF EXPERIENCE</strong>: 24 months of experience</p>
<p class=" text-gray-200 text-base sm:text-lg leading-relaxed mb-3"><strong class=" font-semibold">SUPERVISION</strong>: 8</p>
<p class=" text-gray-200 text-base sm:text-lg leading-relaxed mb-3"><strong class=" font-semibold">JOB DESCRIPTION</strong>:</p>
<ol>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">Develop, coach, and retain engineers in a high-performing engineering team, capable of operating in and responding to our internal and external stakeholder needs.</span></li>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">Lead complex initiatives and act as a technical subject matter expert in infrastructure design, architecture, implementation, deployment, and support for all platform operations.</span></li>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">Work with Terraform, Kubernetes, and AWS best practices, including development of efficient infrastructure to optimize service delivery across production, QA, and development environments throughout the development lifecycle.</span></li>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">Utilize a consistent DevOps approach to improve all phases of the development and release process and ensure end-to-end quality across functions.</span></li>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">Lead a team to monitor, troubleshoot, maintain, and continuously improve building, packaging, and deployment processes.</span></li>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">Identify and deliver infrastructure and platform projects aimed at improving uptime, security, availability, capacity, cost-effectiveness, and performance</span></li>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">Design and implement microservices architecture patterns for building distributed systems, emphasizing modularity, scalability, and resilience.</span></li>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">Enforce security best practices for cloud environments, including identity and access management (IAM), network security, and data encryption.</span></li>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">Establish and maintain Continuous Integration/Continuous Deployment (CI/CD) pipelines using tools like Jenkins, GitLab CI/CD, or CircleCI to automate software build, test, and deployment processes.</span></li>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">Partner with other Engineering teams with an effort to reduce cognitive load associated with building, delivering, and maintaining services by establishing practices, services, and tools to increase those teams’ efficiency and effectiveness</span></li>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">Lead multi-national team to manage and optimize cloud networking and traffic to, from, and between production services across multiple regions and clouds</span></li>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">Implement and maintain data streaming, governance, and repositories to manage state of cloud applications and services.</span></li>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">Work with teams and tooling to provide optimal observability for infrastructure and services to ensure services adhere to published Service-Level Agreements (SLAs) and Service-Level Objectives (SLOs) and are promptly notified if they are not.</span></li>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">Ensure comprehensive documentation of platform architecture, design decisions, and technical processes to promote a healthy team knowledge base and share with internal stakeholders.</span></li>
</ol>
<p class=" text-gray-200 text-base sm:text-lg leading-relaxed mb-3"><strong class=" font-semibold">MINIMUM SKILLS REQUIRED</strong>: (1) Work with Terraform, Kubernetes, and AWS best practices, including development of efficient infrastructure to optimize service delivery across production, QA, and development environments throughout the development lifecycle; (2) Establish and maintain Continuous Integration/Continuous Deployment (CI/CD) pipelines using tools like Jenkins, GitLab CI/CD, or CircleCI to automate software build, test, and deployment processes; (3) Design and implement microservices architecture patterns for building distributed systems, emphasizing modularity, scalability, and resilience; (4) Enforce security best practices for cloud environments, including identity and access management (IAM), network security, and data encryption.</p>
<p class=" text-gray-200 text-base sm:text-lg leading-relaxed mb-3"><strong class=" font-semibold">SUPERVISOR</strong>: Vice President of Engineering</p>
<p class=" text-gray-200 text-base sm:text-lg leading-relaxed mb-3"><strong class=" font-semibold">TRAVEL</strong>: Approximately 15% domestic travel to unanticipated client sites nationally</p>
<p class=" text-gray-200 text-base sm:text-lg leading-relaxed mb-3"><strong class=" font-semibold">SALARY RANGE</strong>: $205,000.00 – $265,000.00</p>
<p class=" text-gray-200 text-base sm:text-lg leading-relaxed mb-3"><strong class=" font-semibold">WORK LOCATION</strong>: Employer allows telecommuting/work-from-home, whereby the employee may reside anywhere within the United States.</p>
<p class=" text-gray-200 text-base sm:text-lg leading-relaxed mb-3"><em>Company headquarters is 100 California Street, 9th Floor, San Francisco, CA 94111</em></p>
<p class=" text-gray-200 text-base sm:text-lg leading-relaxed mb-3"><strong class=" font-semibold">HOW TO APPLY: All interested individuals should send their resume with code 1001 to Melissa Goodwin, Senior Director of Talent, at corpjobs@spoton.com</strong></p>
<p class=" text-gray-200 text-base sm:text-lg leading-relaxed mb-3"><strong class=" font-semibold">#LI-DNI</strong></p>
<p class=" text-gray-200 text-base sm:text-lg leading-relaxed mb-3">The base salary range listed will vary depending on location and experience.</p>
<p class=" text-gray-200 text-base sm:text-lg leading-relaxed mb-3">Base salary range</p>
<p class=" text-gray-200 text-base sm:text-lg leading-relaxed mb-3">$205,000—$265,000 USD</p>
<p class=" text-gray-200 text-base sm:text-lg leading-relaxed mb-3"><em>SpotOn is an equal employment opportunity employer. Qualified candidates are considered for employment without regard to race, religion, gender, gender identity, sexual orientation, national origin, age, military or veteran status, disability, or any other characteristic protected by applicable law.</em></p>
<p class=" text-gray-200 text-base sm:text-lg leading-relaxed mb-3">SpotOn is an e-verify company.</p>
<p class=" text-gray-200 text-base sm:text-lg leading-relaxed mb-3">Recently, SpotOn was:</p>
<ul class=" text-base sm:text-lg marker:text-color list-inside list-disc text-gray-500 list-disc list-outside pl-3 mb-6">
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">Named one of Fast Company’s Most Innovative Companies of 2024</span></li>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">Awarded Great Places to Work and Built In’s Best Workplaces for the third year in a row</span></li>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">Selected as the Best Overall Restaurant POS by NerdWallet</span></li>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">Rated the top-rated point-of-sale (POS) for restaurants, bars, retail, and small businesses by Capterra users</span></li>
</ul>
<p class=" text-gray-200 text-base sm:text-lg leading-relaxed mb-3">We’re committed to caring hard and moving fast so that we can continue to grow and make a positive impact together.</p>
<p class=" text-gray-200 text-base sm:text-lg leading-relaxed mb-3">That’s where you come in.</p>
<p class=" text-gray-200 text-base sm:text-lg leading-relaxed mb-3"><strong class=" font-semibold">MINIMUM EDUCATION</strong>: Master’s in Networking and System Administration, Engineering (any discipline), Computer Science or related field</p>
<p class=" text-gray-200 text-base sm:text-lg leading-relaxed mb-3"><strong class=" font-semibold">MINIMUM YEARS OF EXPERIENCE</strong>: 24 months of experience</p>
<p class=" text-gray-200 text-base sm:text-lg leading-relaxed mb-3"><strong class=" font-semibold">SUPERVISION</strong>: 8</p>
<p class=" text-gray-200 text-base sm:text-lg leading-relaxed mb-3"><strong class=" font-semibold">JOB DESCRIPTION</strong>:</p>
<ol>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">Develop, coach, and retain engineers in a high-performing engineering team, capable of operating in and responding to our internal and external stakeholder needs.</span></li>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">Lead complex initiatives and act as a technical subject matter expert in infrastructure design, architecture, implementation, deployment, and support for all platform operations.</span></li>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">Work with Terraform, Kubernetes, and AWS best practices, including development of efficient infrastructure to optimize service delivery across production, QA, and development environments throughout the development lifecycle.</span></li>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">Utilize a consistent DevOps approach to improve all phases of the development and release process and ensure end-to-end quality across functions.</span></li>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">Lead a team to monitor, troubleshoot, maintain, and continuously improve building, packaging, and deployment processes.</span></li>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">Identify and deliver infrastructure and platform projects aimed at improving uptime, security, availability, capacity, cost-effectiveness, and performance</span></li>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">Design and implement microservices architecture patterns for building distributed systems, emphasizing modularity, scalability, and resilience.</span></li>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">Enforce security best practices for cloud environments, including identity and access management (IAM), network security, and data encryption.</span></li>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">Establish and maintain Continuous Integration/Continuous Deployment (CI/CD) pipelines using tools like Jenkins, GitLab CI/CD, or CircleCI to automate software build, test, and deployment processes.</span></li>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">Partner with other Engineering teams with an effort to reduce cognitive load associated with building, delivering, and maintaining services by establishing practices, services, and tools to increase those teams’ efficiency and effectiveness</span></li>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">Lead multi-national team to manage and optimize cloud networking and traffic to, from, and between production services across multiple regions and clouds</span></li>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">Implement and maintain data streaming, governance, and repositories to manage state of cloud applications and services.</span></li>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">Work with teams and tooling to provide optimal observability for infrastructure and services to ensure services adhere to published Service-Level Agreements (SLAs) and Service-Level Objectives (SLOs) and are promptly notified if they are not.</span></li>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">Ensure comprehensive documentation of platform architecture, design decisions, and technical processes to promote a healthy team knowledge base and share with internal stakeholders.</span></li>
</ol>
<p class=" text-gray-200 text-base sm:text-lg leading-relaxed mb-3"><strong class=" font-semibold">MINIMUM SKILLS REQUIRED</strong>: (1) Work with Terraform, Kubernetes, and AWS best practices, including development of efficient infrastructure to optimize service delivery across production, QA, and development environments throughout the development lifecycle; (2) Establish and maintain Continuous Integration/Continuous Deployment (CI/CD) pipelines using tools like Jenkins, GitLab CI/CD, or CircleCI to automate software build, test, and deployment processes; (3) Design and implement microservices architecture patterns for building distributed systems, emphasizing modularity, scalability, and resilience; (4) Enforce security best practices for cloud environments, including identity and access management (IAM), network security, and data encryption.</p>
<p class=" text-gray-200 text-base sm:text-lg leading-relaxed mb-3"><strong class=" font-semibold">SUPERVISOR</strong>: Vice President of Engineering</p>
<p class=" text-gray-200 text-base sm:text-lg leading-relaxed mb-3"><strong class=" font-semibold">TRAVEL</strong>: Approximately 15% domestic travel to unanticipated client sites nationally</p>
<p class=" text-gray-200 text-base sm:text-lg leading-relaxed mb-3"><strong class=" font-semibold">SALARY RANGE</strong>: $205,000.00 – $265,000.00</p>
<p class=" text-gray-200 text-base sm:text-lg leading-relaxed mb-3"><strong class=" font-semibold">WORK LOCATION</strong>: Employer allows telecommuting/work-from-home, whereby the employee may reside anywhere within the United States.</p>
<p class=" text-gray-200 text-base sm:text-lg leading-relaxed mb-3"><em>Company headquarters is 100 California Street, 9th Floor, San Francisco, CA 94111</em></p>
<p class=" text-gray-200 text-base sm:text-lg leading-relaxed mb-3"><strong class=" font-semibold">HOW TO APPLY: All interested individuals should send their resume with code 1001 to Melissa Goodwin, Senior Director of Talent, at corpjobs@spoton.com</strong></p>
<p class=" text-gray-200 text-base sm:text-lg leading-relaxed mb-3"><strong class=" font-semibold">#LI-DNI</strong></p>
<p class=" text-gray-200 text-base sm:text-lg leading-relaxed mb-3">The base salary range listed will vary depending on location and experience.</p>
<p class=" text-gray-200 text-base sm:text-lg leading-relaxed mb-3">Base salary range</p>
<p class=" text-gray-200 text-base sm:text-lg leading-relaxed mb-3">$205,000—$265,000 USD</p>
<p class=" text-gray-200 text-base sm:text-lg leading-relaxed mb-3"><em>SpotOn is an equal employment opportunity employer. Qualified candidates are considered for employment without regard to race, religion, gender, gender identity, sexual orientation, national origin, age, military or veteran status, disability, or any other characteristic protected by applicable law.</em></p>
<p class=" text-gray-200 text-base sm:text-lg leading-relaxed mb-3">SpotOn is an e-verify company.</p>