Senior Database Engineer | Accela | Remote (Costa Rica)
Posted 2025-09-08
Remote, USA
Full Time
Immediate Start
<p class=" text-gray-200 text-base sm:text-lg leading-relaxed mb-3"><strong class=" font-semibold">ABOUT THE ROLE</strong></p>
<p class=" text-gray-200 text-base sm:text-lg leading-relaxed mb-3">The Senior Database Engineer will be an integral part of the overall Accela Database Engineering team based in Costa Rica. Accela Database Engineering consists of experienced Production DBAs with SaaS expertise—this is not your typical back-office Database Administration.</p>
<p class=" text-gray-200 text-base sm:text-lg leading-relaxed mb-3">In this role, you will collaborate with world-class application engineers and a leadership team renowned for their expertise in Architecture, Operations, and Security, actively fostering your growth. Our tight-knit, diverse team thrives on the #oneteam philosophy, embracing Agile methodologies for software development, and fostering a culture of collaboration and active communication. At Accela, your ideas matter, your contributions make an impact, and together we thrive.</p>
<p class=" text-gray-200 text-base sm:text-lg leading-relaxed mb-3"><strong class=" font-semibold">SPECIFIC RESPONSIBILITIES</strong></p>
<ul class=" text-base sm:text-lg marker:text-color list-inside list-disc text-gray-500 list-disc list-outside pl-3 mb-6">
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">Participate in on-call rotation, production support activities, maintenance, and application releases.</span></li>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">Complete customer requests within agreed-upon OLA.</span></li>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">Complete projects/Go-Lives as per the agreed-upon schedule.</span></li>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">Drive incidents to resolution and implement permanent solutions to prevent recurrence. Develop PowerShell automation to replace manual tasks; support existing PowerShell automation and contribute towards future enhancements.</span></li>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">Possess deep knowledge and experience in working with PowerShell to automate various database and application tasks.</span></li>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">Have extensive knowledge in troubleshooting PowerShell errors/failures and enhancing the existing codebase as it evolves.</span></li>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">Develop and support Terraform automation for provisioning new infrastructure in Azure and AWS Cloud.</span></li>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">Develop processes to transform legacy operations into cloud-native processes.</span></li>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">Contribute to the development of Accela’s next-generation Civic platform application.</span></li>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">Work closely with a cross-functional team of developers, architects, and QA engineers to deliver high-quality database services.</span></li>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">Collaborate with developers to perform database design reviews and database code reviews for high performance.</span></li>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">Optimize databases to maximize speed and scale.</span></li>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">Perform system-wide analysis to ensure the proposed solution is best-in-class without causing any negative impact.</span></li>
</ul>
<p class=" text-gray-200 text-base sm:text-lg leading-relaxed mb-3"><strong class=" font-semibold">REQUIRED QUALIFICATIONS</strong></p>
<ul class=" text-base sm:text-lg marker:text-color list-inside list-disc text-gray-500 list-disc list-outside pl-3 mb-6">
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">Bachelor’s degree in computer science or equivalent experience in a related field.</span></li>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">5+ years of SQL Server experience in production.</span></li>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">3+ years of PostgreSQL experience in production.</span></li>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">2+ years of Azure/Cloud experience.</span></li>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">Proficiency in Azure Cloud Native Services, including Azure SQL Database as a Service, Azure Infrastructure as a Service, and Azure Networking and DNS.</span></li>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">Comprehensive experience in Database Management, covering SQL Server Availability Groups, SQL Server Log Shipping, Replication, and Database Mirroring, SQL Server High Availability/Disaster Recovery (HA/DR), Performance Tuning and Troubleshooting, Backup and Recovery.</span></li>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">Mastery in Windows System Administration and Windows Clustering.</span></li>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">Expertise in creating, modifying, troubleshooting, and maintaining PowerShell Automation Scripts.</span></li>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">Experience managing 24×7 production database systems.</span></li>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">Capability to remediate operational performance of database processes for transactional, batch, and reporting workloads.</span></li>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">Proficiency in system health monitoring tools like DB Monitoring – Idera SQL DM and Datadog.</span></li>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">Strong experience working with Active Directory and Azure Active Directory.</span></li>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">Proficiency in Terraform for infrastructure provisioning in Azure Cloud.</span></li>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">Ability to create automated remediation procedures.</span></li>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">Independent thinker with creative, resourceful, and proactive problem-solving skills.</span></li>
</ul>
<p class=" text-gray-200 text-base sm:text-lg leading-relaxed mb-3"><strong class=" font-semibold">DESIRED QUALIFICATIONS</strong></p>
<ul class=" text-base sm:text-lg marker:text-color list-inside list-disc text-gray-500 list-disc list-outside pl-3 mb-6">
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">AWS Cloud experience.</span></li>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">Experience in data migration between database platforms like Oracle and SQL Server is a plus.</span></li>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">Proficiency in reporting tools such as SSRS, Power BI, and Crystal Reports is a plus.</span></li>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">Familiarity with Data Warehouse and ETL (Extract, Transform, Load) processing is a plus.</span></li>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">Knowledge or experience working with Oracle and PostgreSQL is a plus.</span></li>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">Proficiency or exposure to Azure tools, including Azure Data Factory, Azure Power BI, Azure Synapse, Azure Databricks, and Azure Fabric.</span></li>
</ul>
<p class=" text-gray-200 text-base sm:text-lg leading-relaxed mb-3">Accela is establishing a new entity in Costa Rica as part of our global growth strategy. Our organization specializes in advanced SaaS Software Applications covering a wide range of technologies and complex solutions such as: Hybrid Mobile Applications, Data Analytics & Reporting, Enterprise Payment Integrations, Advanced GIS mapping & routing, Responsive Angular UIs, and new AI POCs. These applications are hosted on our multi-cloud platform spanning both Azure and AWS. Being a part of the Accela team provides an opportunity to collaborate with world-class application engineers and a leadership team renowned for expertise in Agriculture, Operations, Security.</p>
<p class=" text-gray-200 text-base sm:text-lg leading-relaxed mb-3"><strong class=" font-semibold">Compensation and Benefits:</strong> Accela offers a competitive salary and benefits in line with local standards.</p>
<p class=" text-gray-200 text-base sm:text-lg leading-relaxed mb-3"><strong class=" font-semibold">Work-Life Balance:</strong> Accela is a “remote-first” organization and offers remote work options where feasible so employees can work in an environment that sparks motivation and creativity. Additionally, Accela offers generous paid time off with paid holidays, paid annual leave, paid “wellness days” offered sporadically throughout the year to focus on rest and relaxation, and a company “soft-close” during the week between Christmas Day and New Year’s Day.</p>
<p class=" text-gray-200 text-base sm:text-lg leading-relaxed mb-3"><strong class=" font-semibold">Career Growth and Development:</strong> Accela encourages and practices promoting from within to enable employees to hone or expand their skill set, contribute more value to the company, and grow. In addition, Accela offers non-promotional learning and development opportunities for skills enhancement through on-the-job training and internal and external education, including a paid LinkedIn Learning subscription to all employees. As a global company, Accela employees have the opportunity to work closely with international teams, providing a broader perspective and a chance to develop a global network.</p>
<p class=" text-gray-200 text-base sm:text-lg leading-relaxed mb-3"><strong class=" font-semibold">Impactful Contributions:</strong> As a new member of Accela’s Costa Rica team, you will make significant contributions in setting the tone and influencing the company’s success in a new location. This opportunity provides a chance to make a visible impact.</p>
<p class=" text-gray-200 text-base sm:text-lg leading-relaxed mb-3"><strong class=" font-semibold">Accela Culture:</strong> Our closely integrated, diverse team thrives on a #oneteam philosophy, embracing agile methodologies for software development, fostering a culture of collaboration, and active communication. At Accela, your ideas matter, your contribution makes an impact, and together we thrive. We think of employees as partners because we are all partners in shared success. We make sure everything we do is through the lens of humanity—from our commitment to the highest-quality SaaS solutions to the way we engage with our customers and communities to do business responsibly. We offer our employees strong values and purpose, empathetic leadership, and a place where all people feel they belong. Accela believes in building a diverse and inclusive culture where team members can make a real impact.</p>
<p class=" text-gray-200 text-base sm:text-lg leading-relaxed mb-3">Your best work starts here. #Oneteam #BeWellWorkWell</p>
<p class=" text-gray-200 text-base sm:text-lg leading-relaxed mb-3"><strong class=" font-semibold">ABOUT ACCELA</strong></p>
<p class=" text-gray-200 text-base sm:text-lg leading-relaxed mb-3">For nearly 20 years, Accela has been an industry leader in designing and delivering government software to improve efficiency, increase citizen engagement and enable the development of thriving communities. Today, citizens are savvy to how services should be delivered, and expect a consistently convenient, openly transparent view into their local government. While government agencies struggle to do more with less, our mission has never been more critical. Accela provides a robust, cloud-based platform of government software solutions that accelerate growth, efficiency, and transparency in communities of all sizes. From planning, to building, to service request management and more, Accela’s SaaS offerings level the playing field for small and medium governments and enable smaller agencies to leverage larger city technologies. Our open and flexible technology helps agencies address specific needs today, while ensuring they are well prepared for the emerging challenges of the future.</p>
<p class=" text-gray-200 text-base sm:text-lg leading-relaxed mb-3"><strong class=" font-semibold">OUR COMMITMENT TO DIVERSITY, EQUITY, AND INCLUSION</strong><br />
<!-- -->Accela believes in developing and nurturing a workplace community where our differences are celebrated, and everyone feels a sense of psychological safety and belonging. Accela is committed to putting resources and attention towards evolving our practices, policies, and philosophies to enable diversity to thrive and to support equity in opportunity for everyone.</p>
<p class=" text-gray-200 text-base sm:text-lg leading-relaxed mb-3"><strong class=" font-semibold">All qualified applicants will receive consideration for employment without regard to race, sex, color, religion, national origin, protected veteran status, or based on disability, gender identity, and sexual orientation.</strong></p>
<p class=" text-gray-200 text-base sm:text-lg leading-relaxed mb-3">The Senior Database Engineer will be an integral part of the overall Accela Database Engineering team based in Costa Rica. Accela Database Engineering consists of experienced Production DBAs with SaaS expertise—this is not your typical back-office Database Administration.</p>
<p class=" text-gray-200 text-base sm:text-lg leading-relaxed mb-3">In this role, you will collaborate with world-class application engineers and a leadership team renowned for their expertise in Architecture, Operations, and Security, actively fostering your growth. Our tight-knit, diverse team thrives on the #oneteam philosophy, embracing Agile methodologies for software development, and fostering a culture of collaboration and active communication. At Accela, your ideas matter, your contributions make an impact, and together we thrive.</p>
<p class=" text-gray-200 text-base sm:text-lg leading-relaxed mb-3"><strong class=" font-semibold">SPECIFIC RESPONSIBILITIES</strong></p>
<ul class=" text-base sm:text-lg marker:text-color list-inside list-disc text-gray-500 list-disc list-outside pl-3 mb-6">
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">Participate in on-call rotation, production support activities, maintenance, and application releases.</span></li>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">Complete customer requests within agreed-upon OLA.</span></li>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">Complete projects/Go-Lives as per the agreed-upon schedule.</span></li>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">Drive incidents to resolution and implement permanent solutions to prevent recurrence. Develop PowerShell automation to replace manual tasks; support existing PowerShell automation and contribute towards future enhancements.</span></li>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">Possess deep knowledge and experience in working with PowerShell to automate various database and application tasks.</span></li>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">Have extensive knowledge in troubleshooting PowerShell errors/failures and enhancing the existing codebase as it evolves.</span></li>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">Develop and support Terraform automation for provisioning new infrastructure in Azure and AWS Cloud.</span></li>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">Develop processes to transform legacy operations into cloud-native processes.</span></li>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">Contribute to the development of Accela’s next-generation Civic platform application.</span></li>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">Work closely with a cross-functional team of developers, architects, and QA engineers to deliver high-quality database services.</span></li>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">Collaborate with developers to perform database design reviews and database code reviews for high performance.</span></li>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">Optimize databases to maximize speed and scale.</span></li>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">Perform system-wide analysis to ensure the proposed solution is best-in-class without causing any negative impact.</span></li>
</ul>
<p class=" text-gray-200 text-base sm:text-lg leading-relaxed mb-3"><strong class=" font-semibold">REQUIRED QUALIFICATIONS</strong></p>
<ul class=" text-base sm:text-lg marker:text-color list-inside list-disc text-gray-500 list-disc list-outside pl-3 mb-6">
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">Bachelor’s degree in computer science or equivalent experience in a related field.</span></li>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">5+ years of SQL Server experience in production.</span></li>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">3+ years of PostgreSQL experience in production.</span></li>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">2+ years of Azure/Cloud experience.</span></li>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">Proficiency in Azure Cloud Native Services, including Azure SQL Database as a Service, Azure Infrastructure as a Service, and Azure Networking and DNS.</span></li>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">Comprehensive experience in Database Management, covering SQL Server Availability Groups, SQL Server Log Shipping, Replication, and Database Mirroring, SQL Server High Availability/Disaster Recovery (HA/DR), Performance Tuning and Troubleshooting, Backup and Recovery.</span></li>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">Mastery in Windows System Administration and Windows Clustering.</span></li>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">Expertise in creating, modifying, troubleshooting, and maintaining PowerShell Automation Scripts.</span></li>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">Experience managing 24×7 production database systems.</span></li>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">Capability to remediate operational performance of database processes for transactional, batch, and reporting workloads.</span></li>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">Proficiency in system health monitoring tools like DB Monitoring – Idera SQL DM and Datadog.</span></li>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">Strong experience working with Active Directory and Azure Active Directory.</span></li>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">Proficiency in Terraform for infrastructure provisioning in Azure Cloud.</span></li>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">Ability to create automated remediation procedures.</span></li>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">Independent thinker with creative, resourceful, and proactive problem-solving skills.</span></li>
</ul>
<p class=" text-gray-200 text-base sm:text-lg leading-relaxed mb-3"><strong class=" font-semibold">DESIRED QUALIFICATIONS</strong></p>
<ul class=" text-base sm:text-lg marker:text-color list-inside list-disc text-gray-500 list-disc list-outside pl-3 mb-6">
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">AWS Cloud experience.</span></li>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">Experience in data migration between database platforms like Oracle and SQL Server is a plus.</span></li>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">Proficiency in reporting tools such as SSRS, Power BI, and Crystal Reports is a plus.</span></li>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">Familiarity with Data Warehouse and ETL (Extract, Transform, Load) processing is a plus.</span></li>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">Knowledge or experience working with Oracle and PostgreSQL is a plus.</span></li>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">Proficiency or exposure to Azure tools, including Azure Data Factory, Azure Power BI, Azure Synapse, Azure Databricks, and Azure Fabric.</span></li>
</ul>
<p class=" text-gray-200 text-base sm:text-lg leading-relaxed mb-3">Accela is establishing a new entity in Costa Rica as part of our global growth strategy. Our organization specializes in advanced SaaS Software Applications covering a wide range of technologies and complex solutions such as: Hybrid Mobile Applications, Data Analytics & Reporting, Enterprise Payment Integrations, Advanced GIS mapping & routing, Responsive Angular UIs, and new AI POCs. These applications are hosted on our multi-cloud platform spanning both Azure and AWS. Being a part of the Accela team provides an opportunity to collaborate with world-class application engineers and a leadership team renowned for expertise in Agriculture, Operations, Security.</p>
<p class=" text-gray-200 text-base sm:text-lg leading-relaxed mb-3"><strong class=" font-semibold">Compensation and Benefits:</strong> Accela offers a competitive salary and benefits in line with local standards.</p>
<p class=" text-gray-200 text-base sm:text-lg leading-relaxed mb-3"><strong class=" font-semibold">Work-Life Balance:</strong> Accela is a “remote-first” organization and offers remote work options where feasible so employees can work in an environment that sparks motivation and creativity. Additionally, Accela offers generous paid time off with paid holidays, paid annual leave, paid “wellness days” offered sporadically throughout the year to focus on rest and relaxation, and a company “soft-close” during the week between Christmas Day and New Year’s Day.</p>
<p class=" text-gray-200 text-base sm:text-lg leading-relaxed mb-3"><strong class=" font-semibold">Career Growth and Development:</strong> Accela encourages and practices promoting from within to enable employees to hone or expand their skill set, contribute more value to the company, and grow. In addition, Accela offers non-promotional learning and development opportunities for skills enhancement through on-the-job training and internal and external education, including a paid LinkedIn Learning subscription to all employees. As a global company, Accela employees have the opportunity to work closely with international teams, providing a broader perspective and a chance to develop a global network.</p>
<p class=" text-gray-200 text-base sm:text-lg leading-relaxed mb-3"><strong class=" font-semibold">Impactful Contributions:</strong> As a new member of Accela’s Costa Rica team, you will make significant contributions in setting the tone and influencing the company’s success in a new location. This opportunity provides a chance to make a visible impact.</p>
<p class=" text-gray-200 text-base sm:text-lg leading-relaxed mb-3"><strong class=" font-semibold">Accela Culture:</strong> Our closely integrated, diverse team thrives on a #oneteam philosophy, embracing agile methodologies for software development, fostering a culture of collaboration, and active communication. At Accela, your ideas matter, your contribution makes an impact, and together we thrive. We think of employees as partners because we are all partners in shared success. We make sure everything we do is through the lens of humanity—from our commitment to the highest-quality SaaS solutions to the way we engage with our customers and communities to do business responsibly. We offer our employees strong values and purpose, empathetic leadership, and a place where all people feel they belong. Accela believes in building a diverse and inclusive culture where team members can make a real impact.</p>
<p class=" text-gray-200 text-base sm:text-lg leading-relaxed mb-3">Your best work starts here. #Oneteam #BeWellWorkWell</p>
<p class=" text-gray-200 text-base sm:text-lg leading-relaxed mb-3"><strong class=" font-semibold">ABOUT ACCELA</strong></p>
<p class=" text-gray-200 text-base sm:text-lg leading-relaxed mb-3">For nearly 20 years, Accela has been an industry leader in designing and delivering government software to improve efficiency, increase citizen engagement and enable the development of thriving communities. Today, citizens are savvy to how services should be delivered, and expect a consistently convenient, openly transparent view into their local government. While government agencies struggle to do more with less, our mission has never been more critical. Accela provides a robust, cloud-based platform of government software solutions that accelerate growth, efficiency, and transparency in communities of all sizes. From planning, to building, to service request management and more, Accela’s SaaS offerings level the playing field for small and medium governments and enable smaller agencies to leverage larger city technologies. Our open and flexible technology helps agencies address specific needs today, while ensuring they are well prepared for the emerging challenges of the future.</p>
<p class=" text-gray-200 text-base sm:text-lg leading-relaxed mb-3"><strong class=" font-semibold">OUR COMMITMENT TO DIVERSITY, EQUITY, AND INCLUSION</strong><br />
<!-- -->Accela believes in developing and nurturing a workplace community where our differences are celebrated, and everyone feels a sense of psychological safety and belonging. Accela is committed to putting resources and attention towards evolving our practices, policies, and philosophies to enable diversity to thrive and to support equity in opportunity for everyone.</p>
<p class=" text-gray-200 text-base sm:text-lg leading-relaxed mb-3"><strong class=" font-semibold">All qualified applicants will receive consideration for employment without regard to race, sex, color, religion, national origin, protected veteran status, or based on disability, gender identity, and sexual orientation.</strong></p>