Revenue Operations Manager | RiskOptics | Remote (United States)

<p class=" text-gray-200 text-base sm:text-lg leading-relaxed mb-3"><strong class=" font-semibold">About ZenGRC!</strong></p>
<p class=" text-gray-200 text-base sm:text-lg leading-relaxed mb-3">Founded in 2009, ZenGRC is a leading governance, risk, and compliance (GRC) SaaS solution provider, offering two robust products: ZenGRC and ZenGRC Pro. Recognized for its in-house GRC expertise, ZenGRC delivers Simply Powerful GRC solutions that guide organizations through compliance with ease and efficiency.</p>
<p class=" text-gray-200 text-base sm:text-lg leading-relaxed mb-3">ZenGRC stands out by offering a single price for comprehensive access to all modules and frameworks, ensuring users benefit from a seamless and cost-effective experience. Dedicated to simplifying GRC processes, ZenGRC continues to innovate and support organizations in achieving compliance and managing risk effectively.</p>
<p class=" text-gray-200 text-base sm:text-lg leading-relaxed mb-3"><strong class=" font-semibold">Our Commitment to Pay Transparency</strong></p>
<p class=" text-gray-200 text-base sm:text-lg leading-relaxed mb-3">At ZenGRC, we are committed to transparent &amp; equitable compensation practices across our entire organization. This is a critical component of our hiring process and as such, compensation for this role will be discussed during your first interview to ensure a fair interviewing experience and effective use of your time. No questions related to compensation are off-limits as we believe complete transparency leads to an enjoyable hiring experience for all involved.</p>
<p class=" text-gray-200 text-base sm:text-lg leading-relaxed mb-3"><strong class=" font-semibold">Job Description</strong></p>
<p class=" text-gray-200 text-base sm:text-lg leading-relaxed mb-3">As a Revenue Operations (RevOps) Manager at ZenGRC, you will play a critical role in our organization&#8217;s revenue growth by overseeing and optimizing the operations of our GTM tech stack. This role involves bridging gaps between marketing, sales, customer success, and finance to ensure smooth and efficient processes.</p>
<p class=" text-gray-200 text-base sm:text-lg leading-relaxed mb-3"><strong class=" font-semibold">Key Responsibilities</strong></p>
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<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">Initiate, review, and implement process improvements to streamline revenue operational efficiencies while maintaining the integrity and accuracy of our go-to-market systems.</span></li>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">Administer tools, including user management, systems integrations, and ensuring data hygiene</span></li>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">Own training for all tools and document processes</span></li>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">Ensure data accuracy within Salesforce and Marketo and implement enhancements as required</span></li>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">Monitor and report on key performance metrics related to the GTM team</span></li>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">Generate comprehensive reports and dashboards for sales, marketing, customer success, and finance</span></li>
</ul>
<p class=" text-gray-200 text-base sm:text-lg leading-relaxed mb-3"><strong class=" font-semibold">Qualifications &amp; Skills</strong></p>
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<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">Background in revenue operations, sales operations, and/or marketing operations with 3-5+ years of experience</span></li>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">Proficiency in Salesforce is a must, Salesforce Administrator Certification preferred</span></li>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">Strong analytical skills and ability to interpret data to help drive business decisions</span></li>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">Excellent communication skills and high relationship intelligence showcasing the ability to work cross-functionally with different teams and stakeholders</span></li>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">Proactive problem-solving skills and ability to work in a fast-paced environment</span></li>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">Proficient in using automation tools to optimize processes, along with knowledge of systems integrations, including:<!-- -->
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<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">CRM: Salesforce</span></li>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">Marketing Automation: Marketo</span></li>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">Sales Enablement: Gong / Gong Engage</span></li>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">LeanData</span></li>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">Chat Bot: Qualified</span></li>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">PRM: Channeltivity</span></li>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">Intent / Data Verification: ZoomInfo</span></li>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">Excel</span></li>
</ul>
<p></span></li>
</ul>
<p class=" text-gray-200 text-base sm:text-lg leading-relaxed mb-3">#LI-REMOTE</p>
<p class=" text-gray-200 text-base sm:text-lg leading-relaxed mb-3"><strong class=" font-semibold">The job looks interesting but you don&#8217;t know if you meet all of the qualifications on paper?</strong></p>
<p class=" text-gray-200 text-base sm:text-lg leading-relaxed mb-3">Apply anyway! We&#8217;re aware that many people only apply for a job when they&#8217;ve met every requirement listed in a job description. At ZenGRC, we hire the PERSON, not the resume. We value diversity, in experiences and backgrounds, and are committed to providing equal opportunity for all applicants and employees. While there are certain requirements that exist for all open positions, we want to get to know YOU above all else when making our hiring decisions. Go for it.</p>
<p class=" text-gray-200 text-base sm:text-lg leading-relaxed mb-3"><strong class=" font-semibold">Benefits</strong> (US-Based Employees)</p>
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<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">We are committed to the health and safety of our people. Our people are mostly working remote, collaborating online and connecting over video, as they continue to deliver high-quality technology solutions</span></li>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">Competitive salary and equity (we want everyone to be a stakeholder)</span></li>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">Full benefits (medical, dental, vision, 3% 401k match, wellness offerings, etc.)</span></li>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">Unlimited PTO, paid sick days, 11 holidays</span></li>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">Collaborating with smart coworkers that put customers first</span></li>
</ul>
<p class=" text-gray-200 text-base sm:text-lg leading-relaxed mb-3"><strong class=" font-semibold">Equal Employment Opportunity Statement</strong></p>
<p class=" text-gray-200 text-base sm:text-lg leading-relaxed mb-3">We value a diverse environment. ZenGRC provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, citizenship or immigration status, disability status, genetics, protected veteran, sexual orientation, gender identity or expression, or any characteristic protected by federal, state or local laws.</p>
<p class=" text-gray-200 text-base sm:text-lg leading-relaxed mb-3">Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.</p>
<p class=" text-gray-200 text-base sm:text-lg leading-relaxed mb-3">The statements herein are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required for personnel so classified.</p>
<p class=" text-gray-200 text-base sm:text-lg leading-relaxed mb-3">ZenGRC will comply with all local data protection laws, including GDPR when it comes to the handling and processing of personal data. All resumes submitted to ZenGRC will be retained for 6 months (12 months with your consent) after submission for recruitment purposes. Should you wish for us to remove your personal data from our recruitment database, please email us directly at talent@riskoptics.com.</p>