Sales Operations Manager | Nightfall AI
Posted 2025-09-08
Remote, USA
Full Time
Immediate Start
<p class=" text-gray-200 text-base sm:text-lg leading-relaxed mb-3">Nightfall AI (<a href="http://www.nightfall.ai/" target="_blank" class="break-all font-medium underline hover:opacity-75" rel="noopener noreferrer nofollow">www.nightfall.ai</a>) is the unified platform that prevents data leaks and enables secure collaboration by protecting sensitive data and controlling how it’s shared. For decades, legacy data leak prevention (DLP) solutions have failed to adequately protect sensitive information. Traditional DLP is outdated, intrusive, and complex – it wasn’t designed for today’s modern enterprise where users continuously share data across interconnected SaaS applications, endpoints, and now generative AI. Nightfall AI is the first AI-native DLP solution. We leverage AI to achieve twice the accuracy with a fraction of the false positives that overwhelm security teams. Nightfall does this without disrupting modern work patterns. Our AI-native platform spans sensitive data protection across SaaS, email, data exfiltration prevention on SaaS, endpoints, and data encryption. Nightfall’s Developer Platform provides an open, flexible environment for developers to integrate our data classification and protection capabilities anywhere, including establishing trust boundaries for AI model building and consumption.</p>
<p class=" text-gray-200 text-base sm:text-lg leading-relaxed mb-3"><strong class=" font-semibold">What We Are Looking For In This Role:</strong></p>
<ul class=" text-base sm:text-lg marker:text-color list-inside list-disc text-gray-500 list-disc list-outside pl-3 mb-6">
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">Manage and maintain the Salesforce CRM system to ensure efficient lead management and accurate reporting<br />
<!-- -->Integrate and Manage CRM extension applications as necessary (Outreach, People.ai, Zoominfo, and more)</span></li>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">Customize Salesforce to meet the cross functional needs of Marketing, Sales, Finance, and Customer Success</span></li>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">Develop and implement Salesforce and CRM landscape best practices and training programs for team members</span></li>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">Ensure data integrity and accuracy within the Salesforce system</span></li>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">Leverage data loader and other mass cleaning tools to keep the org well maintained healthy</span></li>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">Create and manage dashboards and reports to track key performance metrics</span></li>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">Implement and maintain automation within Salesforce to streamline processes</span></li>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">Maintain direct communication with Enterprise Account Executives to effectively manage opportunities</span></li>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">Enable and Train end-users on existing and new tools as necessary.</span></li>
</ul>
<p class=" text-gray-200 text-base sm:text-lg leading-relaxed mb-3"><strong class=" font-semibold">Minimum Qualifications:</strong></p>
<ul class=" text-base sm:text-lg marker:text-color list-inside list-disc text-gray-500 list-disc list-outside pl-3 mb-6">
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">Proven experience as a Salesforce Administrator (3-6 Years)</span></li>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">Salesforce.com certified and experience with Flow and App builder</span></li>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">Experience in managing and customizing Salesforce to meet specific business needs</span></li>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">Effective time management and organizational skills</span></li>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">Exceptional problem-solving and analytical skills</span></li>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">Excellent communication and training skills</span></li>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">Proven ability to manage and maintain a Salesforce CRM system</span></li>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">Experience implementing or maintaining a CPQ system</span></li>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">Strong research and account development skills</span></li>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">Demonstrated track record of exceeding performance targets</span></li>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">Positive and energetic phone skills, excellent listening skills, strong writing skills</span></li>
</ul>
<p class=" text-gray-200 text-base sm:text-lg leading-relaxed mb-3"><strong class=" font-semibold">What We All Do</strong></p>
<ul class=" text-base sm:text-lg marker:text-color list-inside list-disc text-gray-500 list-disc list-outside pl-3 mb-6">
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">All employees share the responsibility of being aware of information security risks and adhering to information security policies and procedures.</span></li>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">All employees are required to participate in information security awareness and training programs.</span></li>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">All employees have a responsibility to handle data in accordance with data classification and handling guidelines. Employees should be aware of the sensitivity of the data they interact with and follow appropriate security measures.</span></li>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">All employees have a responsibility of reporting information security incidents in accordance with information security policies and procedures.</span></li>
</ul>
<h3 class=" text-white font-semibold text-lg mb-2"><strong class=" font-semibold">About Nightfall:</strong></h3>
<p class=" text-gray-200 text-base sm:text-lg leading-relaxed mb-3">Nightfall is a cybersecurity startup dedicated to helping organizations secure and manage their sensitive data. As a leading enterprise technology company, our product affects the personal data that people entrust businesses to store & process with care every day. Critical data in modern organizations is often sprayed across a broad set of cloud data silos, and it’s a herculean task for security & compliance teams to monitor, manage, and protect this highly sensitive data. Via machine learning, our product makes it easy for organizations to discover, classify, and protect this sensitive data across their cloud footprint – such as their corporate SaaS, data infrastructure, and even their own apps. In doing so, we prevent data leakage, provide unprecedented data visibility & protection across the cloud, and enable compliance. We’re a technology startup founded in San Francisco, well-funded by leading institutional investors like Bain and Venrock, and a cadre of security & IT leaders from Okta, Salesforce, Atlassian, Splunk, FireEye, and more. Learn more on our website www.nightfall.ai or by reaching out via email at careers@nightfall.ai.</p>
<p class=" text-gray-200 text-base sm:text-lg leading-relaxed mb-3"><strong class=" font-semibold">What We Are Looking For In This Role:</strong></p>
<ul class=" text-base sm:text-lg marker:text-color list-inside list-disc text-gray-500 list-disc list-outside pl-3 mb-6">
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">Manage and maintain the Salesforce CRM system to ensure efficient lead management and accurate reporting<br />
<!-- -->Integrate and Manage CRM extension applications as necessary (Outreach, People.ai, Zoominfo, and more)</span></li>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">Customize Salesforce to meet the cross functional needs of Marketing, Sales, Finance, and Customer Success</span></li>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">Develop and implement Salesforce and CRM landscape best practices and training programs for team members</span></li>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">Ensure data integrity and accuracy within the Salesforce system</span></li>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">Leverage data loader and other mass cleaning tools to keep the org well maintained healthy</span></li>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">Create and manage dashboards and reports to track key performance metrics</span></li>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">Implement and maintain automation within Salesforce to streamline processes</span></li>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">Maintain direct communication with Enterprise Account Executives to effectively manage opportunities</span></li>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">Enable and Train end-users on existing and new tools as necessary.</span></li>
</ul>
<p class=" text-gray-200 text-base sm:text-lg leading-relaxed mb-3"><strong class=" font-semibold">Minimum Qualifications:</strong></p>
<ul class=" text-base sm:text-lg marker:text-color list-inside list-disc text-gray-500 list-disc list-outside pl-3 mb-6">
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">Proven experience as a Salesforce Administrator (3-6 Years)</span></li>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">Salesforce.com certified and experience with Flow and App builder</span></li>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">Experience in managing and customizing Salesforce to meet specific business needs</span></li>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">Effective time management and organizational skills</span></li>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">Exceptional problem-solving and analytical skills</span></li>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">Excellent communication and training skills</span></li>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">Proven ability to manage and maintain a Salesforce CRM system</span></li>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">Experience implementing or maintaining a CPQ system</span></li>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">Strong research and account development skills</span></li>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">Demonstrated track record of exceeding performance targets</span></li>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">Positive and energetic phone skills, excellent listening skills, strong writing skills</span></li>
</ul>
<p class=" text-gray-200 text-base sm:text-lg leading-relaxed mb-3"><strong class=" font-semibold">What We All Do</strong></p>
<ul class=" text-base sm:text-lg marker:text-color list-inside list-disc text-gray-500 list-disc list-outside pl-3 mb-6">
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">All employees share the responsibility of being aware of information security risks and adhering to information security policies and procedures.</span></li>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">All employees are required to participate in information security awareness and training programs.</span></li>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">All employees have a responsibility to handle data in accordance with data classification and handling guidelines. Employees should be aware of the sensitivity of the data they interact with and follow appropriate security measures.</span></li>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">All employees have a responsibility of reporting information security incidents in accordance with information security policies and procedures.</span></li>
</ul>
<h3 class=" text-white font-semibold text-lg mb-2"><strong class=" font-semibold">About Nightfall:</strong></h3>
<p class=" text-gray-200 text-base sm:text-lg leading-relaxed mb-3">Nightfall is a cybersecurity startup dedicated to helping organizations secure and manage their sensitive data. As a leading enterprise technology company, our product affects the personal data that people entrust businesses to store & process with care every day. Critical data in modern organizations is often sprayed across a broad set of cloud data silos, and it’s a herculean task for security & compliance teams to monitor, manage, and protect this highly sensitive data. Via machine learning, our product makes it easy for organizations to discover, classify, and protect this sensitive data across their cloud footprint – such as their corporate SaaS, data infrastructure, and even their own apps. In doing so, we prevent data leakage, provide unprecedented data visibility & protection across the cloud, and enable compliance. We’re a technology startup founded in San Francisco, well-funded by leading institutional investors like Bain and Venrock, and a cadre of security & IT leaders from Okta, Salesforce, Atlassian, Splunk, FireEye, and more. Learn more on our website www.nightfall.ai or by reaching out via email at careers@nightfall.ai.</p>