Director, Product Design | Smartsheet | Remote (United States)
Posted 2025-09-08
Remote, USA
Full Time
Immediate Start
<p class=" text-gray-200 text-base sm:text-lg leading-relaxed mb-3">Smartsheet is a tech company with a human story to tell. We’re here to empower teams to manage projects, automate workflows, and rapidly build new secure solutions, using simple no-code tools. We’re revolutionaries – so for us changing the way the world works is all in a day’s work.</p>
<p class=" text-gray-200 text-base sm:text-lg leading-relaxed mb-3">At Smartsheet, our purpose is to empower everyone to achieve more. As a member of the Experience Design team, you’ll have the opportunity to shape the future of work, making our category-leading work execution platform valuable, intuitive, elegant, and engaging.</p>
<p class=" text-gray-200 text-base sm:text-lg leading-relaxed mb-3">As the Director of Product Design, you will lead and grow a diverse and talented team of Product Designers in applying principles of design thinking to conceptualize engaging and personalized user experiences for our web and mobile apps. You have a solid history of making the people around you better. You drive quality and efficiency by establishing processes, developing talent, and leveraging your own expertise and experience to help coach your team to accomplish more than they might have without you. You see yourself as a team captain more than a coach.</p>
<p class=" text-gray-200 text-base sm:text-lg leading-relaxed mb-3">You are skilled at scaling your influence and abilities. You love to collaborate with designers, user researchers, engineers, product managers, executives, and inspire them to do their best. You thrive on working well with others… and getting things done. You will represent the end user and evangelize human-centered methodologies across the product team to ensure innovative designs that truly meet people’s needs from first-time users to seasoned experts.</p>
<p class=" text-gray-200 text-base sm:text-lg leading-relaxed mb-3">You will report to our VP of Product Design located in our Bellevue, WA office, or you may work remotely from anywhere in the US where Smartsheet is a registered employer.</p>
<p class=" text-gray-200 text-base sm:text-lg leading-relaxed mb-3"><strong class=" font-semibold">You Will:</strong></p>
<ul class=" text-base sm:text-lg marker:text-color list-inside list-disc text-gray-500 list-disc list-outside pl-3 mb-6">
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">Help establish, drive and articulate a vision for the future of design at Smartsheet.</span></li>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">Define the user experience strategy and vision for your areas of oversight.</span></li>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">Establish goals and target metrics that design decisions can be mapped to.</span></li>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">Manage the day-to-day and strategic activities of UX designers, making sure that the human-centered process is properly planned and followed.</span></li>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">Build, evolve and scale UX processes, standards, and tools.</span></li>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">Mentor and coach UX designers in a motivating and supportive manner and keep the team on top of emerging UX techniques and tools.</span></li>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">Develop career paths and programs tailored to individual team member professional development.</span></li>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">Gain a deep understanding of user needs and goals and communicate them to cross functional product teams.</span></li>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">Create alignment with other groups within the company by working collaboratively with product teams to launch new features and evolve existing ones based on an understanding of user needs, business objectives and technical constraints.</span></li>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">Translate business goals into innovative, creative and engaging product experiences.</span></li>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">Support other duties.</span></li>
</ul>
<p class=" text-gray-200 text-base sm:text-lg leading-relaxed mb-3"><strong class=" font-semibold">You Have:</strong></p>
<ul class=" text-base sm:text-lg marker:text-color list-inside list-disc text-gray-500 list-disc list-outside pl-3 mb-6">
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">12+ years of experience in a highly cross-functional role running strategic projects from idea through implementation.</span></li>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">6+ years leading & mentoring UX teams, manager of managers a plus.</span></li>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">Successful experience leading a large team of designers (10+).</span></li>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">Examples of broadly influential UX work that contributed directly to the achievement of business goals.</span></li>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">Experience designing for enterprise SaaS platforms.</span></li>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">Passion for the field of User Experience. Self motivated and enthusiastic; knows when it’s necessary to seek out guidance.</span></li>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">Experience facilitating activities to gather insights on user needs and goals and conducting usability testing.</span></li>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">Experience finding simple, innovative solutions for complex problems.</span></li>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">Experience with Agile methodologies.</span></li>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">Strong visual design skills and sensibilities.</span></li>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">Expert in Figma, Creative Cloud or other visual design, wireframing, and prototyping tools. Proficiency in rapid prototyping.</span></li>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">Highly organized with planning, conducting, and tracking work.</span></li>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">Excellent communication skills and interpersonal skills; ability to work successfully with teams across the organization, including Product Management and Engineering.</span></li>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">Ability to articulate design decisions and advocate for the user.</span></li>
</ul>
<p class=" text-gray-200 text-base sm:text-lg leading-relaxed mb-3"><strong class=" font-semibold">Perks & Benefits:</strong></p>
<ul class=" text-base sm:text-lg marker:text-color list-inside list-disc text-gray-500 list-disc list-outside pl-3 mb-6">
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">HSA, 100% employer-paid premiums, or buy-up medical/vision and dental coverage options for full-time employees</span></li>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">Equity – Restricted Stock Units (RSUs) for eligible roles</span></li>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">Lucrative Employee Stock Purchase Program (15% discount)</span></li>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">401k Match to help you save for your future (50% of your contribution up to the first 6% of your eligible pay)</span></li>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">Monthly stipend to support your work and productivity</span></li>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">Flexible Time Away Program, plus Incidental Sick Leave</span></li>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">US employees are automatically covered under Smartsheet-sponsored life insurance, short-term, and long-term disability plans</span></li>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">US employees receive 12 paid holidays per year</span></li>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">Up to 24 weeks of Parental Leave</span></li>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">Personal paid Volunteer Day to support our community</span></li>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">Opportunities for professional growth and development including access to Udemy online courses</span></li>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">Company Funded Perks, including a counseling membership, local retail discounts, and your own personal Smartsheet account</span></li>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">Teleworking options from any registered location in the U.S. (role specific)</span></li>
</ul>
<p class=" text-gray-200 text-base sm:text-lg leading-relaxed mb-3">Smartsheet provides a competitive base salary range for roles that may be hired in different geographic areas we are licensed to operate our business from. Actual compensation is determined by several factors including, but not limited to, level of professional, educational experience, skills, and specific candidate location. In addition, this role will be eligible for a market competitive incentive opportunity and some roles may be eligible for a RSU stock grant upon accepted offer. California & New York: $221,400 to $297,000 | All other US States: $205,000 to $275,000.</p>
<p class=" text-gray-200 text-base sm:text-lg leading-relaxed mb-3"><strong class=" font-semibold">Get to Know Us:</strong></p>
<p class=" text-gray-200 text-base sm:text-lg leading-relaxed mb-3">At Smartsheet, we’ve created a place where everyone is welcome — people from all over the world, all backgrounds, all ages, all colors, and all beliefs working side by side. Here, everyone can make a difference and empower others to do the same. You’re encouraged to apply even if your experience doesn’t precisely match our job description—if your career path has been nontraditional, that will set you apart. At Smartsheet, we empower everyone, everywhere to change the way the world works—join us!</p>
<p class=" text-gray-200 text-base sm:text-lg leading-relaxed mb-3"><strong class=" font-semibold">Equal Opportunity Employer:</strong></p>
<p class=" text-gray-200 text-base sm:text-lg leading-relaxed mb-3">Smartsheet is an Equal Opportunity (EEO) employer committed to fostering an inclusive environment with the best employees. It is our policy to provide equal employment opportunities to all qualified applicants in accordance with applicable laws in the US, UK, Australia, Germany, Costa Rica, and Japan. All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.</p>
<p class=" text-gray-200 text-base sm:text-lg leading-relaxed mb-3">If there are preparations we can make to help ensure you have a comfortable and positive interview experience, please let us know.</p>
<p class=" text-gray-200 text-base sm:text-lg leading-relaxed mb-3">#LI-Remote</p>
<p class=" text-gray-200 text-base sm:text-lg leading-relaxed mb-3">At Smartsheet, our purpose is to empower everyone to achieve more. As a member of the Experience Design team, you’ll have the opportunity to shape the future of work, making our category-leading work execution platform valuable, intuitive, elegant, and engaging.</p>
<p class=" text-gray-200 text-base sm:text-lg leading-relaxed mb-3">As the Director of Product Design, you will lead and grow a diverse and talented team of Product Designers in applying principles of design thinking to conceptualize engaging and personalized user experiences for our web and mobile apps. You have a solid history of making the people around you better. You drive quality and efficiency by establishing processes, developing talent, and leveraging your own expertise and experience to help coach your team to accomplish more than they might have without you. You see yourself as a team captain more than a coach.</p>
<p class=" text-gray-200 text-base sm:text-lg leading-relaxed mb-3">You are skilled at scaling your influence and abilities. You love to collaborate with designers, user researchers, engineers, product managers, executives, and inspire them to do their best. You thrive on working well with others… and getting things done. You will represent the end user and evangelize human-centered methodologies across the product team to ensure innovative designs that truly meet people’s needs from first-time users to seasoned experts.</p>
<p class=" text-gray-200 text-base sm:text-lg leading-relaxed mb-3">You will report to our VP of Product Design located in our Bellevue, WA office, or you may work remotely from anywhere in the US where Smartsheet is a registered employer.</p>
<p class=" text-gray-200 text-base sm:text-lg leading-relaxed mb-3"><strong class=" font-semibold">You Will:</strong></p>
<ul class=" text-base sm:text-lg marker:text-color list-inside list-disc text-gray-500 list-disc list-outside pl-3 mb-6">
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">Help establish, drive and articulate a vision for the future of design at Smartsheet.</span></li>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">Define the user experience strategy and vision for your areas of oversight.</span></li>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">Establish goals and target metrics that design decisions can be mapped to.</span></li>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">Manage the day-to-day and strategic activities of UX designers, making sure that the human-centered process is properly planned and followed.</span></li>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">Build, evolve and scale UX processes, standards, and tools.</span></li>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">Mentor and coach UX designers in a motivating and supportive manner and keep the team on top of emerging UX techniques and tools.</span></li>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">Develop career paths and programs tailored to individual team member professional development.</span></li>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">Gain a deep understanding of user needs and goals and communicate them to cross functional product teams.</span></li>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">Create alignment with other groups within the company by working collaboratively with product teams to launch new features and evolve existing ones based on an understanding of user needs, business objectives and technical constraints.</span></li>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">Translate business goals into innovative, creative and engaging product experiences.</span></li>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">Support other duties.</span></li>
</ul>
<p class=" text-gray-200 text-base sm:text-lg leading-relaxed mb-3"><strong class=" font-semibold">You Have:</strong></p>
<ul class=" text-base sm:text-lg marker:text-color list-inside list-disc text-gray-500 list-disc list-outside pl-3 mb-6">
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">12+ years of experience in a highly cross-functional role running strategic projects from idea through implementation.</span></li>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">6+ years leading & mentoring UX teams, manager of managers a plus.</span></li>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">Successful experience leading a large team of designers (10+).</span></li>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">Examples of broadly influential UX work that contributed directly to the achievement of business goals.</span></li>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">Experience designing for enterprise SaaS platforms.</span></li>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">Passion for the field of User Experience. Self motivated and enthusiastic; knows when it’s necessary to seek out guidance.</span></li>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">Experience facilitating activities to gather insights on user needs and goals and conducting usability testing.</span></li>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">Experience finding simple, innovative solutions for complex problems.</span></li>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">Experience with Agile methodologies.</span></li>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">Strong visual design skills and sensibilities.</span></li>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">Expert in Figma, Creative Cloud or other visual design, wireframing, and prototyping tools. Proficiency in rapid prototyping.</span></li>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">Highly organized with planning, conducting, and tracking work.</span></li>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">Excellent communication skills and interpersonal skills; ability to work successfully with teams across the organization, including Product Management and Engineering.</span></li>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">Ability to articulate design decisions and advocate for the user.</span></li>
</ul>
<p class=" text-gray-200 text-base sm:text-lg leading-relaxed mb-3"><strong class=" font-semibold">Perks & Benefits:</strong></p>
<ul class=" text-base sm:text-lg marker:text-color list-inside list-disc text-gray-500 list-disc list-outside pl-3 mb-6">
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">HSA, 100% employer-paid premiums, or buy-up medical/vision and dental coverage options for full-time employees</span></li>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">Equity – Restricted Stock Units (RSUs) for eligible roles</span></li>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">Lucrative Employee Stock Purchase Program (15% discount)</span></li>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">401k Match to help you save for your future (50% of your contribution up to the first 6% of your eligible pay)</span></li>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">Monthly stipend to support your work and productivity</span></li>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">Flexible Time Away Program, plus Incidental Sick Leave</span></li>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">US employees are automatically covered under Smartsheet-sponsored life insurance, short-term, and long-term disability plans</span></li>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">US employees receive 12 paid holidays per year</span></li>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">Up to 24 weeks of Parental Leave</span></li>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">Personal paid Volunteer Day to support our community</span></li>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">Opportunities for professional growth and development including access to Udemy online courses</span></li>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">Company Funded Perks, including a counseling membership, local retail discounts, and your own personal Smartsheet account</span></li>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">Teleworking options from any registered location in the U.S. (role specific)</span></li>
</ul>
<p class=" text-gray-200 text-base sm:text-lg leading-relaxed mb-3">Smartsheet provides a competitive base salary range for roles that may be hired in different geographic areas we are licensed to operate our business from. Actual compensation is determined by several factors including, but not limited to, level of professional, educational experience, skills, and specific candidate location. In addition, this role will be eligible for a market competitive incentive opportunity and some roles may be eligible for a RSU stock grant upon accepted offer. California & New York: $221,400 to $297,000 | All other US States: $205,000 to $275,000.</p>
<p class=" text-gray-200 text-base sm:text-lg leading-relaxed mb-3"><strong class=" font-semibold">Get to Know Us:</strong></p>
<p class=" text-gray-200 text-base sm:text-lg leading-relaxed mb-3">At Smartsheet, we’ve created a place where everyone is welcome — people from all over the world, all backgrounds, all ages, all colors, and all beliefs working side by side. Here, everyone can make a difference and empower others to do the same. You’re encouraged to apply even if your experience doesn’t precisely match our job description—if your career path has been nontraditional, that will set you apart. At Smartsheet, we empower everyone, everywhere to change the way the world works—join us!</p>
<p class=" text-gray-200 text-base sm:text-lg leading-relaxed mb-3"><strong class=" font-semibold">Equal Opportunity Employer:</strong></p>
<p class=" text-gray-200 text-base sm:text-lg leading-relaxed mb-3">Smartsheet is an Equal Opportunity (EEO) employer committed to fostering an inclusive environment with the best employees. It is our policy to provide equal employment opportunities to all qualified applicants in accordance with applicable laws in the US, UK, Australia, Germany, Costa Rica, and Japan. All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.</p>
<p class=" text-gray-200 text-base sm:text-lg leading-relaxed mb-3">If there are preparations we can make to help ensure you have a comfortable and positive interview experience, please let us know.</p>
<p class=" text-gray-200 text-base sm:text-lg leading-relaxed mb-3">#LI-Remote</p>