Technical Operations Airtable Specialist | Airtable | Remote (United States)
Posted 2025-09-08
Remote, USA
Full Time
Immediate Start
<p class=" text-gray-200 text-base sm:text-lg leading-relaxed mb-3">Airtable is the no-code app platform that empowers people closest to the work to accelerate their most critical business processes. More than 500,000 organizations, including 80% of the Fortune 100, rely on Airtable to transform how work gets done.</p>
<p class=" text-gray-200 text-base sm:text-lg leading-relaxed mb-3">The IT department at Airtable is seeking a Technical Operations Airtable Specialist to assist us in integrating Airtable into existing systems and expanding internal enterprise use of Airtable.</p>
<p class=" text-gray-200 text-base sm:text-lg leading-relaxed mb-3">In this role, you’ll be part of Airtable’s internal deployment team. You’ll apply Airtable no-code/low-code and integration experience to increase the adoption of Airtable internally and expand existing applications to enhance functionality and security. The three main focus areas will be: improve internal applications built on Airtable to take advantage of new features and enhancements for enterprise efficiency gains, provide training and development for Airtable employees, and analyze new use cases for development on Airtable.</p>
<h1><strong class=" font-semibold">What you’ll do</strong></h1>
<ul class=" text-base sm:text-lg marker:text-color list-inside list-disc text-gray-500 list-disc list-outside pl-3 mb-6">
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">Coordinate the intake, prioritization, and execution of Airtable requests from the business.<!-- -->
<ul class=" text-base sm:text-lg marker:text-color list-inside list-disc text-gray-500 list-disc list-outside pl-3 mb-6">
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200"><em><strong class=" font-semibold">Airtable Development</strong>: Build core workflows into Airtable systems using interfaces, automations and AI to improve overall functionality and performance. This requires meeting with stakeholders, analyzing the businesses needs, developing the solution and implementing support best practices.</em></span></li>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200"><strong class=" font-semibold"><em>Service Desk</em>:</strong> Work in tandem with IT Support to maintain business critical Airtable connected apps and build a robust way to manage a growing suite of apps.</span></li>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200"><strong class=" font-semibold"><em>New Workflows</em>:</strong> Analyze new requests for support of business processes that were previously managed via spreadsheets, third-party SaaS, or locally owned bases. Deeply understand and clearly document complex workflow requirements.</span></li>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200"><strong class=" font-semibold"><em>New</em> <em>Feature Implementation</em>:</strong> Routinely expand the capabilities of existing bases by integrating new features as they are made available. Create solution design and implementation plan documents that outline project scope, timelines, deliverables, and milestones</span></li>
</ul>
<p></span></li>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">Develop artifacts and assets to support end users and business champions<!-- -->
<ul class=" text-base sm:text-lg marker:text-color list-inside list-disc text-gray-500 list-disc list-outside pl-3 mb-6">
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">Produce documentation and enablement materials for centrally governed connected apps.</span></li>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">Conduct formal training sessions to grow company-wide expertise.</span></li>
</ul>
<p></span></li>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">Capture, document, and route feedback to product development regarding product functionality and user experience<!-- -->
<ul class=" text-base sm:text-lg marker:text-color list-inside list-disc text-gray-500 list-disc list-outside pl-3 mb-6">
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">Identify critical feature gaps preventing the usage of Airtable for specific business workflows</span></li>
</ul>
<p></span></li>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">Provide contextual information concerning the scope, severity, and frequency of impact resulting from product gaps or performance limitations</span></li>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">Design & implement automation to make IT processes repeatable, scalable, and secure</span></li>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">Write standalone code to interface with webhooks, or create API integrations to optimize and connect our SaaS applications with each other and with Airtable.</span></li>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">Guide build vs. buy decisions for integrations and tooling for IT and other departments</span></li>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">Administer, develop and support Airtable’s corporate-connected applications built on Airtable. Train additional engineers to provide redundancy for support.</span></li>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">Implement Airtables best practices across supported connected applications</span></li>
</ul>
<h1><strong class=" font-semibold">Who you are</strong></h1>
<ul class=" text-base sm:text-lg marker:text-color list-inside list-disc text-gray-500 list-disc list-outside pl-3 mb-6">
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">8+ years of IT Engineering or hands-on technical operations experience</span></li>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">Solution-oriented: What you build and implement will impact all of Airtable</span></li>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">You are experienced with administering and developing in and against SaaS, and applications and services, including Google Workspace and Slack</span></li>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">You have a comfort and familiarity with modern development practices and the development lifecycle with experience using Scrum, Kanban, Lean, or other agile methodologies</span></li>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">5+ years experience gathering user requirements, developing custom business solutions, and managing distributed systems</span></li>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">5+ years experience in project management (PMP certification preferred)</span></li>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">Demonstrated success working in cross-functional teams and experience liaising between IT and business partners</span></li>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">Aptitude for thinking in systems, navigating complexity, and prioritizing jobs to be done</span></li>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">Exceptional visual, written, and verbal communication skills</span></li>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">Ability to distill complex topics and tradeoff decisions into concise and actionable summaries</span></li>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">You are well-versed in database design best practices</span></li>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">You have experience writing shell, python, or Javascript code to interface with APIs and set up automation</span></li>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">You exhibit strong project management expertise and an ability to set realistic timelines</span></li>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">You are a highly collaborative team player who adapts when working cross-functionally</span></li>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">You are able to operate in ambiguity</span></li>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">You have an expansive understanding of the full operation of a Services organization</span></li>
</ul>
<p class=" text-gray-200 text-base sm:text-lg leading-relaxed mb-3">Airtable is an equal opportunity employer. We embrace diversity and strive to create a workplace where everyone has an equal opportunity to thrive. We welcome people of different backgrounds, experiences, abilities, and perspectives. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status or any characteristic protected by applicable federal and state laws, regulations and ordinances. Learn more about your <a href="https://drive.google.com/file/d/1jAj2by1bto5g8Xqn9hWNAwPOMGNd%5FfM6/view?usp=sharing" target="_blank" class="break-all font-medium underline hover:opacity-75" rel="noopener noreferrer nofollow">EEO rights as an applicant</a><strong class=" font-semibold">.</strong></p>
<p class=" text-gray-200 text-base sm:text-lg leading-relaxed mb-3">VEVRAA-Federal Contractor</p>
<p class=" text-gray-200 text-base sm:text-lg leading-relaxed mb-3">If you have a medical condition, disability, or religious belief/practice which inhibits your ability to participate in any part of the application or interview process, please complete our <a href="https://airtable.com/shrq13fCV8h1sx2t8" target="_blank" class="break-all font-medium underline hover:opacity-75" rel="noopener noreferrer nofollow">Accommodations Request Form</a> and let us know how we may assist you. Airtable is committed to participating in the interactive process and providing reasonable accommodations to qualified applicants.</p>
<hr>
<p class=" text-gray-200 text-base sm:text-lg leading-relaxed mb-3">Compensation awarded to successful candidates will vary based on their work location, relevant skills, and experience.</p>
<p class=" text-gray-200 text-base sm:text-lg leading-relaxed mb-3">Our total compensation package also includes the opportunity to receive benefits, restricted stock units, and may include incentive compensation. To learn more about our comprehensive benefit offerings, please check out <a href="https://airtable.com/careers/life-at-airtable" target="_blank" class="break-all font-medium underline hover:opacity-75" rel="noopener noreferrer nofollow">Life at Airtable</a>.</p>
<p class=" text-gray-200 text-base sm:text-lg leading-relaxed mb-3">For work locations in the San Francisco Bay Area, New York City, and Los Angeles, the base salary range for this role is:</p>
<p class=" text-gray-200 text-base sm:text-lg leading-relaxed mb-3">$148,800—$193,800 USD</p>
<p class=" text-gray-200 text-base sm:text-lg leading-relaxed mb-3">For all other work locations (including remote), the base salary range for this role is:</p>
<p class=" text-gray-200 text-base sm:text-lg leading-relaxed mb-3">$133,900—$174,400 USD</p>
<p class=" text-gray-200 text-base sm:text-lg leading-relaxed mb-3">Please see our Privacy Notice for details regarding Airtable’s collection and use of personal information relating to the application and recruitment process by clicking <a href="https://www.airtable.com/company/personnel-privacy-notice" target="_blank" class="break-all font-medium underline hover:opacity-75" rel="noopener noreferrer nofollow">here</a>.</p>
<p class=" text-gray-200 text-base sm:text-lg leading-relaxed mb-3">The IT department at Airtable is seeking a Technical Operations Airtable Specialist to assist us in integrating Airtable into existing systems and expanding internal enterprise use of Airtable.</p>
<p class=" text-gray-200 text-base sm:text-lg leading-relaxed mb-3">In this role, you’ll be part of Airtable’s internal deployment team. You’ll apply Airtable no-code/low-code and integration experience to increase the adoption of Airtable internally and expand existing applications to enhance functionality and security. The three main focus areas will be: improve internal applications built on Airtable to take advantage of new features and enhancements for enterprise efficiency gains, provide training and development for Airtable employees, and analyze new use cases for development on Airtable.</p>
<h1><strong class=" font-semibold">What you’ll do</strong></h1>
<ul class=" text-base sm:text-lg marker:text-color list-inside list-disc text-gray-500 list-disc list-outside pl-3 mb-6">
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">Coordinate the intake, prioritization, and execution of Airtable requests from the business.<!-- -->
<ul class=" text-base sm:text-lg marker:text-color list-inside list-disc text-gray-500 list-disc list-outside pl-3 mb-6">
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200"><em><strong class=" font-semibold">Airtable Development</strong>: Build core workflows into Airtable systems using interfaces, automations and AI to improve overall functionality and performance. This requires meeting with stakeholders, analyzing the businesses needs, developing the solution and implementing support best practices.</em></span></li>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200"><strong class=" font-semibold"><em>Service Desk</em>:</strong> Work in tandem with IT Support to maintain business critical Airtable connected apps and build a robust way to manage a growing suite of apps.</span></li>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200"><strong class=" font-semibold"><em>New Workflows</em>:</strong> Analyze new requests for support of business processes that were previously managed via spreadsheets, third-party SaaS, or locally owned bases. Deeply understand and clearly document complex workflow requirements.</span></li>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200"><strong class=" font-semibold"><em>New</em> <em>Feature Implementation</em>:</strong> Routinely expand the capabilities of existing bases by integrating new features as they are made available. Create solution design and implementation plan documents that outline project scope, timelines, deliverables, and milestones</span></li>
</ul>
<p></span></li>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">Develop artifacts and assets to support end users and business champions<!-- -->
<ul class=" text-base sm:text-lg marker:text-color list-inside list-disc text-gray-500 list-disc list-outside pl-3 mb-6">
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">Produce documentation and enablement materials for centrally governed connected apps.</span></li>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">Conduct formal training sessions to grow company-wide expertise.</span></li>
</ul>
<p></span></li>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">Capture, document, and route feedback to product development regarding product functionality and user experience<!-- -->
<ul class=" text-base sm:text-lg marker:text-color list-inside list-disc text-gray-500 list-disc list-outside pl-3 mb-6">
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">Identify critical feature gaps preventing the usage of Airtable for specific business workflows</span></li>
</ul>
<p></span></li>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">Provide contextual information concerning the scope, severity, and frequency of impact resulting from product gaps or performance limitations</span></li>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">Design & implement automation to make IT processes repeatable, scalable, and secure</span></li>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">Write standalone code to interface with webhooks, or create API integrations to optimize and connect our SaaS applications with each other and with Airtable.</span></li>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">Guide build vs. buy decisions for integrations and tooling for IT and other departments</span></li>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">Administer, develop and support Airtable’s corporate-connected applications built on Airtable. Train additional engineers to provide redundancy for support.</span></li>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">Implement Airtables best practices across supported connected applications</span></li>
</ul>
<h1><strong class=" font-semibold">Who you are</strong></h1>
<ul class=" text-base sm:text-lg marker:text-color list-inside list-disc text-gray-500 list-disc list-outside pl-3 mb-6">
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">8+ years of IT Engineering or hands-on technical operations experience</span></li>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">Solution-oriented: What you build and implement will impact all of Airtable</span></li>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">You are experienced with administering and developing in and against SaaS, and applications and services, including Google Workspace and Slack</span></li>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">You have a comfort and familiarity with modern development practices and the development lifecycle with experience using Scrum, Kanban, Lean, or other agile methodologies</span></li>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">5+ years experience gathering user requirements, developing custom business solutions, and managing distributed systems</span></li>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">5+ years experience in project management (PMP certification preferred)</span></li>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">Demonstrated success working in cross-functional teams and experience liaising between IT and business partners</span></li>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">Aptitude for thinking in systems, navigating complexity, and prioritizing jobs to be done</span></li>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">Exceptional visual, written, and verbal communication skills</span></li>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">Ability to distill complex topics and tradeoff decisions into concise and actionable summaries</span></li>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">You are well-versed in database design best practices</span></li>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">You have experience writing shell, python, or Javascript code to interface with APIs and set up automation</span></li>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">You exhibit strong project management expertise and an ability to set realistic timelines</span></li>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">You are a highly collaborative team player who adapts when working cross-functionally</span></li>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">You are able to operate in ambiguity</span></li>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">You have an expansive understanding of the full operation of a Services organization</span></li>
</ul>
<p class=" text-gray-200 text-base sm:text-lg leading-relaxed mb-3">Airtable is an equal opportunity employer. We embrace diversity and strive to create a workplace where everyone has an equal opportunity to thrive. We welcome people of different backgrounds, experiences, abilities, and perspectives. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status or any characteristic protected by applicable federal and state laws, regulations and ordinances. Learn more about your <a href="https://drive.google.com/file/d/1jAj2by1bto5g8Xqn9hWNAwPOMGNd%5FfM6/view?usp=sharing" target="_blank" class="break-all font-medium underline hover:opacity-75" rel="noopener noreferrer nofollow">EEO rights as an applicant</a><strong class=" font-semibold">.</strong></p>
<p class=" text-gray-200 text-base sm:text-lg leading-relaxed mb-3">VEVRAA-Federal Contractor</p>
<p class=" text-gray-200 text-base sm:text-lg leading-relaxed mb-3">If you have a medical condition, disability, or religious belief/practice which inhibits your ability to participate in any part of the application or interview process, please complete our <a href="https://airtable.com/shrq13fCV8h1sx2t8" target="_blank" class="break-all font-medium underline hover:opacity-75" rel="noopener noreferrer nofollow">Accommodations Request Form</a> and let us know how we may assist you. Airtable is committed to participating in the interactive process and providing reasonable accommodations to qualified applicants.</p>
<hr>
<p class=" text-gray-200 text-base sm:text-lg leading-relaxed mb-3">Compensation awarded to successful candidates will vary based on their work location, relevant skills, and experience.</p>
<p class=" text-gray-200 text-base sm:text-lg leading-relaxed mb-3">Our total compensation package also includes the opportunity to receive benefits, restricted stock units, and may include incentive compensation. To learn more about our comprehensive benefit offerings, please check out <a href="https://airtable.com/careers/life-at-airtable" target="_blank" class="break-all font-medium underline hover:opacity-75" rel="noopener noreferrer nofollow">Life at Airtable</a>.</p>
<p class=" text-gray-200 text-base sm:text-lg leading-relaxed mb-3">For work locations in the San Francisco Bay Area, New York City, and Los Angeles, the base salary range for this role is:</p>
<p class=" text-gray-200 text-base sm:text-lg leading-relaxed mb-3">$148,800—$193,800 USD</p>
<p class=" text-gray-200 text-base sm:text-lg leading-relaxed mb-3">For all other work locations (including remote), the base salary range for this role is:</p>
<p class=" text-gray-200 text-base sm:text-lg leading-relaxed mb-3">$133,900—$174,400 USD</p>
<p class=" text-gray-200 text-base sm:text-lg leading-relaxed mb-3">Please see our Privacy Notice for details regarding Airtable’s collection and use of personal information relating to the application and recruitment process by clicking <a href="https://www.airtable.com/company/personnel-privacy-notice" target="_blank" class="break-all font-medium underline hover:opacity-75" rel="noopener noreferrer nofollow">here</a>.</p>