EDI Analyst | Flexe | Remote (United States)

<p class=" text-gray-200 text-base sm:text-lg leading-relaxed mb-3">Flexe solves the hardest omnichannel logistics problems for the world’s largest retailers and brands. Integrating technology, open logistics networks, and elastic economic models allows Flexe customers to move fast, at scale, and with precision. Founded in 2013 and headquartered in Seattle, Flexe brings deep logistics expertise and enterprise-grade technology to deliver innovative eCommerce fulfillment, retail distribution, same-day delivery, and network capacity programs to the Fortune 500. Flexe is transforming the <strong class=" font-semibold">$1.6T</strong> logistics industry.</p>
<p class=" text-gray-200 text-base sm:text-lg leading-relaxed mb-3">The EDI Analyst is responsible for connecting customers with Flexe&#8217;s proprietary logistic platform. This job reports to the Manager, Customer Integration. The customer implementation team will design, configure, and onboard integration solutions to meet customer needs. The EDI Analyst will partner with external customers and internal product and technology teams passionate about solving real-world problems.</p>
<h3 class=" text-white font-semibold text-lg mb-2">Job Responsibilities</h3>
<p class=" text-gray-200 text-base sm:text-lg leading-relaxed mb-3"><em>[60%] Understanding, documenting, and executing against customer integration requirements</em></p>
<ul class=" text-base sm:text-lg marker:text-color list-inside list-disc text-gray-500 list-disc list-outside pl-3 mb-6">
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">Own the integration scope for a wide range of small to medium projects, including managing the scope, deliverables, and timelines.</span></li>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">Work directly with external customers pursuing integration solutions.</span></li>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">Facilitate requirements gathering and project efforts with external customers and document the requirements for downstream teams.</span></li>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">Track changes to functional and business specifications and write user documentation.</span></li>
</ul>
<p class=" text-gray-200 text-base sm:text-lg leading-relaxed mb-3"><em>[20%] Define and execute customer integration testing scenarios</em></p>
<ul class=" text-base sm:text-lg marker:text-color list-inside list-disc text-gray-500 list-disc list-outside pl-3 mb-6">
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">Define and execute internal test scenarios by transaction type.</span></li>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">Work with the customer to define customer-specific test scenarios and execute the tests.</span></li>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">Test integrations validate that they work seamlessly in production and sandbox environments.</span></li>
</ul>
<p class=" text-gray-200 text-base sm:text-lg leading-relaxed mb-3"><em>[10%] Customer Support</em></p>
<ul class=" text-base sm:text-lg marker:text-color list-inside list-disc text-gray-500 list-disc list-outside pl-3 mb-6">
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">Troubleshoot and maintain existing integration configurations and support customers after go-live.</span></li>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">Use customer support issues to identify trends or upsell opportunities.</span></li>
</ul>
<p class=" text-gray-200 text-base sm:text-lg leading-relaxed mb-3"><em>[10%] Continuous Improvement</em></p>
<ul class=" text-base sm:text-lg marker:text-color list-inside list-disc text-gray-500 list-disc list-outside pl-3 mb-6">
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">Drive continuous improvement and look to reduce the number of integration failures our customers are experiencing.</span></li>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">Identify and implement process improvements for the customer onboarding process.</span></li>
</ul>
<h3 class=" text-white font-semibold text-lg mb-2">Qualifications</h3>
<p class=" text-gray-200 text-base sm:text-lg leading-relaxed mb-3"><em>Required Qualifications</em></p>
<ul class=" text-base sm:text-lg marker:text-color list-inside list-disc text-gray-500 list-disc list-outside pl-3 mb-6">
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">2 Years of Experience</span></li>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">A history of supporting integration efforts with external customers API, EDI</span></li>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">Experience and expertise with EDI ANSI X12, flat file, JSON, and XML file types.</span></li>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">Project management experience.</span></li>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">Ability to dive deep into semi-ambiguous scope, solving complex integration processes.</span></li>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">Familiarity with software lifecycle and agile development methodologies.</span></li>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">Effective written and verbal communication skills, both technical and non-technical in nature.</span></li>
</ul>
<p class=" text-gray-200 text-base sm:text-lg leading-relaxed mb-3"><em>Preferred Qualifications</em></p>
<ul class=" text-base sm:text-lg marker:text-color list-inside list-disc text-gray-500 list-disc list-outside pl-3 mb-6">
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">Expertise in supply chain integration implementations.</span></li>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">College degree in engineering, computer science, supply chain software, or equivalent experience.</span></li>
</ul>
<p class=" text-gray-200 text-base sm:text-lg leading-relaxed mb-3">The salary range for this role is $78,250 to $115,000 depending, in part, on candidate location. Recruiting will confirm the specific range for the candidate location in the initial phone screen. All employees receive company equity as part of their compensation package.</p>
<p class=" text-gray-200 text-base sm:text-lg leading-relaxed mb-3">#LI-AS1<br />
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<p class=" text-gray-200 text-base sm:text-lg leading-relaxed mb-3">Benefits:</p>
<p class=" text-gray-200 text-base sm:text-lg leading-relaxed mb-3">Our benefits package at Flexe is thoughtfully designed to help our employees lead healthy lives inside and outside of work.</p>
<ul class=" text-base sm:text-lg marker:text-color list-inside list-disc text-gray-500 list-disc list-outside pl-3 mb-6">
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">Medical, dental, and vision insurance</span></li>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">401k with employer match</span></li>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">Flexible Time Off Policy, with 10 company paid holidays</span></li>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">2 days of volunteer time off</span></li>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">12 weeks of company-paid parental leave</span></li>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">Fully remote, in-office, or hybrid work environment</span></li>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">Monthly home internet stipend</span></li>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">Employee support groups, social groups, and mentorship program</span></li>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">Employee-driven programs for volunteering</span></li>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">Access to free LinkedIn Learning courses</span></li>
</ul>
<p class=" text-gray-200 text-base sm:text-lg leading-relaxed mb-3"><em>Flexe participates in E-Verify, an employment authorization program through the U.S. Department of Homeland Security and the Social Security Administration.</em></p>
<p class=" text-gray-200 text-base sm:text-lg leading-relaxed mb-3"><em>Flexe is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.</em></p>
<p class=" text-gray-200 text-base sm:text-lg leading-relaxed mb-3">Founded in 2013 and headquartered in Seattle, Flexe solves the hardest omnichannel logistics problems for the world’s largest retailers and brands. Integrating technology, open logistics networks, and elastic economic models allow Flexe customers to move fast, at scale, and with precision.</p>