Lead Sales Engineer | Gong | Remote (United States)
Posted 2025-09-08
Remote, USA
Full Time
Immediate Start
<p class=" text-gray-200 text-base sm:text-lg leading-relaxed mb-3">Gong transforms revenue organizations by harnessing customer interactions to increase business efficiency, improve decision-making and accelerate revenue growth. The Revenue Intelligence Platform uses proprietary artificial intelligence technology to enable teams to capture, understand and act on all customer interactions in a single, integrated platform. More than 4,000 companies around the world rely on Gong to support their go-to-market strategies and grow revenue efficiently. For more information, visit <a href="https://www.gong.io" target="_blank" class="break-all font-medium underline hover:opacity-75" rel="noopener noreferrer nofollow">www.gong.io</a>.</p>
<p class=" text-gray-200 text-base sm:text-lg leading-relaxed mb-3">As a Lead Sales Engineer on the Enterprise team, you will fill a key role in ensuring our prospects and customers have a high quality experience when evaluating and purchasing Gong products. Sales Engineers at Gong are not your typical SEs who give demos day in and day out. We are strategic resources deployed to solve complex use cases when no one else can.</p>
<h5>RESPONSIBILITIES</h5>
<ul class=" text-base sm:text-lg marker:text-color list-inside list-disc text-gray-500 list-disc list-outside pl-3 mb-6">
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">Aligned to our enterprise business unit, you will work alongside Sales and Customer Success as the ultimate product expert and account team technical advisor.</span></li>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">Thoroughly understand all aspects of the Gong platform in order to explain and demo the technology to all types of users.</span></li>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">Be the trusted advisor to both prospects and customers to ensure they get the correct business outcome and value from our Gong technology.</span></li>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">Expertly demonstrate how Gong’s platform can solve prospect / customer needs and help them achieve their desired business outcomes</span></li>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">Partner with Sales to perform use case discovery sessions to uncover company’s desired business outcomes and pain points</span></li>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">Assist prospects and customers with POCs and Pilots.</span></li>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">Execute the build and delivery of solution based demos/solution architecture diagrams for customers that have highly complex use cases.</span></li>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">Craft content to show customers how to leverage Gong for specific use cases.</span></li>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">Solution complex business and technical requirements and explain them in simple terms.</span></li>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">Assist with RFPs and questionnaires in the context of sales cycles.</span></li>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">Help eliminate bottlenecks by working cross functionally (Sales, Customer Success, Support, Product Management, Engineering) in order to get deals across the line.</span></li>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">Partner with and support Marketing on demand gen activities (webinars, conferences, events).</span></li>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">Contribute reusable assets to the Sales Engineering team and the company at-large.</span></li>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">Collaborate closely with Product Marketing, Product Management and Engineering to share voice of the customer feedback in order to influence our product roadmap and GTM strategies.</span></li>
</ul>
<h5>QUALIFICATIONS</h5>
<ul class=" text-base sm:text-lg marker:text-color list-inside list-disc text-gray-500 list-disc list-outside pl-3 mb-6">
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">7-10 years of customer facing experience in a sales engineering (pre-sales) role or combination of sales engineering and other relevant work experience.</span></li>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">Ability to expertly demonstrate to a business-level audience how a company can achieve its desired business outcomes</span></li>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">A passion to serve the customer, which has played out in customer-facing pre-sales/sales roles; ideally sales engineering</span></li>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">Experience with sales technology (CRMs), cloud architecture, or telephony/web conferencing systems.</span></li>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">Experience with data flows, AI/ML concepts, analytics, APIs/webhooks, or JSON</span></li>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">Understanding of security and privacy pertaining to SaaS systems.</span></li>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">Industry knowledge of our key markets and personas (technology, business services and financing, staffing & recruiting | Sales, Sales Ops, Customer Success and other GTM functions).</span></li>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">Business understanding of GTM sales teams and processes.</span></li>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">Excellent verbal and written communication skills.</span></li>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">Strong interpersonal and teamwork skills.</span></li>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">Passion for technology and problem solving.</span></li>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">Able to make the complex sound simple!</span></li>
</ul>
<h5>PERKS & BENEFITS</h5>
<ul class=" text-base sm:text-lg marker:text-color list-inside list-disc text-gray-500 list-disc list-outside pl-3 mb-6">
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">We offer Gongsters a variety of medical, dental, and vision plans, designed to fit you and your family’s needs.</span></li>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">Wellbeing Fund – flexible wellness stipend to support a healthy lifestyle.</span></li>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">Mental Health benefits with covered therapy and coaching.</span></li>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">401(k) program to help you invest in your future.</span></li>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">Education & learning stipend for personal growth and development.</span></li>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">Flexible vacation time to promote a healthy work-life blend.</span></li>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">Paid parental leave to support you and your family.</span></li>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">Company-wide recharge days each quarter.</span></li>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">Work from home stipend to help you succeed in a remote environment.</span></li>
</ul>
<p class=" text-gray-200 text-base sm:text-lg leading-relaxed mb-3"><strong class=" font-semibold">The annual OTE for this position is $200,000-220,000 USD.</strong></p>
<p class=" text-gray-200 text-base sm:text-lg leading-relaxed mb-3">Compensation is based on factors unique to each candidate, including, but not limited to, job-related skills, qualification, education, experience, and location. At Gong, we have a location-based compensation structure, which means there may be a different range for candidates in other locations. The total compensation package for this position, in addition to base compensation, may include incentive compensation, bonus, equity, and benefits. Some of our sales compensation programs also offer the potential to achieve above targeted earnings for those who exceed their sales targets.</p>
<p class=" text-gray-200 text-base sm:text-lg leading-relaxed mb-3">We are always looking for outstanding Gongsters! So if this sounds like something that interests you regardless of compensation, please reach out. We may have more roles for you to consider and would love to connect.</p>
<p class=" text-gray-200 text-base sm:text-lg leading-relaxed mb-3"><strong class=" font-semibold">We have noticed a rise in recruiting impersonations across the industry, where scammers attempt to access candidates’ personal and financial information through fake interviews and offers. All Gong recruiting email communications will always come from the @gong.io domain. Any outreach claiming to be from Gong via other sources should be ignored.</strong></p>
<hr>
<p class=" text-gray-200 text-base sm:text-lg leading-relaxed mb-3"><em>Gong is an equal-opportunity employer. We believe that diversity is integral to our success, and do not discriminate based on race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, military status, genetic information, or any other basis protected by applicable law.</em></p>
<p class=" text-gray-200 text-base sm:text-lg leading-relaxed mb-3"><em>To review Gong’s privacy policy, visit [https://www.gong.io/gong-io-job-candidates-privacy-notice/> for more details.</em></p>
<p class=" text-gray-200 text-base sm:text-lg leading-relaxed mb-3"><em>#LI-AM1</em></p>
<p class=" text-gray-200 text-base sm:text-lg leading-relaxed mb-3">As a Lead Sales Engineer on the Enterprise team, you will fill a key role in ensuring our prospects and customers have a high quality experience when evaluating and purchasing Gong products. Sales Engineers at Gong are not your typical SEs who give demos day in and day out. We are strategic resources deployed to solve complex use cases when no one else can.</p>
<h5>RESPONSIBILITIES</h5>
<ul class=" text-base sm:text-lg marker:text-color list-inside list-disc text-gray-500 list-disc list-outside pl-3 mb-6">
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">Aligned to our enterprise business unit, you will work alongside Sales and Customer Success as the ultimate product expert and account team technical advisor.</span></li>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">Thoroughly understand all aspects of the Gong platform in order to explain and demo the technology to all types of users.</span></li>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">Be the trusted advisor to both prospects and customers to ensure they get the correct business outcome and value from our Gong technology.</span></li>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">Expertly demonstrate how Gong’s platform can solve prospect / customer needs and help them achieve their desired business outcomes</span></li>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">Partner with Sales to perform use case discovery sessions to uncover company’s desired business outcomes and pain points</span></li>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">Assist prospects and customers with POCs and Pilots.</span></li>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">Execute the build and delivery of solution based demos/solution architecture diagrams for customers that have highly complex use cases.</span></li>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">Craft content to show customers how to leverage Gong for specific use cases.</span></li>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">Solution complex business and technical requirements and explain them in simple terms.</span></li>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">Assist with RFPs and questionnaires in the context of sales cycles.</span></li>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">Help eliminate bottlenecks by working cross functionally (Sales, Customer Success, Support, Product Management, Engineering) in order to get deals across the line.</span></li>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">Partner with and support Marketing on demand gen activities (webinars, conferences, events).</span></li>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">Contribute reusable assets to the Sales Engineering team and the company at-large.</span></li>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">Collaborate closely with Product Marketing, Product Management and Engineering to share voice of the customer feedback in order to influence our product roadmap and GTM strategies.</span></li>
</ul>
<h5>QUALIFICATIONS</h5>
<ul class=" text-base sm:text-lg marker:text-color list-inside list-disc text-gray-500 list-disc list-outside pl-3 mb-6">
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">7-10 years of customer facing experience in a sales engineering (pre-sales) role or combination of sales engineering and other relevant work experience.</span></li>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">Ability to expertly demonstrate to a business-level audience how a company can achieve its desired business outcomes</span></li>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">A passion to serve the customer, which has played out in customer-facing pre-sales/sales roles; ideally sales engineering</span></li>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">Experience with sales technology (CRMs), cloud architecture, or telephony/web conferencing systems.</span></li>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">Experience with data flows, AI/ML concepts, analytics, APIs/webhooks, or JSON</span></li>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">Understanding of security and privacy pertaining to SaaS systems.</span></li>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">Industry knowledge of our key markets and personas (technology, business services and financing, staffing & recruiting | Sales, Sales Ops, Customer Success and other GTM functions).</span></li>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">Business understanding of GTM sales teams and processes.</span></li>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">Excellent verbal and written communication skills.</span></li>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">Strong interpersonal and teamwork skills.</span></li>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">Passion for technology and problem solving.</span></li>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">Able to make the complex sound simple!</span></li>
</ul>
<h5>PERKS & BENEFITS</h5>
<ul class=" text-base sm:text-lg marker:text-color list-inside list-disc text-gray-500 list-disc list-outside pl-3 mb-6">
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">We offer Gongsters a variety of medical, dental, and vision plans, designed to fit you and your family’s needs.</span></li>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">Wellbeing Fund – flexible wellness stipend to support a healthy lifestyle.</span></li>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">Mental Health benefits with covered therapy and coaching.</span></li>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">401(k) program to help you invest in your future.</span></li>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">Education & learning stipend for personal growth and development.</span></li>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">Flexible vacation time to promote a healthy work-life blend.</span></li>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">Paid parental leave to support you and your family.</span></li>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">Company-wide recharge days each quarter.</span></li>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">Work from home stipend to help you succeed in a remote environment.</span></li>
</ul>
<p class=" text-gray-200 text-base sm:text-lg leading-relaxed mb-3"><strong class=" font-semibold">The annual OTE for this position is $200,000-220,000 USD.</strong></p>
<p class=" text-gray-200 text-base sm:text-lg leading-relaxed mb-3">Compensation is based on factors unique to each candidate, including, but not limited to, job-related skills, qualification, education, experience, and location. At Gong, we have a location-based compensation structure, which means there may be a different range for candidates in other locations. The total compensation package for this position, in addition to base compensation, may include incentive compensation, bonus, equity, and benefits. Some of our sales compensation programs also offer the potential to achieve above targeted earnings for those who exceed their sales targets.</p>
<p class=" text-gray-200 text-base sm:text-lg leading-relaxed mb-3">We are always looking for outstanding Gongsters! So if this sounds like something that interests you regardless of compensation, please reach out. We may have more roles for you to consider and would love to connect.</p>
<p class=" text-gray-200 text-base sm:text-lg leading-relaxed mb-3"><strong class=" font-semibold">We have noticed a rise in recruiting impersonations across the industry, where scammers attempt to access candidates’ personal and financial information through fake interviews and offers. All Gong recruiting email communications will always come from the @gong.io domain. Any outreach claiming to be from Gong via other sources should be ignored.</strong></p>
<hr>
<p class=" text-gray-200 text-base sm:text-lg leading-relaxed mb-3"><em>Gong is an equal-opportunity employer. We believe that diversity is integral to our success, and do not discriminate based on race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, military status, genetic information, or any other basis protected by applicable law.</em></p>
<p class=" text-gray-200 text-base sm:text-lg leading-relaxed mb-3"><em>To review Gong’s privacy policy, visit [https://www.gong.io/gong-io-job-candidates-privacy-notice/> for more details.</em></p>
<p class=" text-gray-200 text-base sm:text-lg leading-relaxed mb-3"><em>#LI-AM1</em></p>