Senior Machine Learning Manager | Monzo | Remote (United Kingdom)
Posted 2025-09-08
Remote, USA
Full Time
Immediate Start
<p class=" text-gray-200 text-base sm:text-lg leading-relaxed mb-3"><strong class=" font-semibold">🚀 We’re on a mission to make money work for everyone.</strong></p>
<p class=" text-gray-200 text-base sm:text-lg leading-relaxed mb-3">We’re waving goodbye to the complicated and confusing ways of traditional banking.</p>
<p class=" text-gray-200 text-base sm:text-lg leading-relaxed mb-3">With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers!</p>
<p class=" text-gray-200 text-base sm:text-lg leading-relaxed mb-3">We’re not about selling products – we want to solve problems and change lives through Monzo ❤️</p>
<p class=" text-gray-200 text-base sm:text-lg leading-relaxed mb-3"><a href="https://www.youtube.com/watch?v=U62l09nB0M4" target="_blank" class="break-all font-medium underline hover:opacity-75" rel="noopener noreferrer nofollow">Hear from our team about what it’s like working at Monzo</a> ✨</p>
<hr>
<p class=" text-gray-200 text-base sm:text-lg leading-relaxed mb-3">📍London or Remote UK | 💰 £ 130-155,000 + <a href="https://monzo.com/careers/" target="_blank" class="break-all font-medium underline hover:opacity-75" rel="noopener noreferrer nofollow">Benefits</a> | <a href="https://www.youtube.com/watch?v=U62l09nB0M4" target="_blank" class="break-all font-medium underline hover:opacity-75" rel="noopener noreferrer nofollow">Hear from the team</a> ✨</p>
<p class=" text-gray-200 text-base sm:text-lg leading-relaxed mb-3"><strong class=" font-semibold">⭐ Our Fincrime Machine Learning Team</strong></p>
<p class=" text-gray-200 text-base sm:text-lg leading-relaxed mb-3">Fincrime Machine Learning is the largest ML team within Monzo: our mission is to build financial crime defensive capabilities to keep Monzo and our customers safe.</p>
<p class=" text-gray-200 text-base sm:text-lg leading-relaxed mb-3">At Monzo, Machine Learning Scientists have ownership across the entire ML lifecycle, from from formulating ML problems to deploying models and monitoring their impact on key product and business metrics.</p>
<p class=" text-gray-200 text-base sm:text-lg leading-relaxed mb-3">Our work in Fincrime has a directly measurable impact on both customers and the company. We have a duty to keep customers safe and financial crime prevention has a strong impact on the customer experience. Additionally, preventing financial crime is crucial to Monzo’s bottom line as fraud and scams are usually some of the largest cost line items in a bank’s Profit and Loss.</p>
<p class=" text-gray-200 text-base sm:text-lg leading-relaxed mb-3">Our Machine Learning Scientists collaborate in cross-functional squads across Data, Engineering, Product, and Risk, tackling a broad range of issues including fraud detection and prevention, transaction monitoring for various suspicious activities, customer risk assessment, and operational tooling.</p>
<p class=" text-gray-200 text-base sm:text-lg leading-relaxed mb-3"><strong class=" font-semibold">🔑You’ll play a key role by…</strong></p>
<ul class=" text-base sm:text-lg marker:text-color list-inside list-disc text-gray-500 list-disc list-outside pl-3 mb-6">
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">You will head up machine learning for the whole Financial Crime domain at Monzo, helping us to build up the vision, strategy, and team of machine learning experts for this area.</span></li>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">You’ll work across interdisciplinary squads, with Product Managers, Engineers and other Data colleagues (Data Analysts, Data Scientists, Analytics Engineers) to ensure we’re pursuing the most impactful machine learning opportunities, and tackling them with pragmatic, iterative, and high-quality systems.</span></li>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">You will lead the design, build and delivery of machine learning systems, working at the intersection of Data, Product, and Engineering, and ensuring that all systems we build are safe and appropriately validated.</span></li>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">You will support, coach, and develop high performing Machine Learning Scientists through regular 1:1s, continuous feedback and fostering relationships with other leaders at Monzo.</span></li>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">As the manager of the largest ML team in Monzo, you will coordinate with other Machine Learning and Platform teams to ensure Machine Learning at Monzo follows industry best practices and adopts the best tools to achieve good performance and maintain high productivity.</span></li>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">You will contribute to best practices: helping us become an exceptional place to work for ambitious, highly motivated people.</span></li>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">You’ll play a key role in scaling the impact of machine learning across Monzo: empowering Machine Learning Scientists to work across the end-to-end lifecycle of their models, including shipping the models they train into production, and contributing to how we define and build our workflows and tooling as we scale our discipline.</span></li>
</ul>
<h2>You should apply if</h2>
<ul class=" text-base sm:text-lg marker:text-color list-inside list-disc text-gray-500 list-disc list-outside pl-3 mb-6">
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">You have experience managing teams of 5 or more high-performing Machine Learning professionals and owning Machine Learning systems in production.</span></li>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">You understand how ML systems work, how they should be designed based on the business problem they solve, and can communicate this to technical and non-technical people.</span></li>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">You have experience collaborating with senior business stakeholders and product teams to implement ML systems.</span></li>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">You know what makes a high-performing team and know how to get there. You care deeply about helping others achieve their goals and become the best Machine Learning Scientists they can be.</span></li>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">You have an empathetic leadership style, and you build strong, effective relationships.</span></li>
</ul>
<p class=" text-gray-200 text-base sm:text-lg leading-relaxed mb-3">🙌What’s in it for you</p>
<p class=" text-gray-200 text-base sm:text-lg leading-relaxed mb-3">💰£130 – 155,000 ➕share options</p>
<p class=" text-gray-200 text-base sm:text-lg leading-relaxed mb-3">✈️ We’ll help you relocate to the UK</p>
<p class=" text-gray-200 text-base sm:text-lg leading-relaxed mb-3">✅ We can sponsor your visa</p>
<p class=" text-gray-200 text-base sm:text-lg leading-relaxed mb-3">📍This role can be based in our London or Cardiff offices, but we’re open to distributed working within the UK (with ad hoc meetings in London)</p>
<p class=" text-gray-200 text-base sm:text-lg leading-relaxed mb-3">⏰We offer flexible working hours and trust you to work enough hours to do your job well, and at times that suit you and your team.</p>
<p class=" text-gray-200 text-base sm:text-lg leading-relaxed mb-3">📚£1,000 learning budget each year to use on books, training courses and conferences.</p>
<p class=" text-gray-200 text-base sm:text-lg leading-relaxed mb-3">🏡We will set you up to work from home; all employees are given Macbooks and for fully remote workers we will provide extra support for your work-from-home setup.</p>
<p class=" text-gray-200 text-base sm:text-lg leading-relaxed mb-3">➕ Plus lots more<img decoding="async" src="https://monzo.com/careers/" alt=" Read our full list of benefits">.</p>
<p class=" text-gray-200 text-base sm:text-lg leading-relaxed mb-3">🌈 The application journey has 3 key steps:</p>
<ul class=" text-base sm:text-lg marker:text-color list-inside list-disc text-gray-500 list-disc list-outside pl-3 mb-6">
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">Recruiter Call</span></li>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">45 minute call with the hiring manager</span></li>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">4 x 1 hour interviews with various team members</span></li>
</ul>
<p class=" text-gray-200 text-base sm:text-lg leading-relaxed mb-3">Our average process takes around 2-3 weeks but we will always work around your availability. You will have the chance to speak to our recruitment team at various points during your process but if you do have any specific questions ahead of this please contact us on tech-hiring@monzo.com.Please also use that email to let us know if there’s anything we can do to make your application process easier for you, because of disability, neurodiversity or any other personal reason.</p>
<p class=" text-gray-200 text-base sm:text-lg leading-relaxed mb-3">#LI-REMOTE #LI-NJ1</p>
<hr>
<p class=" text-gray-200 text-base sm:text-lg leading-relaxed mb-3"><strong class=" font-semibold">Equal opportunities for everyone</strong></p>
<p class=" text-gray-200 text-base sm:text-lg leading-relaxed mb-3">Diversity and inclusion are a priority for us and we’re making sure we have lots of support for all of our people to grow at Monzo. At Monzo, we’re embracing diversity by fostering an inclusive environment for all people to do the best work of their lives with us. This is integral to our mission of making money work for everyone. You can read more in our <a href="https://monzo.com/blog/diversity-and-inclusion" target="_blank" class="break-all font-medium underline hover:opacity-75" rel="noopener noreferrer nofollow">blog</a>, 2023 <a href="https://monzo.com/blog/our-2023-diversity-and-inclusion-report" target="_blank" class="break-all font-medium underline hover:opacity-75" rel="noopener noreferrer nofollow">Diversity and Inclusion Report</a> and 2023 <a href="https://monzo.com/blog/an-update-on-our-gender-pay-gap-2023" target="_blank" class="break-all font-medium underline hover:opacity-75" rel="noopener noreferrer nofollow">Gender Pay Gap Report.</a></p>
<p class=" text-gray-200 text-base sm:text-lg leading-relaxed mb-3">We’re an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status.</p>
<p class=" text-gray-200 text-base sm:text-lg leading-relaxed mb-3">If you have a preferred name, please use it to apply. We don’t need full or birth names at application stage 😊</p>
<p class=" text-gray-200 text-base sm:text-lg leading-relaxed mb-3">We’re waving goodbye to the complicated and confusing ways of traditional banking.</p>
<p class=" text-gray-200 text-base sm:text-lg leading-relaxed mb-3">With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers!</p>
<p class=" text-gray-200 text-base sm:text-lg leading-relaxed mb-3">We’re not about selling products – we want to solve problems and change lives through Monzo ❤️</p>
<p class=" text-gray-200 text-base sm:text-lg leading-relaxed mb-3"><a href="https://www.youtube.com/watch?v=U62l09nB0M4" target="_blank" class="break-all font-medium underline hover:opacity-75" rel="noopener noreferrer nofollow">Hear from our team about what it’s like working at Monzo</a> ✨</p>
<hr>
<p class=" text-gray-200 text-base sm:text-lg leading-relaxed mb-3">📍London or Remote UK | 💰 £ 130-155,000 + <a href="https://monzo.com/careers/" target="_blank" class="break-all font-medium underline hover:opacity-75" rel="noopener noreferrer nofollow">Benefits</a> | <a href="https://www.youtube.com/watch?v=U62l09nB0M4" target="_blank" class="break-all font-medium underline hover:opacity-75" rel="noopener noreferrer nofollow">Hear from the team</a> ✨</p>
<p class=" text-gray-200 text-base sm:text-lg leading-relaxed mb-3"><strong class=" font-semibold">⭐ Our Fincrime Machine Learning Team</strong></p>
<p class=" text-gray-200 text-base sm:text-lg leading-relaxed mb-3">Fincrime Machine Learning is the largest ML team within Monzo: our mission is to build financial crime defensive capabilities to keep Monzo and our customers safe.</p>
<p class=" text-gray-200 text-base sm:text-lg leading-relaxed mb-3">At Monzo, Machine Learning Scientists have ownership across the entire ML lifecycle, from from formulating ML problems to deploying models and monitoring their impact on key product and business metrics.</p>
<p class=" text-gray-200 text-base sm:text-lg leading-relaxed mb-3">Our work in Fincrime has a directly measurable impact on both customers and the company. We have a duty to keep customers safe and financial crime prevention has a strong impact on the customer experience. Additionally, preventing financial crime is crucial to Monzo’s bottom line as fraud and scams are usually some of the largest cost line items in a bank’s Profit and Loss.</p>
<p class=" text-gray-200 text-base sm:text-lg leading-relaxed mb-3">Our Machine Learning Scientists collaborate in cross-functional squads across Data, Engineering, Product, and Risk, tackling a broad range of issues including fraud detection and prevention, transaction monitoring for various suspicious activities, customer risk assessment, and operational tooling.</p>
<p class=" text-gray-200 text-base sm:text-lg leading-relaxed mb-3"><strong class=" font-semibold">🔑You’ll play a key role by…</strong></p>
<ul class=" text-base sm:text-lg marker:text-color list-inside list-disc text-gray-500 list-disc list-outside pl-3 mb-6">
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">You will head up machine learning for the whole Financial Crime domain at Monzo, helping us to build up the vision, strategy, and team of machine learning experts for this area.</span></li>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">You’ll work across interdisciplinary squads, with Product Managers, Engineers and other Data colleagues (Data Analysts, Data Scientists, Analytics Engineers) to ensure we’re pursuing the most impactful machine learning opportunities, and tackling them with pragmatic, iterative, and high-quality systems.</span></li>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">You will lead the design, build and delivery of machine learning systems, working at the intersection of Data, Product, and Engineering, and ensuring that all systems we build are safe and appropriately validated.</span></li>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">You will support, coach, and develop high performing Machine Learning Scientists through regular 1:1s, continuous feedback and fostering relationships with other leaders at Monzo.</span></li>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">As the manager of the largest ML team in Monzo, you will coordinate with other Machine Learning and Platform teams to ensure Machine Learning at Monzo follows industry best practices and adopts the best tools to achieve good performance and maintain high productivity.</span></li>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">You will contribute to best practices: helping us become an exceptional place to work for ambitious, highly motivated people.</span></li>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">You’ll play a key role in scaling the impact of machine learning across Monzo: empowering Machine Learning Scientists to work across the end-to-end lifecycle of their models, including shipping the models they train into production, and contributing to how we define and build our workflows and tooling as we scale our discipline.</span></li>
</ul>
<h2>You should apply if</h2>
<ul class=" text-base sm:text-lg marker:text-color list-inside list-disc text-gray-500 list-disc list-outside pl-3 mb-6">
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">You have experience managing teams of 5 or more high-performing Machine Learning professionals and owning Machine Learning systems in production.</span></li>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">You understand how ML systems work, how they should be designed based on the business problem they solve, and can communicate this to technical and non-technical people.</span></li>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">You have experience collaborating with senior business stakeholders and product teams to implement ML systems.</span></li>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">You know what makes a high-performing team and know how to get there. You care deeply about helping others achieve their goals and become the best Machine Learning Scientists they can be.</span></li>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">You have an empathetic leadership style, and you build strong, effective relationships.</span></li>
</ul>
<p class=" text-gray-200 text-base sm:text-lg leading-relaxed mb-3">🙌What’s in it for you</p>
<p class=" text-gray-200 text-base sm:text-lg leading-relaxed mb-3">💰£130 – 155,000 ➕share options</p>
<p class=" text-gray-200 text-base sm:text-lg leading-relaxed mb-3">✈️ We’ll help you relocate to the UK</p>
<p class=" text-gray-200 text-base sm:text-lg leading-relaxed mb-3">✅ We can sponsor your visa</p>
<p class=" text-gray-200 text-base sm:text-lg leading-relaxed mb-3">📍This role can be based in our London or Cardiff offices, but we’re open to distributed working within the UK (with ad hoc meetings in London)</p>
<p class=" text-gray-200 text-base sm:text-lg leading-relaxed mb-3">⏰We offer flexible working hours and trust you to work enough hours to do your job well, and at times that suit you and your team.</p>
<p class=" text-gray-200 text-base sm:text-lg leading-relaxed mb-3">📚£1,000 learning budget each year to use on books, training courses and conferences.</p>
<p class=" text-gray-200 text-base sm:text-lg leading-relaxed mb-3">🏡We will set you up to work from home; all employees are given Macbooks and for fully remote workers we will provide extra support for your work-from-home setup.</p>
<p class=" text-gray-200 text-base sm:text-lg leading-relaxed mb-3">➕ Plus lots more<img decoding="async" src="https://monzo.com/careers/" alt=" Read our full list of benefits">.</p>
<p class=" text-gray-200 text-base sm:text-lg leading-relaxed mb-3">🌈 The application journey has 3 key steps:</p>
<ul class=" text-base sm:text-lg marker:text-color list-inside list-disc text-gray-500 list-disc list-outside pl-3 mb-6">
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">Recruiter Call</span></li>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">45 minute call with the hiring manager</span></li>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">4 x 1 hour interviews with various team members</span></li>
</ul>
<p class=" text-gray-200 text-base sm:text-lg leading-relaxed mb-3">Our average process takes around 2-3 weeks but we will always work around your availability. You will have the chance to speak to our recruitment team at various points during your process but if you do have any specific questions ahead of this please contact us on tech-hiring@monzo.com.Please also use that email to let us know if there’s anything we can do to make your application process easier for you, because of disability, neurodiversity or any other personal reason.</p>
<p class=" text-gray-200 text-base sm:text-lg leading-relaxed mb-3">#LI-REMOTE #LI-NJ1</p>
<hr>
<p class=" text-gray-200 text-base sm:text-lg leading-relaxed mb-3"><strong class=" font-semibold">Equal opportunities for everyone</strong></p>
<p class=" text-gray-200 text-base sm:text-lg leading-relaxed mb-3">Diversity and inclusion are a priority for us and we’re making sure we have lots of support for all of our people to grow at Monzo. At Monzo, we’re embracing diversity by fostering an inclusive environment for all people to do the best work of their lives with us. This is integral to our mission of making money work for everyone. You can read more in our <a href="https://monzo.com/blog/diversity-and-inclusion" target="_blank" class="break-all font-medium underline hover:opacity-75" rel="noopener noreferrer nofollow">blog</a>, 2023 <a href="https://monzo.com/blog/our-2023-diversity-and-inclusion-report" target="_blank" class="break-all font-medium underline hover:opacity-75" rel="noopener noreferrer nofollow">Diversity and Inclusion Report</a> and 2023 <a href="https://monzo.com/blog/an-update-on-our-gender-pay-gap-2023" target="_blank" class="break-all font-medium underline hover:opacity-75" rel="noopener noreferrer nofollow">Gender Pay Gap Report.</a></p>
<p class=" text-gray-200 text-base sm:text-lg leading-relaxed mb-3">We’re an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status.</p>
<p class=" text-gray-200 text-base sm:text-lg leading-relaxed mb-3">If you have a preferred name, please use it to apply. We don’t need full or birth names at application stage 😊</p>