Site Reliability Engineer | Mural | Remote (Argentina)

<h2><img decoding="async" src="https://i.imgur.com/CoZ3lG4.png" alt=""></h2>
<p class=" text-gray-200 text-base sm:text-lg leading-relaxed mb-3">Mural, the leading visual work platform for the enterprise, makes teamwork feel like less work. Our intuitive visual workspace enables teams to easily work together and collaborate better using proven design-thinking techniques. Built for enterprise teams, Mural meets the most stringent of IT and regulatory requirements. Industry leaders — including IBM, ‌Microsoft, SAP, and Abercrombie &amp; Fitch — choose Mural to help their teams accelerate innovation and problem solving at scale. Whether your team is fully remote, distributed, in the office, or still figuring it out, Mural brings teams across the enterprise together to do the work that matters most.</p>
<h3 class=" text-white font-semibold text-lg mb-2">ABOUT THE TEAM</h3>
<p class=" text-gray-200 text-base sm:text-lg leading-relaxed mb-3">Our small but highly skilled team of SRE engineers is dedicated to ensuring the stability and reliability of Mural’s services. We thrive on teamwork, adapting quickly to challenges, and taking ownership to ensure our systems perform at their best. Our work is essential to Mural&#8217;s success, as we maintain the backbone of the platform, enabling seamless user experiences and fostering innovation across the company.</p>
<h3 class=" text-white font-semibold text-lg mb-2">YOUR MISSION</h3>
<p class=" text-gray-200 text-base sm:text-lg leading-relaxed mb-3">In this role, you will design, implement, and maintain our cloud-based infrastructure on Azure, playing a key part in ensuring the scalability and reliability of our systems through automation. You will actively participate in an on-call rotation, practicing sustainable incident response and contributing to continuous improvement through postmortems. Collaboration with your team and cross-functional partners will be crucial as you work to enhance the resilience and efficiency of our services.</p>
<h3 class=" text-white font-semibold text-lg mb-2">WHAT YOU&#8217;LL DO</h3>
<ul class=" text-base sm:text-lg marker:text-color list-inside list-disc text-gray-500 list-disc list-outside pl-3 mb-6">
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">Design and maintain cloud-based infrastructure on Azure, ensuring high availability and performance.</span></li>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">Automate infrastructure and application deployment processes using Terraform and CI/CD pipelines, enhancing system scalability and reliability.</span></li>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">Collaborate with development and operations teams to ensure seamless integration and delivery of new features, maintaining a focus on reliability and scalability.</span></li>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">Participate in on-call rotations and respond to incidents promptly, conducting post mortems to improve system resilience.</span></li>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">Optimize and monitor infrastructure to proactively identify issues and enhance the overall stability and security of the platform.</span></li>
</ul>
<h3 class=" text-white font-semibold text-lg mb-2">WHAT YOU&#8217;LL BRING</h3>
<ul class=" text-base sm:text-lg marker:text-color list-inside list-disc text-gray-500 list-disc list-outside pl-3 mb-6">
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">2 years of experience working as a software engineer.</span></li>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">Experience in building reliable, scalable, and maintainable systems.</span></li>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">Good at finding and solving problems.</span></li>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">Ready to handle production issues and operational tasks.</span></li>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">Familiar with Terraform for infrastructure as code.</span></li>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">Basic knowledge of Kubernetes.</span></li>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">Good communication skills.</span></li>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">Basic experience with Docker containers.</span></li>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">Familiar with cloud platforms and monitoring tools.</span></li>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">Basic Linux administration skills.</span></li>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">Understanding of basic security principles.</span></li>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">Strong understanding of network technologies and protocols, routing protocols, load balancing techniques, firewall configurations, and network security best practices.</span></li>
</ul>
<h3 class=" text-white font-semibold text-lg mb-2">Equal Opportunity</h3>
<p class=" text-gray-200 text-base sm:text-lg leading-relaxed mb-3">We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.</p>