Senior Manager | SmithRx | Remote (United States)
Posted 2025-09-08
Remote, USA
Full Time
Immediate Start
<p class=" text-gray-200 text-base sm:text-lg leading-relaxed mb-3"><strong class=" font-semibold">Who We Are</strong>:</p>
<p class=" text-gray-200 text-base sm:text-lg leading-relaxed mb-3">SmithRx is a rapidly growing, venture-backed Health-Tech company. Our mission is to disrupt the expensive and inefficient Pharmacy Benefit Management (PBM) sector by building a next-generation drug acquisition platform driven by cutting edge technology, innovative cost saving tools, and best-in-class customer service. With hundreds of thousands of members onboarded since 2016, SmithRx has a solution that is resonating with clients all across the country.</p>
<p class=" text-gray-200 text-base sm:text-lg leading-relaxed mb-3">We pride ourselves for our mission-driven and collaborative culture that inspires our employees to do their best work. We believe that the U.S healthcare system is in need of transformation, and we come to work each day dedicated to making that change a reality. At our core, we are guided by our company values:</p>
<ul class=" text-base sm:text-lg marker:text-color list-inside list-disc text-gray-500 list-disc list-outside pl-3 mb-6">
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200"><strong class=" font-semibold">Integrity:</strong> Always operate with honesty and transparency so we earn the trust of our clients.</span></li>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200"><strong class=" font-semibold">Courage:</strong> Demonstrate the courage needed to take on a broken industry and continuously improve what we offer to optimize health outcomes.</span></li>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200"><strong class=" font-semibold">Together:</strong> Foster a collaborative and inclusive environment that values teamwork, respect, and open communication, and encourages creativity and diversity of thought</span></li>
</ul>
<p class=" text-gray-200 text-base sm:text-lg leading-relaxed mb-3"><strong class=" font-semibold">Job Summary</strong>: The Engineering team at SmithRx is developing the next-generation modern pharmacy benefits management (PBM) platform that will change how companies administer and manage pharmacy benefits. Our unified technology platform provides real-time actionable insights that drive cost savings, power clinical services, and result in a brilliant customer experience. A unified technology platform exists nowhere else in the pharmacy benefit ecosystem to programmatically solve widespread deficiencies. SmithRx delivers unmatched service quality and operational efficiencies that exceed all industry standards.</p>
<p class=" text-gray-200 text-base sm:text-lg leading-relaxed mb-3">As the Senior Manager, Product Design at SmithRx, you will play a pivotal role in shaping the visual identity and user experience of our innovative healthcare solutions. Leveraging your extensive design expertise, you will lead a dynamic team of UI/ UX designers, ensuring the delivery of cutting-edge, user-centric designs that align with our company’s mission and values. You will set the vision, strategy and roadmap for the product design team and innovate with research programs and drive design excellence. This position offers a unique opportunity to contribute to the evolution of healthcare technology while leading a creative team to new heights.</p>
<p class=" text-gray-200 text-base sm:text-lg leading-relaxed mb-3"><strong class=" font-semibold">What You Will Do:</strong></p>
<p class=" text-gray-200 text-base sm:text-lg leading-relaxed mb-3"><strong class=" font-semibold">Product Design Leadership:</strong></p>
<ul class=" text-base sm:text-lg marker:text-color list-inside list-disc text-gray-500 list-disc list-outside pl-3 mb-6">
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">Provide visionary leadership to the product design team, fostering a creative and collaborative environment with effective communication.</span></li>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">Set and Oversee the strategy and end-to-end design process, from concept to execution, ensuring high-quality, innovative solutions.</span></li>
</ul>
<p class=" text-gray-200 text-base sm:text-lg leading-relaxed mb-3"><strong class=" font-semibold">Team Management:</strong></p>
<ul class=" text-base sm:text-lg marker:text-color list-inside list-disc text-gray-500 list-disc list-outside pl-3 mb-6">
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">Build and lead a high-performing product design team, nurturing talent, and fostering a culture of continuous learning.</span></li>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">Set clear goals, expectations, and priorities for the team, ensuring successful project delivery.</span></li>
</ul>
<p class=" text-gray-200 text-base sm:text-lg leading-relaxed mb-3"><strong class=" font-semibold">Cross-functional Collaboration:</strong></p>
<ul class=" text-base sm:text-lg marker:text-color list-inside list-disc text-gray-500 list-disc list-outside pl-3 mb-6">
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">Collaborate closely with product management, engineering, and other key stakeholders to understand project requirements and business objectives.</span></li>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">Facilitate effective communication between design and other departments, ensuring a seamless integration of design solutions into the product development process.</span></li>
</ul>
<p class=" text-gray-200 text-base sm:text-lg leading-relaxed mb-3"><strong class=" font-semibold">User-Centric Design:</strong></p>
<ul class=" text-base sm:text-lg marker:text-color list-inside list-disc text-gray-500 list-disc list-outside pl-3 mb-6">
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">Champion a user-centric design approach, advocating for the importance of empathy and understanding in the design process.</span></li>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">Conduct user research and usability testing to inform design decisions and iterate on solutions based on feedback.</span></li>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">Be hands-on to contribute in doing designs and research. Collaborate with product managers and other stakeholders to identify research goals and prioritize research initiatives.</span></li>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">Translate research insights into actionable design recommendations and advocate for user-centric design principles within the organization.</span></li>
</ul>
<p class=" text-gray-200 text-base sm:text-lg leading-relaxed mb-3"><strong class=" font-semibold">Quality Assurance:</strong></p>
<ul class=" text-base sm:text-lg marker:text-color list-inside list-disc text-gray-500 list-disc list-outside pl-3 mb-6">
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">Establish and maintain design standards and guidelines to ensure consistency and excellence across all products and platforms.</span></li>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">Conduct regular design reviews to ensure alignment with project goals and design principles.</span></li>
</ul>
<p class=" text-gray-200 text-base sm:text-lg leading-relaxed mb-3"><strong class=" font-semibold">What You Will Bring to SmithRx:</strong></p>
<p class=" text-gray-200 text-base sm:text-lg leading-relaxed mb-3"><strong class=" font-semibold">Extensive Design Experience: (10+ yr)</strong></p>
<ul class=" text-base sm:text-lg marker:text-color list-inside list-disc text-gray-500 list-disc list-outside pl-3 mb-6">
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">Proven experience in leading design teams with a focus on healthcare technology or related industries.</span></li>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">A robust portfolio showcasing successful projects, demonstrating a deep understanding of user-centered design principles.</span></li>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">Experience launching MVP, taking company through Product Market Fit and iterating subsequent versions.</span></li>
</ul>
<p class=" text-gray-200 text-base sm:text-lg leading-relaxed mb-3"><strong class=" font-semibold">Leadership Skills: (5+ yr)</strong></p>
<ul class=" text-base sm:text-lg marker:text-color list-inside list-disc text-gray-500 list-disc list-outside pl-3 mb-6">
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">Strong leadership and people management skills with the ability to motivate and inspire a creative team.</span></li>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">Experience setting and executing a design vision, aligning it with business goals.</span></li>
</ul>
<p class=" text-gray-200 text-base sm:text-lg leading-relaxed mb-3"><strong class=" font-semibold">Technical Proficiency:</strong></p>
<ul class=" text-base sm:text-lg marker:text-color list-inside list-disc text-gray-500 list-disc list-outside pl-3 mb-6">
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">Proficient in design tools such as Adobe Creative Suite, Sketch, Figma, etc.</span></li>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">Knowledge of current design trends, technologies, and methodologies.</span></li>
</ul>
<p class=" text-gray-200 text-base sm:text-lg leading-relaxed mb-3"><strong class=" font-semibold">Communication and Collaboration:</strong></p>
<ul class=" text-base sm:text-lg marker:text-color list-inside list-disc text-gray-500 list-disc list-outside pl-3 mb-6">
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">Excellent communication skills with the ability to articulate and present design concepts and strategies to diverse audiences.</span></li>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">Proven ability to collaborate effectively with cross-functional teams and stakeholders.</span></li>
</ul>
<p class=" text-gray-200 text-base sm:text-lg leading-relaxed mb-3"><strong class=" font-semibold">Problem-Solving Abilities:</strong></p>
<ul class=" text-base sm:text-lg marker:text-color list-inside list-disc text-gray-500 list-disc list-outside pl-3 mb-6">
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">Strong problem-solving skills and the ability to think strategically while executing tactically.</span></li>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">Comfortable navigating ambiguity and making informed design decisions.</span></li>
</ul>
<p class=" text-gray-200 text-base sm:text-lg leading-relaxed mb-3"><strong class=" font-semibold">What SmithRx Offers You:</strong></p>
<ul class=" text-base sm:text-lg marker:text-color list-inside list-disc text-gray-500 list-disc list-outside pl-3 mb-6">
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">Highly competitive wellness benefits including Medical, Pharmacy, Dental, Vision, and Life Insurance and AD&D Insurance</span></li>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">Flexible Spending Benefits</span></li>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">401(k) Retirement Savings Program</span></li>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">Short-term and long-term disability</span></li>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">Discretionary Paid Time Off</span></li>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">12 Paid Holidays</span></li>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">Wellness Benefits</span></li>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">Commuter Benefits</span></li>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">Paid Parental Leave benefits</span></li>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">Employee Assistance Program (EAP)</span></li>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">Well-stocked kitchen in office locations</span></li>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">Professional development and training opportunities</span></li>
</ul>
<p class=" text-gray-200 text-base sm:text-lg leading-relaxed mb-3">Join us in revolutionizing healthcare technology and be a key player in delivering solutions that positively impact the lives of users. Apply your design expertise and leadership skills to drive innovation and elevate our products to new heights.</p>
<p class=" text-gray-200 text-base sm:text-lg leading-relaxed mb-3">SmithRx is a rapidly growing, venture-backed Health-Tech company. Our mission is to disrupt the expensive and inefficient Pharmacy Benefit Management (PBM) sector by building a next-generation drug acquisition platform driven by cutting edge technology, innovative cost saving tools, and best-in-class customer service. With hundreds of thousands of members onboarded since 2016, SmithRx has a solution that is resonating with clients all across the country.</p>
<p class=" text-gray-200 text-base sm:text-lg leading-relaxed mb-3">We pride ourselves for our mission-driven and collaborative culture that inspires our employees to do their best work. We believe that the U.S healthcare system is in need of transformation, and we come to work each day dedicated to making that change a reality. At our core, we are guided by our company values:</p>
<ul class=" text-base sm:text-lg marker:text-color list-inside list-disc text-gray-500 list-disc list-outside pl-3 mb-6">
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200"><strong class=" font-semibold">Integrity:</strong> Always operate with honesty and transparency so we earn the trust of our clients.</span></li>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200"><strong class=" font-semibold">Courage:</strong> Demonstrate the courage needed to take on a broken industry and continuously improve what we offer to optimize health outcomes.</span></li>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200"><strong class=" font-semibold">Together:</strong> Foster a collaborative and inclusive environment that values teamwork, respect, and open communication, and encourages creativity and diversity of thought</span></li>
</ul>
<p class=" text-gray-200 text-base sm:text-lg leading-relaxed mb-3"><strong class=" font-semibold">Job Summary</strong>: The Engineering team at SmithRx is developing the next-generation modern pharmacy benefits management (PBM) platform that will change how companies administer and manage pharmacy benefits. Our unified technology platform provides real-time actionable insights that drive cost savings, power clinical services, and result in a brilliant customer experience. A unified technology platform exists nowhere else in the pharmacy benefit ecosystem to programmatically solve widespread deficiencies. SmithRx delivers unmatched service quality and operational efficiencies that exceed all industry standards.</p>
<p class=" text-gray-200 text-base sm:text-lg leading-relaxed mb-3">As the Senior Manager, Product Design at SmithRx, you will play a pivotal role in shaping the visual identity and user experience of our innovative healthcare solutions. Leveraging your extensive design expertise, you will lead a dynamic team of UI/ UX designers, ensuring the delivery of cutting-edge, user-centric designs that align with our company’s mission and values. You will set the vision, strategy and roadmap for the product design team and innovate with research programs and drive design excellence. This position offers a unique opportunity to contribute to the evolution of healthcare technology while leading a creative team to new heights.</p>
<p class=" text-gray-200 text-base sm:text-lg leading-relaxed mb-3"><strong class=" font-semibold">What You Will Do:</strong></p>
<p class=" text-gray-200 text-base sm:text-lg leading-relaxed mb-3"><strong class=" font-semibold">Product Design Leadership:</strong></p>
<ul class=" text-base sm:text-lg marker:text-color list-inside list-disc text-gray-500 list-disc list-outside pl-3 mb-6">
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">Provide visionary leadership to the product design team, fostering a creative and collaborative environment with effective communication.</span></li>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">Set and Oversee the strategy and end-to-end design process, from concept to execution, ensuring high-quality, innovative solutions.</span></li>
</ul>
<p class=" text-gray-200 text-base sm:text-lg leading-relaxed mb-3"><strong class=" font-semibold">Team Management:</strong></p>
<ul class=" text-base sm:text-lg marker:text-color list-inside list-disc text-gray-500 list-disc list-outside pl-3 mb-6">
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">Build and lead a high-performing product design team, nurturing talent, and fostering a culture of continuous learning.</span></li>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">Set clear goals, expectations, and priorities for the team, ensuring successful project delivery.</span></li>
</ul>
<p class=" text-gray-200 text-base sm:text-lg leading-relaxed mb-3"><strong class=" font-semibold">Cross-functional Collaboration:</strong></p>
<ul class=" text-base sm:text-lg marker:text-color list-inside list-disc text-gray-500 list-disc list-outside pl-3 mb-6">
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">Collaborate closely with product management, engineering, and other key stakeholders to understand project requirements and business objectives.</span></li>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">Facilitate effective communication between design and other departments, ensuring a seamless integration of design solutions into the product development process.</span></li>
</ul>
<p class=" text-gray-200 text-base sm:text-lg leading-relaxed mb-3"><strong class=" font-semibold">User-Centric Design:</strong></p>
<ul class=" text-base sm:text-lg marker:text-color list-inside list-disc text-gray-500 list-disc list-outside pl-3 mb-6">
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">Champion a user-centric design approach, advocating for the importance of empathy and understanding in the design process.</span></li>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">Conduct user research and usability testing to inform design decisions and iterate on solutions based on feedback.</span></li>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">Be hands-on to contribute in doing designs and research. Collaborate with product managers and other stakeholders to identify research goals and prioritize research initiatives.</span></li>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">Translate research insights into actionable design recommendations and advocate for user-centric design principles within the organization.</span></li>
</ul>
<p class=" text-gray-200 text-base sm:text-lg leading-relaxed mb-3"><strong class=" font-semibold">Quality Assurance:</strong></p>
<ul class=" text-base sm:text-lg marker:text-color list-inside list-disc text-gray-500 list-disc list-outside pl-3 mb-6">
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">Establish and maintain design standards and guidelines to ensure consistency and excellence across all products and platforms.</span></li>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">Conduct regular design reviews to ensure alignment with project goals and design principles.</span></li>
</ul>
<p class=" text-gray-200 text-base sm:text-lg leading-relaxed mb-3"><strong class=" font-semibold">What You Will Bring to SmithRx:</strong></p>
<p class=" text-gray-200 text-base sm:text-lg leading-relaxed mb-3"><strong class=" font-semibold">Extensive Design Experience: (10+ yr)</strong></p>
<ul class=" text-base sm:text-lg marker:text-color list-inside list-disc text-gray-500 list-disc list-outside pl-3 mb-6">
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">Proven experience in leading design teams with a focus on healthcare technology or related industries.</span></li>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">A robust portfolio showcasing successful projects, demonstrating a deep understanding of user-centered design principles.</span></li>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">Experience launching MVP, taking company through Product Market Fit and iterating subsequent versions.</span></li>
</ul>
<p class=" text-gray-200 text-base sm:text-lg leading-relaxed mb-3"><strong class=" font-semibold">Leadership Skills: (5+ yr)</strong></p>
<ul class=" text-base sm:text-lg marker:text-color list-inside list-disc text-gray-500 list-disc list-outside pl-3 mb-6">
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">Strong leadership and people management skills with the ability to motivate and inspire a creative team.</span></li>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">Experience setting and executing a design vision, aligning it with business goals.</span></li>
</ul>
<p class=" text-gray-200 text-base sm:text-lg leading-relaxed mb-3"><strong class=" font-semibold">Technical Proficiency:</strong></p>
<ul class=" text-base sm:text-lg marker:text-color list-inside list-disc text-gray-500 list-disc list-outside pl-3 mb-6">
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">Proficient in design tools such as Adobe Creative Suite, Sketch, Figma, etc.</span></li>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">Knowledge of current design trends, technologies, and methodologies.</span></li>
</ul>
<p class=" text-gray-200 text-base sm:text-lg leading-relaxed mb-3"><strong class=" font-semibold">Communication and Collaboration:</strong></p>
<ul class=" text-base sm:text-lg marker:text-color list-inside list-disc text-gray-500 list-disc list-outside pl-3 mb-6">
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">Excellent communication skills with the ability to articulate and present design concepts and strategies to diverse audiences.</span></li>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">Proven ability to collaborate effectively with cross-functional teams and stakeholders.</span></li>
</ul>
<p class=" text-gray-200 text-base sm:text-lg leading-relaxed mb-3"><strong class=" font-semibold">Problem-Solving Abilities:</strong></p>
<ul class=" text-base sm:text-lg marker:text-color list-inside list-disc text-gray-500 list-disc list-outside pl-3 mb-6">
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">Strong problem-solving skills and the ability to think strategically while executing tactically.</span></li>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">Comfortable navigating ambiguity and making informed design decisions.</span></li>
</ul>
<p class=" text-gray-200 text-base sm:text-lg leading-relaxed mb-3"><strong class=" font-semibold">What SmithRx Offers You:</strong></p>
<ul class=" text-base sm:text-lg marker:text-color list-inside list-disc text-gray-500 list-disc list-outside pl-3 mb-6">
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">Highly competitive wellness benefits including Medical, Pharmacy, Dental, Vision, and Life Insurance and AD&D Insurance</span></li>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">Flexible Spending Benefits</span></li>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">401(k) Retirement Savings Program</span></li>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">Short-term and long-term disability</span></li>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">Discretionary Paid Time Off</span></li>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">12 Paid Holidays</span></li>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">Wellness Benefits</span></li>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">Commuter Benefits</span></li>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">Paid Parental Leave benefits</span></li>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">Employee Assistance Program (EAP)</span></li>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">Well-stocked kitchen in office locations</span></li>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">Professional development and training opportunities</span></li>
</ul>
<p class=" text-gray-200 text-base sm:text-lg leading-relaxed mb-3">Join us in revolutionizing healthcare technology and be a key player in delivering solutions that positively impact the lives of users. Apply your design expertise and leadership skills to drive innovation and elevate our products to new heights.</p>