IT Systems Engineer – Endpoint | Carrot Fertility | Remote (United States)

Posted 2025-09-08
Remote, USA Full Time Immediate Start
<p class=" text-gray-200 text-base sm:text-lg leading-relaxed mb-3"><strong class=" font-semibold">About Carrot:</strong></p>
<p class=" text-gray-200 text-base sm:text-lg leading-relaxed mb-3"><a href="https://www.carrotfertility.com/" target="_blank" class="break-all font-medium underline hover:opacity-75" rel="noopener noreferrer nofollow">Carrot Fertility</a> is the leading global fertility and family-building platform providing care for everyone, everywhere. Trusted by more than a thousand multinational employers, health plans, and health systems, Carrot&#8217;s comprehensive clinical program delivers industry-leading cost savings for employers and award-winning experiences for millions of people worldwide. From maternity through menopause and pre-pregnancy through parenting, Carrot is dedicated to expanding access and improving outcomes. Carrot empowers members with compassionate, personalized, and inclusive support.</p>
<h4><strong class=" font-semibold">The Role:</strong></h4>
<p class=" text-gray-200 text-base sm:text-lg leading-relaxed mb-3">Carrot is seeking an experienced IT Systems Engineer with an expert-level endpoint/MDM skillset to join our Corp Eng team. This role will define the mobile device management standards for our endpoint fleets, ensuring that they’re frictionless for our users, easy for IT to manage, and secure from threats. We use best-of-breed tools to get the job done, some of which you’ll need to write yourself.</p>
<h4>What we’re looking for:</h4>
<ul class=" text-base sm:text-lg marker:text-color list-inside list-disc text-gray-500 list-disc list-outside pl-3 mb-6">
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">Expert-level skillset with leading client configuration management tools such as JAMF and Intune</span></li>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">Strong automation and coding skills, leveraging custom code and APIs in a CI/CD environment</span></li>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">Very strong with Mac and Windows systems internals, including deployment, packaging, custom development, security, policy enforcement</span></li>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">Experience building out call center computing environments using VDI-managed browsers, and other modern solutions</span></li>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">Deep experience with all components of a zero-trust stack</span></li>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">Strong with IaaS platforms, specifically AWS and GCP</span></li>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">Experience designing and deploying asset and inventory management for a fleet of endpoints at scale</span></li>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">Experienced with directory services and common integrations such as Okta</span></li>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">Bent on delivering a seamless user experience</span></li>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">Track record of strong security partnerships and current knowledge of the security landscape</span></li>
</ul>
<h4>What you’ll do:</h4>
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<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">Bootstrap the engineering practice for our growing client endpoint fleet, which includes Mac, PC, iOS, Android, ChromeOS</span></li>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">Scale our global call center operations by leveraging the latest remote computing tools</span></li>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">Lead our adoption of modern best practices for client platform engineering, including infrastructure as code and Zero Trust</span></li>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">Ensure that our client endpoints are always encrypted, protected, easy to update, easy to inventory, and easy to use</span></li>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">Delight our users by ensuring that devices arrive ready to use out of the box</span></li>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">Design and build best-of-breed vulnerability management</span></li>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">Work with the broader IT team to provide training, documentation, and learning opportunities</span></li>
<li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">Partner closely with cross-functional teams, including HR, Security, Comms, and Legal</span></li>
</ul>
<p class=" text-gray-200 text-base sm:text-lg leading-relaxed mb-3"><strong class=" font-semibold">Compensation:</strong></p>
<p class=" text-gray-200 text-base sm:text-lg leading-relaxed mb-3">Carrot offers a holistic Total Rewards package designed to support our employees in all aspects of their life inside and outside of work, including health and wellness benefits, retirement savings plans, short- and long-term incentives, parental leave, family-forming assistance, and a competitive compensation package. The starting base salary for this position will range from $130,000.00- $200,000.00. Actual compensation may vary from posted base salary depending on your confirmed job-related skills and experience.</p>
<p class=" text-gray-200 text-base sm:text-lg leading-relaxed mb-3"><strong class=" font-semibold">Why Carrot?</strong></p>
<p class=" text-gray-200 text-base sm:text-lg leading-relaxed mb-3">Carrot has received national and international recognition for its pioneering work, including Best Diversity, Equity, &amp; Inclusion Product from the Anthem Awards, Fast Company&#8217;s Most Innovative Companies, CNBC&#8217;s 100 Barrier Breaking Startups, and more. Carrot is regularly featured in media reporting on issues related to the future of work, women in leadership, healthcare innovation and diversity, equity, and inclusion, including MSNBC, The Economist, Bloomberg, The Wall Street Journal, CNBC, National Public Radio, Harvard Business Review, and more.</p>
<p class=" text-gray-200 text-base sm:text-lg leading-relaxed mb-3">Carrot teams span more than 40 states across the United States and dozens of countries around the world. Carrot has received numerous workplace awards, including Fortune&#8217;s Best Workplaces in Healthcare, Quartz’s Best Companies for Remote Workers, and Great Place to Work and Age-Friendly Employer certifications. Learn more at carrotfertility.com.</p>
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