Remote- Chat Agent
Posted 2025-09-08
Remote, USA
Full Time
Immediate Start
Core Information:Position: Remote- Chat AgentStart Date: Immediate openings availableCompensation: a competitive salaryLocation: RemoteCompany: Pathremotenetwfh
[Cantin Design LLC] is looking for a Live Chat Agent to join our team . This person will drive customer satisfaction by fielding inquiries, addressing pain points and maintaining extensive product knowledge.
The ideal candidate has a customer-first mindset and aims to deliver high-quality service in every customer interaction.
Responsibilities:
• Manage inbound customer communications - Answer incoming emails to address customer questions, requests and issues.
• Consult on customer success - Advise customers on how to successfully leverage the product/service based on their unique needs.
• Maintain working product knowledge - Act as a product expert to ensure information given to customers is accurate, up-to-date and strategic.
• Track interactions in CRM - Record customers interactions in internal system for cross-functional awareness and relationship development.
Requirements:
• Bachelors degree or equivalent
• 1-2 years proven experience in supporting client success
• Excellent written and verbal communication skills
• Ability to address complaints and issues with effective solutions and a positive attitude
• Passion for delighting customers with above and beyond service
• Excellent time-management and prioritization skills
• Familiarity with CRM system
About [Cantin Design LLC]:
[Cantin Design LLC] is a [it] organization dedicated to [ Empower your business with data-driven digital marketing initiatives, plans, and exceptional insights from our team of expert consultants ].
Our employees enjoy a work culture that promotes [ We focus on delivering actionable plans and strategic direction, empowering your marketing teams to achieve exceptional growth and visibility. ].
[Cantin Design LLC] Health, Dental, Life and AD&D Insurance,Employee Wellness and 401k plans,employee stock purchase plan(ESPP),Paid Time Off and Holidays.].
Employees can also take advantage of [ Our expert consultants will equip your to lead and excel in the digital arena. ]. Apply Job!
Join Our Team!This is a fantastic opportunity to grow your career. If you have the skills and passion we're looking for, please submit your application today.
[Cantin Design LLC] is looking for a Live Chat Agent to join our team . This person will drive customer satisfaction by fielding inquiries, addressing pain points and maintaining extensive product knowledge.
The ideal candidate has a customer-first mindset and aims to deliver high-quality service in every customer interaction.
Responsibilities:
• Manage inbound customer communications - Answer incoming emails to address customer questions, requests and issues.
• Consult on customer success - Advise customers on how to successfully leverage the product/service based on their unique needs.
• Maintain working product knowledge - Act as a product expert to ensure information given to customers is accurate, up-to-date and strategic.
• Track interactions in CRM - Record customers interactions in internal system for cross-functional awareness and relationship development.
Requirements:
• Bachelors degree or equivalent
• 1-2 years proven experience in supporting client success
• Excellent written and verbal communication skills
• Ability to address complaints and issues with effective solutions and a positive attitude
• Passion for delighting customers with above and beyond service
• Excellent time-management and prioritization skills
• Familiarity with CRM system
About [Cantin Design LLC]:
[Cantin Design LLC] is a [it] organization dedicated to [ Empower your business with data-driven digital marketing initiatives, plans, and exceptional insights from our team of expert consultants ].
Our employees enjoy a work culture that promotes [ We focus on delivering actionable plans and strategic direction, empowering your marketing teams to achieve exceptional growth and visibility. ].
[Cantin Design LLC] Health, Dental, Life and AD&D Insurance,Employee Wellness and 401k plans,employee stock purchase plan(ESPP),Paid Time Off and Holidays.].
Employees can also take advantage of [ Our expert consultants will equip your to lead and excel in the digital arena. ]. Apply Job!
Join Our Team!This is a fantastic opportunity to grow your career. If you have the skills and passion we're looking for, please submit your application today.