Customer Service - CSR
Posted 2025-09-08
Remote, USA
Full Time
Immediate Start
Role Snapshot:Company: PathremotenetwfhLocation: RemotePosition: Customer Service - CSRStart Date: Immediate openings availableCompensation: a competitive salary
FF Inc. is looking for Customer Service Representatives to be the liaison between our company and its customer pool. Successful candidates must be able to effectively solve customer issues, complaints and inquiries while keeping customer satisfaction at the core of every decision and behavior.
Responsibilities
• Follow communication scripts when handling different topics
• Identify customers needs, clarify information, research every issue and provide solutions and/or alternatives
• Seize opportunities to upsell products when they arise
• Build sustainable relationships and engage customers by taking the extra mile
• Frequently attend educational seminars to improve knowledge and performance level
• Meet personal/team qualitative and quantitative targets
Skills
• Previous experience in a customer support role
• Track record of over-achieving quota
• Strong phone and verbal communication skills along with active listening
• Customer focus and adaptability to different personality types
• Ability to multi-task, set priorities and manage time effectively
• High school degree
Job Type: Full-time
Pay: $16.00 - $27.00 per hour
Benefits:
• Health insurance
Shift:
• Day shift
Work Location: In person Apply Job!
Take the Next StepAre you ready for this challenge? Apply now and let's discuss how you can become a vital part of our success story.
FF Inc. is looking for Customer Service Representatives to be the liaison between our company and its customer pool. Successful candidates must be able to effectively solve customer issues, complaints and inquiries while keeping customer satisfaction at the core of every decision and behavior.
Responsibilities
• Follow communication scripts when handling different topics
• Identify customers needs, clarify information, research every issue and provide solutions and/or alternatives
• Seize opportunities to upsell products when they arise
• Build sustainable relationships and engage customers by taking the extra mile
• Frequently attend educational seminars to improve knowledge and performance level
• Meet personal/team qualitative and quantitative targets
Skills
• Previous experience in a customer support role
• Track record of over-achieving quota
• Strong phone and verbal communication skills along with active listening
• Customer focus and adaptability to different personality types
• Ability to multi-task, set priorities and manage time effectively
• High school degree
Job Type: Full-time
Pay: $16.00 - $27.00 per hour
Benefits:
• Health insurance
Shift:
• Day shift
Work Location: In person Apply Job!
Take the Next StepAre you ready for this challenge? Apply now and let's discuss how you can become a vital part of our success story.