Branch Operations Lead - Crossplex - Birmingham, AL
Posted 2025-09-08
Remote, USA
Full Time
Immediate Start
A great starter role is available at pathremotenetwfh for a Branch Operations Lead - Crossplex - Birmingham, AL! An immediate start is available for this Remote-based position, which places you at the center of innovation. This position requires a strong and diverse skillset in relevant areas to drive success. In recognition of your expertise, this position offers a salary of a competitive salary.
About the position
The Branch Operations Lead Trainee plays a crucial role in ensuring exceptional customer service and operational efficiency within the branch. This position involves collaborating with the Branch Manager and other team members to create a welcoming environment, assist customers with their financial transactions, and promote self-service options. The trainee will also be responsible for adhering to banking policies and procedures while supporting the overall branch operations.
Responsibilities
• Work with the Branch Manager to set the tone of the branch environment for exceptional customer experience.
,
• Engage clients as they enter the branch, welcoming them and managing lobby traffic.
,
• Perform branch operations, including managing cash devices like the cash vault and ATM, while adhering to bank policies.
,
• Introduce customers to the branch team for specialized financial assistance.
,
• Share and set up self-service options for customers to access their accounts 24/7.
,
• Support the Branch Manager with loss control, compliance, and audit standards.
Requirements
• High school degree, GED, or foreign equivalent.
,
• Detail-oriented and organized with the ability to multi-task.
,
• Dedication to following policies, procedures, and regulatory banking requirements.
,
• Availability to work branch hours including weekends and some evenings.
Nice-to-haves
• Demonstrated ability to connect, engage, and educate customers.
,
• Strong desire to influence and connect team members and customers to technology.
,
• Demonstrated leadership abilities and proficiency in operations and transaction accuracy.
,
• Some college level or military equivalent or 2+ years of branch banking experience.
Benefits
• Comprehensive health care coverage.
,
• On-site health and wellness centers.
,
• Retirement savings plan.
,
• Backup childcare.
,
• Tuition reimbursement.
,
• Mental health support.
,
• Financial coaching. Apply Job!
Ready to Apply?If you are a motivated individual ready to contribute to a thriving team, we encourage you to apply now! We are excited to review your application.
About the position
The Branch Operations Lead Trainee plays a crucial role in ensuring exceptional customer service and operational efficiency within the branch. This position involves collaborating with the Branch Manager and other team members to create a welcoming environment, assist customers with their financial transactions, and promote self-service options. The trainee will also be responsible for adhering to banking policies and procedures while supporting the overall branch operations.
Responsibilities
• Work with the Branch Manager to set the tone of the branch environment for exceptional customer experience.
,
• Engage clients as they enter the branch, welcoming them and managing lobby traffic.
,
• Perform branch operations, including managing cash devices like the cash vault and ATM, while adhering to bank policies.
,
• Introduce customers to the branch team for specialized financial assistance.
,
• Share and set up self-service options for customers to access their accounts 24/7.
,
• Support the Branch Manager with loss control, compliance, and audit standards.
Requirements
• High school degree, GED, or foreign equivalent.
,
• Detail-oriented and organized with the ability to multi-task.
,
• Dedication to following policies, procedures, and regulatory banking requirements.
,
• Availability to work branch hours including weekends and some evenings.
Nice-to-haves
• Demonstrated ability to connect, engage, and educate customers.
,
• Strong desire to influence and connect team members and customers to technology.
,
• Demonstrated leadership abilities and proficiency in operations and transaction accuracy.
,
• Some college level or military equivalent or 2+ years of branch banking experience.
Benefits
• Comprehensive health care coverage.
,
• On-site health and wellness centers.
,
• Retirement savings plan.
,
• Backup childcare.
,
• Tuition reimbursement.
,
• Mental health support.
,
• Financial coaching. Apply Job!
Ready to Apply?If you are a motivated individual ready to contribute to a thriving team, we encourage you to apply now! We are excited to review your application.